Technical Account Manager
RevenueCat
- Location
- Brazil
- Posted
- Salary Range
- 137k - 137k USD
Technical Account Manager: Support largest customers with technical needs, build long-lasting relationships, and drive customer success.
Remote Jobs
Product Manager
Xero
- Location
- United Kingdom
- Posted
Lead product development at Xero, focusing on tax and accounting solutions for small businesses. Collaborate with engineering and stakeholders to deliver compliant and impactful products while managing roadmaps and strategies.
Product Manager
Deputy
- Location
- Australia
- Posted
Product Manager at Deputy: drive product growth, set goals & objectives, lead cross-functional teams & contribute to strategic direction
Product Manager
Axelera AI
- Location
- Croatia
- Posted
Product Manager for next-gen AI platform, driving market strategy & collaboration
Product Manager
Planet
- Location
- United States of America
- Posted
- Salary Range
- 127k - 181k USD
Lead product provisioning at Planet by building scalable systems, collaborating with cross-functional teams to enhance customer experience and internal efficiency, driving process improvements through data analysis, and ensuring secure access mechanisms.
Product Manager
Check
- Posted
- Salary Range
- 144k - 186k USD
Lead product discovery and definition for a system empowering payroll businesses. Collaborate with cross-functional teams and partners to drive growth and innovation in embedded payroll solutions.
Product Manager
Nethermind
- Location
- Anywhere in the world
- Posted
Product manager needed for Ethereum business group with 2+ years crypto industry experience
Product Manager
General Magic
- Location
- Brazil
- Posted
Product Manager for web3 and blockchain concepts with expertise in digital product management software tools, methodologies, and best practices.
Website Optimization Manager
Restaurant365
- Location
- United States of America
- Posted
- Salary Range
- 115k - 135k USD
Website Conversion Rate Optimization Manager for B2B web marketing with expertise in A/B testing, personalization strategies, and analytical tools.
Commercial Account Executive - Emerging Markets
Grafana Labs
- Location
- United Kingdom
- Posted
Commercial Account Executive job in Dubai & Middle East, managing forecasts, customer data, and product demos for Grafana Cloud & Enterprise.
Account Executive - AP Payments Growth
Restaurant365
- Location
- United States of America
- Posted
- Salary Range
- 65k - 70k USD
Sell AP Payments solutions to restaurant accounting customers at Restaurant365, manage sales cycles, generate revenue opportunities, maintain client relationships, conduct industry research, and leverage comprehensive benefits including medical coverage, 401k matching, equity options, and unlimited PTO.
Senior Enterprise Account Executive (Mexico)
Signifyd
- Location
- Mexico
- Posted
- Salary Range
- 400k - 400k USD
Senior Enterprise Account Executive - Mexico Territory
Strategic Account Executive ISV - India
Twilio
- Location
- Singapore
- Posted
Strategic Account Executive - ISV for India market, driving sales cycles and expanding communications business
Enterprise Account Executive - NY/NJ
Cyderes
- Location
- Jersey
- Posted
Enterprise Account Executive - drive revenue growth and deliver exceptional value to large enterprise organizations through comprehensive managed security services and professional security services offerings.
Senior Account Executive - Mid-Enterprise
Saviynt
- Location
- Germany
- Posted
Senior Account Executive - Drive mid-enterprise sales for Enterprise Identity Cloud in Germany
Enterprise Account Executive Financial Services
Creatio
- Location
- Germany
- Posted
Drive revenue growth as an Enterprise Account Executive by leveraging your experience in SaaS platform sales into large enterprises within the Financial Services industry. Join our innovative team at Creatio to make an immediate impact.
Contracts Manager
Modern Health
- Location
- United States of America
- Posted
- Salary Range
- 99k - 145k USD
Develop and ship impactful contracts using Roboflow tools, collaborate with a talented team, and create innovative solutions that drive business growth.
IT Operations & Compliance Manager
InnoCraft
- Location
- New Zealand
- Posted
IT Manager/Senior Lead at InnoCraft: Drive technology improvements, ensure compliance, and manage relationships with vendors in a flexible remote work environment.
Pricing Strategy Manager
Twilio
- Location
- Canada
- Posted
- Salary Range
- 107k - 134k USD
Pricing Strategy Manager at Twilio - drive business growth through pricing strategy and operationalize key processes.
SOC Manager
WatchGuard Technologies, Inc.
- Location
- Spain
- Posted
Oversee WatchGuard's SOC operations, enhance MDR Service capabilities, and ensure customer data protection against emerging threats while leading a skilled team in threat detection and response.
