UX Designer II

The Company

Simply put, SpryPoint provides Smart Solutions for Smart Utilities.

Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market. 

In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.

Position Overview

We're looking for a UX Designer to join our remote-first team at SpryPoint! Reporting to UX Manager Chris McPhee, you'll collaborate with cross-functional teams to design intuitive and impactful user experiences that align with our business goals and customer needs. In this role, you'll play a key part in shaping our products and ensuring a seamless experience for users across platforms.

Responsibilities

• Collaborate with product owners, developers, and other stakeholders to define and implement innovative solutions for the product direction, visuals, and experience.

• Conduct user research, persona development, and usability testing to inform design decisions.

• Create wireframes, storyboards, user flows, process flows, and user journey maps to effectively communicate interaction and design ideas.

• Translate concepts into wireframes and mockups that lead to intuitive user experiences.

• Identify design problems and devise elegant solutions.

• Take a user-centered design approach and rapidly test and iterate designs.

• Deliver design solutions that are both visually appealing and functional, in line with brand guidelines.

• Stay up to date with the latest UX trends, techniques, and technologies.

Qualifications and Competencies

• 3-5 years of UX design experience.

• A strong portfolio showcasing user-centered design solutions and thoughtful design processes.

• Proficiency in design and prototyping tools (e.g., Figma, Adobe CC).

• Solid understanding of interaction design and information architecture.

• Experience with responsive design and designing for various screen sizes and devices.

• Strong problem-solving skills and attention to detail.

• Excellent communication and collaboration skills.

Our Hiring Process!

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Here’s a peek into our hiring process for this position, so you know exactly what to expect:


👋 Stage 1: 30-minute Recruiter Interview

We'll dive into your professional background and experience, share more about SpryPoint and the role, and answer any burning questions you might have.

👥 Stage 2: 30-minute Hiring Manager Interview


In this interview, you'll chat with Chris about your UX design experience, including how you approach design challenges and past projects. It’s also a chance to ask about our design process and how UX fits into the team at SpryPoint.


🧑‍💻 Stage 3: Portfolio Prep & 1-hour Presentation Interview

with UX Manager & Team

You'll present your portfolio, ideally showcasing work on Enterprise SaaS applications, to highlight your UX design skills in our context. The first 20 minutes will be your presentation to key team members, followed by a discussion about your experience. This is a great opportunity to share your design approach and demonstrate how you tackle UX challenges.


👥 Stage 4: 45-minute Final Interview

with Jason, Director of Software Development

This is your chance to discuss your career goals and learn how we can support your growth and aspirations.


🚀 Stage 5: References/Offer

We'll check your references to confirm all the great things we've learned about you. If all goes well, we’ll be thrilled to extend an offer and welcome you to the team!

Why SpryPoint?

🚀 Remote-first and autonomous working environment with flexible working hours  

💰Competitive compensation package  

💻 Macbook + $500 towards your home office setup  

🏥 Health, dental, vision, and life insurance  

🏝️ Generous PTO, ½ day Summer Fridays, and flexible sick days 

📈 RRSP (Canada) and 401k (US) matching program

🧠 Professional development courses, $2,500 annual tuition assistance, and a book bounty program  

🧳 Annual company events (SpryPalooza!) and team offsites

SpryPoint is an equal-opportunity employer. We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.

If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.

Please note that to maintain our SOC 2 compliance, we ask all candidates to complete background check and identity verification as a final step in our interview process.