Remote Jobs

RevenueCat logo

Technical Account Manager

RevenueCat

Location
Brazil
Posted
Salary Range
137k - 137k USD

Technical Account Manager: Support largest customers with technical needs, build long-lasting relationships, and drive customer success.

Welearn logo

Junior Account Manager

Welearn

Location
Cameroon
Posted

Join WeLearn as a Junior Account Manager and build strong relationships with creators and influencers, executing social media strategies and collaborating with internal teams.

Welearn logo

Junior Account Manager

Welearn

Location
Croatia
Posted

Join WeLearn as Junior Account Manager Europe and work with top creators & influencers, developing ad skills and growing with an early-stage startup.

Masabi logo

Junior Account Manager

Masabi

Location
Colombia
Posted

Join Masabi as a Junior Account Manager and drive revenue growth, develop client relationships, and contribute to a mission to improve accessibility and fairness in fares for everyone.

Masabi logo

Junior Account Manager

Masabi

Location
Canada
Posted

Join Masabi as a Junior Account Manager and drive revenue growth in the fare payment revolution. Flexible remote work options and benefits await.

InvGate logo

Technical Support Analyst - Portugese Native

InvGate

Location
Argentina
Posted

Analista de Suporte Técnico Bilíngue em InvGate, trabalhando com clientes no Brasil e colaborando com equipes de desenvolvimento e sucesso do cliente.

360Learning logo

Key Account Manager Enterprise

360Learning

Location
Spain
Posted

Key Account Manager Enterprise at 360Learning: Develop and manage a portfolio of 50+ accounts, generating growth and upselling opportunities.

MariaDB plc logo

Regional Account Manager

MariaDB plc

Location
United States of America
Posted
Salary Range
110k - 150k USD

Regional Account Manager at MariaDB: drive sales growth from current and new customers, own full sales cycle, and champion inside key accounts.

Contrast Security logo

Enterprise Account Manager

Contrast Security

Location
United Kingdom
Posted

Account Manager at Contrast Security: drive revenue growth, manage client accounts, and ensure customer satisfaction with strong communication and relationship-building skills.

Immersive Labs logo

Enterprise Account Manager

Immersive Labs

Location
Saudi Arabia
Posted

Senior salesperson role at Immersive Labs in Saudi Arabia, selling SaaS products to enterprise organizations and building strong customer relationships.

Conga logo

Business Account Manager

Conga

Location
United Kingdom
Posted

Business Account Manager role at Conga, focusing on prospecting, account management, and closing deals in software sales.

Conga logo

Business Account Manager

Conga

Location
Ireland
Posted

Business Account Manager at Conga: Prospecting, account management, and closing deals with software customers

Wasabi Technologies logo

Channel Account Manager

Wasabi Technologies

Location
United States of America
Posted

Engage and enable Wasabi's channel partners across AZ, CA, and CO as a Channel Account Manager - West Coast. Drive partner adoption, establish relationships, meet sales targets, and leverage CRM tools to track opportunities while working remotely.

Yuno logo

Key Account Manager LATAM

Yuno

Location
Argentina
Posted

Key Account Manager at Yuno: drive revenue growth, build strong client relationships & collaborate with cross-functional teams.

Clipboard Health logo

Territory Account Manager

Clipboard Health

Location
Jersey
Posted

Territory Account Manager at Clipboard Health: Delivering optimal experiences, resolving issues, and driving business growth through local travel and remote work.

Clipboard Health logo

Account Manager - Education

Clipboard Health

Location
United States of America
Posted
Salary Range
90k - 140k USD

Manage and grow relationships between substitute teachers and K-12 schools at Clipboard Education. Solve customer issues, onboard new clients, and maintain a successful marketplace environment.

