Remote Jobs

InvGate logo

Technical Support Analyst - Portugese Native

InvGate

Location
Argentina
Posted

Analista de Suporte Técnico Bilíngue em InvGate, trabalhando com clientes no Brasil e colaborando com equipes de desenvolvimento e sucesso do cliente.

Wealthfront logo

Financial Planning Analyst

Wealthfront

Location
United States of America
Posted
Salary Range
94k - 109k USD

Junior FP&A Analyst at Wealthfront: Manage monthly close, financial reporting, and data analysis for business decisions.

Figma logo

Content Specialist - Product Support

Figma

Location
United States of America
Posted
Salary Range
122k - 215k USD

Content strategist for Product Support team at Figma, creating internal knowledge base and communications.

Contentsquare logo

Deal Desk Analyst

Contentsquare

Location
Singapore
Posted

Deal Desk Analyst at Contentsquare: Manage end-to-end deals, ensure compliance, and optimize profitability.

Gitlab logo

Deal Desk Analyst

Gitlab

Location
United Kingdom
Posted

Support GitLab's EMEA sales teams by providing expert advice on deal structures, contract management, and revenue recognition. Collaborate with cross-functional teams to ensure compliance and efficient operations within the Quote-to-Cash process.

Cargo.one logo

Customer Support Associate

Cargo.one

Location
Greece
Posted

Customer Support Associate at cargo.one: Deliver customer happiness, work remotely, and contribute to a dynamic team.

Marketing Operations Specialist logo

Customer Support Coach

Marketing Operations Specialist

Location
Thailand
Posted

Provide excellent customer support to hotel clients using Cloudbeds software, resolve issues, build relationships, and contribute to product improvements.

Workiva logo

Associate Product Support Engineer

Workiva

Location
United States of America
Posted

APSE role at Workiva providing technical support to customers through phone, chat, and ticket management

Workiva logo

Associate Product Support Engineer

Workiva

Location
United States of America
Posted
Salary Range
44k - 73k USD

Provide expert technical support to Workiva customers via phone, chat, or email; troubleshoot issues, maintain positive customer relationships, and contribute to a positive team culture. Gain experience in database support or network security while advancing your career.

Roadie logo

Customer Support Specialist

Roadie

Location
United States of America
Posted

Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.

TeamSnap logo

Customer Support Specialist

TeamSnap

Location
United States of America
Posted

Customer Experience Agent at TeamSnap delivering high-quality support through email & chat, solving customer issues & providing feedback to improve products.

Mercury logo

Customer Support Specialist

Mercury

Posted
Salary Range
65k - 91k USD

Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.

Mercury logo

Customer Support Specialist

Mercury

Location
Canada
Posted
Salary Range
54k - 82k USD

Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.

Bitfinex logo

Customer Support Specialist

Bitfinex

Location
United Kingdom
Posted

Customer Support Specialist for a globally distributed team handling inquiries from corporate traders

Rackspace logo

AWS Support Engineer I

Rackspace

Location
India
Posted

AWS Support Engineer I - Remote - Provide first-level technical support for AWS-based solutions

Makersite GmbH logo

Customer Support Engineer

Makersite GmbH

Location
Croatia
Posted

Join Makersite as a Customer Support Engineer to provide technical support in a sustainable product development platform. Collaborate with teams, manage customer issues, and contribute to meaningful projects while enjoying flexible work options and professional growth opportunities.

Snowplow Analytics logo

Customer Support Engineer

Snowplow Analytics

Location
Greece
Posted

Customer Support Engineer needed for remote role in Greece, providing 24x7 technical support for global customers, troubleshooting complex issues, and collaborating with cross-functional teams.

Contentsquare logo

Customer Support Engineer

Contentsquare

Location
United States of America
Posted
Salary Range
85k - 95k USD

Customer Support Engineer at Contentsquare: build strong relationships with customers, become an expert in analytics infrastructure, and communicate technical concepts clearly.

InvGate logo

Technical Support Analyst - Portugese Native

InvGate

Job Location

Job Summary

InvGate é uma empresa SaaS que desenvolve produtos para gestão de TI e automação de serviços. Estamos procurando um Analista de Suporte Técnico Bilíngue (Português Nativo) para apoiar nosso crescimento contínuo. A função inclui fornecer suporte técnico a clientes no Brasil, verificar configurações e sugerir melhorias, e trabalhar em colaboração com equipes de desenvolvimento e sucesso do cliente. O candidato deve ser falante nativo de português e ter um nível avançado de inglês ou espanhol como segundo idioma. A empresa oferece flexibilidade remota e oportunidades de crescimento.

A InvGate é uma empresa SaaS em rápido crescimento que desenvolve produtos para gestão de TI e automação de serviços, utilizados por clientes em mais de 60 países, em setores como bancos, e-commerce, educação e tecnologia.

Para apoiar nosso crescimento contínuo, estamos buscando um(a) Analista de Suporte Técnico Bilíngue (Português Nativo) para se juntar à nossa equipe.

Algumas das responsabilidades da função incluem:

  • Fornecer suporte técnico e funcional a clientes no Brasil através de diferentes canais, como e-mail, tickets e sessões remotas (TeamViewer/Zoom/etc.).
  • Verificar as configurações dos clientes e sugerir melhorias e boas práticas para maximizar a eficiência da plataforma.
  • Trabalhar em estreita colaboração com as equipes de desenvolvimento e sucesso do cliente para solucionar problemas.

Não hesite em se candidatar se você…

  • É falante nativo de português e tem um nível avançado de inglês OU espanhol como segundo idioma.
  • Gosta de trabalhar com clientes e fornecer suporte de alto nível.
  • Tem pensamento analítico.
  • Possui habilidades sólidas de comunicação e resolução de problemas.
  • Tem experiência anterior em suporte técnico para software e/ou infraestrutura.
  • É apaixonado(a) por tecnologia.