Remote Jobs

Vercel logo

Technical Engagement Manager

Vercel

Location
United States of America
Posted
Salary Range
144k - 216k USD

Technical Engagement Manager at Vercel - drive customer outcomes, lead cross-functional teams, and deliver successful professional services engagements.

TTEC Digital logo

Technical Manager

TTEC Digital

Location
Philippines
Posted

Technical Operations Manager for Managed Services practice in Manila, Philippines, responsible for managing client relationships, ensuring satisfaction, and mitigating risks.

Rackspace logo

Engagement Manager

Rackspace

Location
Canada
Posted
Salary Range
85k - 120k USD

Oversee medium to large projects at Rackspace Technology as an Engagement Manager. Manage timelines, align customer objectives, and ensure program success while collaborating with teams and presenting insights to stakeholders.

Aleph logo

Engagement Manager

Aleph

Location
United States of America
Posted

Join Aleph as a Customer Success Specialist & drive growth through data analytics expertise & client-facing responsibilities.

Testlio logo

Engagement Manager

Testlio

Location
Cameroon
Posted
Salary Range
500k - 500k USD

Drive strategic client success with Testlio, a leading quality management company combining humans and machines to assure quality products at scale.

Testlio logo

Engagement Manager

Testlio

Location
Brazil
Posted
Salary Range
500k - 500k USD

Drive client success and shape the future of quality engineering at Testlio

Testlio logo

Engagement Manager

Testlio

Location
Cameroon
Posted
Salary Range
500k - 500k USD

Remote Engagement Manager at Testlio, driving strategic client success and growth in quality management

Technical Account Manager

Check

Location
United States of America
Posted
Salary Range
132k - 171k USD

Serve as a technical expert for Check's partners, driving their success through strategic guidance and fostering deep relationships. Utilize your expertise in APIs and technical infrastructure to support partner growth and innovation.

Technical Account Manager

Check

Location
United States of America
Posted
Salary Range
132k - 171k USD

Serve as the technical expert for Check's partners, driving their success through strategic guidance and fostering deep relationships with key stakeholders.

Level AI logo

Technical Account Manager

Level AI

Location
India
Posted

As a Client Success Engineer at Level AI, you will manage client relationships, onboard clients, understand their needs, collaborate with internal teams, identify upselling opportunities, and track account metrics using advanced AI solutions.

RevenueCat logo

Technical Account Manager

RevenueCat

Location
Brazil
Posted
Salary Range
137k - 137k USD

Technical Account Manager: Support largest customers with technical needs, build long-lasting relationships, and drive customer success.

Binance logo

Technical Accounting Manager

Binance

Location
Brunei Darussalam
Posted

Technical Accounting Manager for IFRS-compliant accounting policies and audit-readiness activities at Binance, a leading blockchain ecosystem.

Rackspace logo

Technical Manager Infrastructure

Rackspace

Location
United States of America
Posted
Salary Range
116k - 198k USD

Lead technical infrastructure services for clients and customers, manage customer retention and operational processes.

Sporty Group logo

Technical Project Manager

Sporty Group

Location
Brunei Darussalam
Posted

Oversee project scope and timelines as a Tech Project Manager, leveraging Agile and AWS expertise to coordinate teams and ensure efficient delivery in a dynamic environment.

Nethermind logo

Technical Project Manager

Nethermind

Location
Anywhere in the world
Posted

Technical Project Manager for blockchain projects with excellent communication & leadership skills, experience with Ethereum ecosystem, and software development life cycles.

StackAdapt logo

Technical Product Manager - AI

StackAdapt

Location
United States of America
Posted
Salary Range
120k - 180k USD

Lead the development of StackAdapt's GenAI Copilot as a Technical Product Manager, driving innovation in advertising technology with a focus on AI integration and user-centric design.

Twilio logo

Technical Program Manager

Twilio

Location
United Kingdom
Posted

Technical Program Manager for InfoSec at Twilio, leveraging Agile methodologies and information security expertise to drive team performance.

Twilio logo

Technical Program Manager

Twilio

Location
Ireland
Posted

Technical Program Manager role at Twilio supporting InfoSec organization with strategic projects and programs

Twilio logo

Technical Program Manager

Twilio

Location
Colombia
Posted

Manage projects and coach agile teams within Twilio's InfoSec organization to deliver value through strategic initiatives. Utilize project management principles and Agile methodologies to ensure successful project execution and stakeholder satisfaction.

