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UpKeep
In this role, you will be a vital part of driving the future of our product in collaboration with product and engineering. You will have latitude to improve processes, tools, and the Product Design discipline. You will help shape this function and build the Product Design team. Dig deep on integrating an elegant experience across web apps, mobile apps, industrial internet of things, machine learning, and analytics. Experience designing integrated mobile and web application experiences is required.
POSITION SUMMARY
In this role, you are a vital part of what drives the future of our product in collaboration with product and engineering. You will have latitude to improve processes, tools, and the Product Design discipline. You will help shape this function and build the Product Design team. Dig deep on integrating an elegant experience across web apps, mobile apps, industrial internet of things, machine learning, and analytics. Experience designing integrated mobile and web application experiences required.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Shape the Product Design function
Understand the strategy, roadmap, current situation, products, data, and current situation
Make sure we have the tools and processes to make ourselves successful as a Product Design function
Integrate into the planning and execution cadence as a vital partner to the other groups
Help lead the organization through strong product design research techniques and insights
Conduct observations, interviews, and focus group research in the field (physically and virtually)
Leverage the abundance of data to guide decision-making and designs
Test concepts and designs
Guide the execution of great design across products, form factors, and teams
Design cohesive experiences that solve user problems
Solicit design feedback from peers, stakeholders, and users, and then iterate based on learnings
Collaborate with other designers to scale and maintain a design system
Conduct cross-functional workshops to advance important initiatives
EXPERIENCE
5 - 7 years of experience as UX/Product Designer at a high-tech, product-driven company with a successful history of delivering customer-oriented and complex yet elegant solutions in a fast-moving environment
Mobile and Web application design experience
A strong portfolio that showcases a track record of shipping high-quality visual and interaction design work
Figma, Storybook, Jira
KNOWLEDGE
Fluency in English (verbal and written) is required
Experience in driving a user-centered design process and working collaboratively to ship end-to-end features at scale
Creative problem-solver who can iterate with low-fidelity sketches of workflows and translate those into beautiful high-fidelity designs
A strong grasp of how data can make an experience more powerful without overwhelming the user with information