RevenueCat logo

Technical Account Manager

RevenueCat

Job Location

BrazilBritish Virgin IslandsCameroonCanadaCayman IslandsCentral African RepublicChileColombiaComorosCongo, (Kinshasa)Costa RicaCôte d'IvoireCroatiaCubaDenmarkDjiboutiDominicaEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFaroe IslandsFinlandFranceFrench GuianaGabonGambiaGermanyGibraltarGreeceGreenlandGrenadaGuadeloupeJamaicaMaltaAlgeriaAndorraAngolaAntigua and BarbudaArubaAustriaBahamasBahrainBarbadosBelgiumBelizeBeninBermudaBotswanaBulgariaBurkina FasoBurundiChadCyprusArgentinaSaint HelenaSwazilandSwedenSwitzerlandJordanKenyaKuwaitMaliPanamaParaguayPeruSaint LuciaSierra LeoneSlovakiaSloveniaLatviaLebanonLesothoLiberiaLibyaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNicaraguaNigerNigeriaNorwayPolandPuerto RicoQatarRéunionRomaniaRwandaSaint-BarthélemySomaliaSpainSudanSurinameSvalbard and Jan Mayen IslandsTanzania, United Republic ofTogoMadagascarOmanMalawiSyrian Arab Republic (Syria)TurkeyUgandaUnited Arab EmiratesVenezuela (Bolivarian Republic)Virgin Islands, USBouvet IslandCongo (Brazzaville)Czech RepublicDominican RepublicGhanaAlbaniaBelarusBoliviaGuatemalaGuineaGuinea-BissauLiechtensteinMartiniqueMauritaniaMauritiusMayotteMexicoMonacoSouth AfricaTurks and Caicos IslandsUnited KingdomUnited States of AmericaUruguayWestern SaharaYemenZambiaZimbabweBosnia and HerzegovinaBritish Indian Ocean TerritoryCape VerdeMoldovaMontserratMoroccoMozambiqueNamibiaNetherlands AntillesSaint Pierre and MiquelonPortugalRussian FederationSaint Kitts and NevisSaint-Martin (French part)Trinidad and TobagoTunisiaSaint Vincent and GrenadinesSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSeychellesGuyanaHaitiHoly See (Vatican City State)HondurasHungaryIcelandIran, Islamic Republic ofIraqIrelandIsraelItaly

Salary Range

137k - 137k USD / YEAR

Job Summary

We are seeking a Technical Account Manager to support our largest customers with their technical needs. As the primary technical contact, you will help solve complex issues while building long-lasting relationships. You will use your expert knowledge to ensure customer needs are continually met and play a critical role in creating lasting relationships with customers as they continue to grow in the post-sales lifecycle. With 4-5 years of experience in a technical customer-facing role, you will be responsible for identifying common pain points, making suggestions to the product team, and working closely with customers to fulfill one-off requests. You will also lead solo office hours and make significant contributions to the technical account management process. We offer a competitive salary, equity, fully remote work environment, and opportunities for continuous learning and growth.

We're looking to hire a Technical Account Manager to support our largest customers with their technical needs. You’ll be the primary technical contact for the largest and most strategic customers, helping them solve complex issues while building long-lasting relationships.

As the technical consultant for our enterprise customers, you’ll use your expert knowledge to ensure the customer’s needs are continually met. You’ll play a critical role in creating lasting relationships with customers as they continue to grow in the post-sales lifecycle.

About you:

  • You have 4-5 years experience in a technical customer-facing role (technical account management, support, solutions engineering, or another heavy customer-facing role) working in a technical manner.

  • You have built and shipped a mobile app that integrates RevenueCat.

  • You have an interest in 'wearing many hats,” doing what it takes to help customers every day.

  • You have mobile app experience in one or more of the following: iOS (Swift / Objective-C), Android (Java / Kotlin), Dart, React Native.

  • You have great debugging skills: You will identify why apps aren’t working, often with limited information, be able to debug code and utilize things like stack traces to help identify issues

  • You have an understanding of the mobile development and release process.

  • You have excellent verbal, written, and interpersonal communication skills.

  • You empathize with customers and their development/learning process: we usually hear from customers at their lowest and need to be understanding.

In the first month, you'll:

  • Get to know our Enterprise customers and their specific implementation details

  • Learn the common frustrations our enterprise customers have, and start becoming an expert on all things RevenueCat

  • Spend time shadowing customer conversations (technical diligence, onboarding, account reviews, support, technical office hours, etc.)

  • Work with other Technical Account Managers to untangle complex customer issues

Within the first 3 months, you'll:

  • Find common pain points for our enterprise customers and make suggestions to the product team to help reduce customer friction

  • Jump on calls with Customer Success Managers to serve as the technical expert on the call

  • Work directly with your accounts to assist with any technical needs in the post-sales lifecycle

Within the first 6 months, you'll:

  • Work closely with customers to fulfill one-off requests that go beyond the regular support process to support customers’ specific use-cases

  • Lead solo office hours for your enterprise customers

  • Make significant contributions to the technical account management process that help you and your teammates be more efficient

Within the first 12 months, you'll:

  • Develop a super-hero like intuition for the root causes of customer issues and become an expert troubleshooter

  • Interview, hire, and mentor additional Technical Account Managers

  • Discover new and unexpected ways to delight customers with our support experience

What we offer:

  • $137,000 USD salary regardless of your location.

  • Competitive equity in a fast-growing, Series C startup backed by top tier investors including Y Combinator.

  • 10 year window to exercise vested equity options.

  • Fully remote work environment that promotes autonomy and flexibility.

  • Suggested 4 to 5 weeks time off to recharge and focus on mental, physical, and emotional health.

  • $2,000 USD to build your personal workspace.

  • $1,000 USD annual stipend for your continuous learning and growth.