Automattic logo

Technical Account Manager - Newspack

Automattic

Location
Brazil
Posted

Technical Account Manager for Newspack, driving adoption of digital news publishing and monetization best practices with small- and medium-sized news publishers.

Vercel logo

Technical Engagement Manager

Vercel

Salary Range

144k - 216k USD / YEAR

Job Summary

Vercel is seeking a Technical Engagement Manager to drive customer outcomes and provide technical leadership in pre-sales and post-sales professional services pursuits. The role involves managing cross-functional teams, defining success criteria, and ensuring seamless execution of delivery plans. With 7+ years of experience in consulting or customer-facing roles, the ideal candidate will possess a deep understanding of modern web architectures and have a proven track record of leading technical pursuits and delivery engagements. Vercel offers a competitive compensation package, inclusive healthcare, mentorship, flexible time off, and a WFH budget.

About Vercel:

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web.

At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life.

About the Role:

As a Technical Engagement Manager at Vercel, you will play a pivotal role in driving customer outcomes by providing technical leadership on pre-sales Professional Services pursuits and post-sales delivery of customer engagements. You will collaborate closely with the account team to scope, solution, and estimate professional services programs, while ensuring the delivery of outcomes that align with customer business and technical goals. This role also contributes to the growth and maturity of Vercel’s Professional Services, helping build new migration offerings and enhance delivery capabilities. This role is fully remote and will report to the Global Head of Professional Services. Occasional travel may be required.

What You Will Do:

  • Post-Sales Technical Delivery Leadership (60%)
    • Act as the technical delivery leader for Professional Services engagements, ensuring customer outcomes are achieved within scope, schedule, budget, and resource constraints.
    • Work backwards from customer business and technical outcomes to define success criteria and delivery plans.
    • Manage cross-functional delivery teams, including internal and external stakeholders, to ensure seamless execution.
    • Monitor project health, identify risks, and implement mitigation strategies to ensure successful delivery.
    • Serve as the primary technical point of contact for customers, fostering strong relationships and ensuring satisfaction.
  • Pre-Sales Technical Leadership (25%)
    • Partner with the account team to lead technical pursuits, including scoping, solutioning, and estimating effort for migration programs.
    • Develop tailored proposals and statements of work (SOWs) that align with customer needs and Vercel’s capabilities.
    • Present technical solutions to customers, addressing their business and technical challenges.
    • Collaborate with sales and solutions engineering teams to ensure alignment on customer requirements and proposed solutions.
  • Professional Services Maturity Contributions (15%)
    • Contribute to the development of new migration offerings and service offerings, leveraging customer insights and industry trends.
    • Help mature Vercel’s Professional Services delivery capabilities by defining best practices, templates, and frameworks.
    • Mentor and guide team members to enhance their technical and delivery expertise.
    • Collaborate with internal teams to refine processes and tools for improved efficiency and scalability.

About You:

  • You have 7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, composable commerce implementations, or similar complex technical projects.
  • You possess a deep understanding of modern web architectures, including headless CMS, composable commerce, and frontend frameworks.
  • You have a proven track record of leading both pre-sales technical pursuits and post-sales delivery engagements, ensuring customer success and satisfaction.
  • You excel at managing cross-functional teams and stakeholders, balancing competing priorities to deliver results.
  • You are a strong communicator, capable of translating technical concepts into business value for customers and internal teams.
  • You have experience working with cloud platforms, DevOps practices, and CI/CD pipelines.

Bonus If You:

  • Experience with Vercel’s platform or similar edge computing and frontend cloud platforms.
  • Knowledge of e-commerce platforms such as Shopify, BigCommerce, or Salesforce Commerce Cloud.
  • Familiarity with agile methodologies and project management tools like Jira or Asana.
  • A background in software development or engineering, enabling you to deeply understand technical challenges and solutions.
  • Experience working in a fast-paced, high-growth SaaS or technology company.

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $144,000-$216,000 OTE. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be  adjusted based on employee location.  The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

#LI-NB1