Technical Account Manager
RevenueCat
Job Location
BrazilBritish Virgin IslandsCameroonCanadaCayman IslandsCentral African RepublicChileColombiaComorosCongo, (Kinshasa)Costa RicaCôte d'IvoireCroatiaCubaDenmarkDjiboutiDominicaEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFaroe IslandsFinlandFranceFrench GuianaGabonGambiaGermanyGibraltarGreeceGreenlandGrenadaGuadeloupeJamaicaMaltaAlgeriaAndorraAngolaAntigua and BarbudaArubaAustriaBahamasBahrainBarbadosBelgiumBelizeBeninBermudaBotswanaBulgariaBurkina FasoBurundiChadCyprusArgentinaSaint HelenaSwazilandSwedenSwitzerlandJordanKenyaKuwaitMaliPanamaParaguayPeruSaint LuciaSierra LeoneSlovakiaSloveniaLatviaLebanonLesothoLiberiaLibyaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNicaraguaNigerNigeriaNorwayPolandPuerto RicoQatarRéunionRomaniaRwandaSaint-BarthélemySomaliaSpainSudanSurinameSvalbard and Jan Mayen IslandsTanzania, United Republic ofTogoMadagascarOmanMalawiSyrian Arab Republic (Syria)TurkeyUgandaUnited Arab EmiratesVenezuela (Bolivarian Republic)Virgin Islands, USBouvet IslandCongo (Brazzaville)Czech RepublicDominican RepublicGhanaAlbaniaBelarusBoliviaGuatemalaGuineaGuinea-BissauLiechtensteinMartiniqueMauritaniaMauritiusMayotteMexicoMonacoSouth AfricaTurks and Caicos IslandsUnited KingdomUnited States of AmericaUruguayWestern SaharaYemenZambiaZimbabweBosnia and HerzegovinaBritish Indian Ocean TerritoryCape VerdeMoldovaMontserratMoroccoMozambiqueNamibiaNetherlands AntillesSaint Pierre and MiquelonPortugalRussian FederationSaint Kitts and NevisSaint-Martin (French part)Trinidad and TobagoTunisiaSaint Vincent and GrenadinesSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSeychellesGuyanaHaitiHoly See (Vatican City State)HondurasHungaryIcelandIran, Islamic Republic ofIraqIrelandIsraelItaly
Salary Range
137k - 137k USD / YEAR
Job Summary
We are seeking a Technical Account Manager to support our largest customers with their technical needs. As the primary technical contact, you will help solve complex issues while building long-lasting relationships. You will use your expert knowledge to ensure customer needs are continually met and play a critical role in creating lasting relationships with customers as they continue to grow in the post-sales lifecycle. With 4-5 years of experience in a technical customer-facing role, you will be responsible for identifying common pain points, making suggestions to the product team, and working closely with customers to fulfill one-off requests. You will also lead solo office hours and make significant contributions to the technical account management process. We offer a competitive salary, equity, fully remote work environment, and opportunities for continuous learning and growth.
We're looking to hire a Technical Account Manager to support our largest customers with their technical needs. You’ll be the primary technical contact for the largest and most strategic customers, helping them solve complex issues while building long-lasting relationships.
As the technical consultant for our enterprise customers, you’ll use your expert knowledge to ensure the customer’s needs are continually met. You’ll play a critical role in creating lasting relationships with customers as they continue to grow in the post-sales lifecycle.
About you:
You have 4-5 years experience in a technical customer-facing role (technical account management, support, solutions engineering, or another heavy customer-facing role) working in a technical manner.
You have built and shipped a mobile app that integrates RevenueCat.
You have an interest in 'wearing many hats,” doing what it takes to help customers every day.
You have mobile app experience in one or more of the following: iOS (Swift / Objective-C), Android (Java / Kotlin), Dart, React Native.
You have great debugging skills: You will identify why apps aren’t working, often with limited information, be able to debug code and utilize things like stack traces to help identify issues
You have an understanding of the mobile development and release process.
You have excellent verbal, written, and interpersonal communication skills.
You empathize with customers and their development/learning process: we usually hear from customers at their lowest and need to be understanding.
In the first month, you'll:
Get to know our Enterprise customers and their specific implementation details
Learn the common frustrations our enterprise customers have, and start becoming an expert on all things RevenueCat
Spend time shadowing customer conversations (technical diligence, onboarding, account reviews, support, technical office hours, etc.)
Work with other Technical Account Managers to untangle complex customer issues
Within the first 3 months, you'll:
Find common pain points for our enterprise customers and make suggestions to the product team to help reduce customer friction
Jump on calls with Customer Success Managers to serve as the technical expert on the call
Work directly with your accounts to assist with any technical needs in the post-sales lifecycle
Within the first 6 months, you'll:
Work closely with customers to fulfill one-off requests that go beyond the regular support process to support customers’ specific use-cases
Lead solo office hours for your enterprise customers
Make significant contributions to the technical account management process that help you and your teammates be more efficient
Within the first 12 months, you'll:
Develop a super-hero like intuition for the root causes of customer issues and become an expert troubleshooter
Interview, hire, and mentor additional Technical Account Managers
Discover new and unexpected ways to delight customers with our support experience
What we offer:
$137,000 USD salary regardless of your location.
Competitive equity in a fast-growing, Series C startup backed by top tier investors including Y Combinator.
10 year window to exercise vested equity options.
Fully remote work environment that promotes autonomy and flexibility.
Suggested 4 to 5 weeks time off to recharge and focus on mental, physical, and emotional health.
$2,000 USD to build your personal workspace.
$1,000 USD annual stipend for your continuous learning and growth.
