Remote Jobs

Eventbrite, Inc. logo

Account Manager

Eventbrite, Inc.

Location
Ireland
Posted

Eventbrite Account Manager: drive business growth through customer relationships and sales targets

Welocalize logo

Community Recruitment Manager

Welocalize

Location
Argentina
Posted

Join Welo Data as Community Recruitment Manager and drive talent acquisition for AI and data services roles with a focus on diversity and quality.

Consensys logo

Engineering Manager - MetaMask

Consensys

Location
Brazil
Posted
Salary Range
138k - 225k USD

Lead engineering teams in developing monetization features for MetaMask, a crypto wallet and gateway to the decentralized web. Drive product roadmaps, maintain high-quality solutions, and contribute to MetaMask's success in the Web3 space.

SFOX logo

Product Manager - Platform

SFOX

Location
United States of America
Posted
Salary Range
115k - 170k USD

Lead the development of sFOX's institutional trading platform, driving user experience and functionality to meet professional investors' needs. Manage product vision, roadmap, and cross-functional teams to deliver seamless workflows and exceptional client experiences.

ActiveCampaign logo

Product Manager, Platform

ActiveCampaign

Location
United States of America
Posted
Salary Range
118k - 163k USD

Product Manager Platform Automation Data AI

Testlio logo

Digital Marketing Manager

Testlio

Location
Brazil
Posted

Digital Marketing Manager at Testlio: Develop and execute end-to-end digital marketing campaigns, generate high-quality leads, and grow the sales pipeline.

Retraced logo

Digital Marketing Manager

Retraced

Location
Denmark
Posted

Digital Marketing Manager for Fashion industry with experience in SaaS/Greentech/Fashion, managing digital marketing strategy, SEO, social media, and online events.

Alma logo

Manager - Benefits

Alma

Location
United States of America
Posted
Salary Range
110k - 135k USD

Oversee comprehensive benefits programs at Alma, ensuring alignment with organizational goals and employee needs. Manage vendor relationships, compliance, and strategic initiatives to enhance employee well-being and engagement.

Reddit logo

Staff Community Partnership Manager

Reddit

Location
Canada
Posted
Salary Range
120k - 180k USD

Lead and manage Reddit's largest communities by developing strategies that empower moderators and strengthen community partnerships. Utilize program management skills and data analysis to drive impactful initiatives and build strong relationships with key stakeholders.

1Password logo

Product Manager - Passage

1Password

Location
Canada
Posted

Product Manager for Passage at 1Password: lead authentication, user management, and developer experience features, drive business impact through experimentation, and prioritize customer needs.

Adaptavist logo

Strategic Sales Manager (f/m/d)

Adaptavist

Location
Germany
Posted

Strategic Sales Manager at Adaptavist Group - Remote (Germany) - Develop enterprise account strategy, manage client relationships, and drive business growth opportunities.

Full Fabric logo

Senior Account Executive (French Speaker)

Full Fabric

Location
Croatia
Posted

Senior Account Executive for French-speaking markets, driving revenue growth for enterprise ed tech solutions with Full Fabric

Eventbrite, Inc. logo

Account Manager

Eventbrite, Inc.

Job Location

Ireland

Job Summary

Eventbrite is seeking an Account Manager to join their team. The role involves managing accounts to achieve sales targets, generating new business opportunities, and fostering long-term relationships with customers. As an Account Manager, you will build and maintain valued relationships with customers to drive business growth and ensure retention. You will also articulate the value Eventbrite drives for its customers through consistent measurement, reporting, and check-ins. The ideal candidate has 3+ years of experience in Sales or Customer Success/Account Management, with a focus on revenue growth and contract negotiation. They should have strong organization skills, excellent communication skills, and experience using CRM software such as Salesforce.

THE CHALLENGE

Eventbrite is a people-first organization. Our goal of building the global platform for live experience relies on the foundation of top talent and strong company culture. The Account Management Team is responsible for retaining and growing our fast-growing customer base, consisting of sales returning customers, as well as self sign-on event creators. The team’s main focus is to maximize value from their account book of business by retaining the best-fit customers through contract renewals and upsell opportunities.

 

THE TEAM

The Account Management Team operates at high velocity outreach, engaging with creators at the right commercial moments throughout their customer journey. This team is responsible for understanding event creators’ business trends in order to identify opportunities for mutual growth.

 

THE ROLE

We are looking for an Account Manager for a 12-month fixed-term contract to cover parental leave. As an Account Manager, you will manage accounts to achieve sales targets, generate new business opportunities, and foster long-term relationships.

 

YOU WILL

  • Build and maintain valued relationships with customers to ultimately drive business growth and ensure retention

  • Articulate and position the value Eventbrite drives for our customers (with a focus on proven success and ROI) through consistent measurement, reporting, and check-ins 

  • Manage all renewal, contract negotiation, and commercial activities for customers

  • Work cross-functionally to identify growth opportunities, resolution strategies, and ultimately structure contract agreements that drive long-term value to both the organizer and the company.  

  • Identify upsell opportunities within the existing account base - prioritizing high value accounts.

  • Identify new business opportunities through referrals to regularly deliver leads to the acquisition team 

  • Continuously deliver feedback to leadership teams and participate in process improvements and optimization of existing procedures

  • Responsible for feeding back to the business on competitive threat 

 

THE SKILL SET

  • 3+ years experience in a Sales or Customer Success/Account Management role with a focus on revenue growth and contract negotiation

  • Demonstrated experience managing customer renewals and upsells with a SaaS product to attain predetermined goals and quotas

  • Proven ability to manage a large book of business

  • Strong organization skills and superb capabilities with managing a large volume of tasks, responsibilities, and deadlines

  • Excellent communication skills (both verbal and written), meticulous attention to detail, and a resourceful problem-solving attitude

  • Experience using CRM software (Salesforce), Microsoft Office Suite (Word, PowerPoint, Excel) and Google Applications (Analytics, Docs, Sheets, Slides)

 

BONUS POINTS

  • Previous experience in the event or ticketing industry

  • Strong sales and negotiation skills

  • Experience using Groove, Gong