Remote Jobs

reserv logo

Account Manager

reserv

Location
United States of America
Posted

Account Manager at Reserv: drive growth, deliver exceptional customer service, and leverage AI & automation to simplify claims processes.

G-P logo

Principal Social Media Influencer Manager

G-P

Location
United States of America
Posted
Salary Range
133k - 133k USD

Lead influencer strategy for social media channels, manage contracts and content collaborations

Trafilea logo

Finance Project Manager

Trafilea

Location
Argentina
Posted

Finance PM role at Trafilea, utilizing project management expertise to optimize organizational management and facilitate efficient work management.

Nextech logo

Event Manager

Nextech

Location
United States of America
Posted

Oversee all aspects of event planning and execution at Nextech, from logistics to post-event analysis, ensuring seamless operations and compliance with regulations while enhancing brand visibility through collaboration with marketing and sales teams.

ElevenLabs logo

Event Manager

ElevenLabs

Location
Germany
Posted

Event Manager, International at ElevenLabs: Plan and execute successful events that drive brand awareness and engagement.

ElevenLabs logo

Event Manager

ElevenLabs

Location
United States of America
Posted

Event Manager at ElevenLabs: drive awareness & engagement through world-class events

Databricks logo

Manager (Machine Learning)

Databricks

Location
India
Posted

Lead Machine Learning Practice team in India, manage hiring & growth, drive business value through ML

Databricks logo

Manager - Machine Learning

Databricks

Location
India
Posted

Lead Machine Learning Practice team in India, manage hiring & growth, drive business value through ML

Contrast Security logo

Regional Sales Manager

Contrast Security

Location
France
Posted

Regional Sales Manager at Contrast Security - Sell application security software products & services to Fortune 2000 customers

Clipboard Health logo

Senior Manager - Core Sales

Clipboard Health

Location
British Virgin Islands
Posted

Challenger sales coach with a 'we' mentality, leading a team & improving sales processes.

Binance logo

Lifecycle & BD Manager

Binance

Location
Viet Nam
Posted

Lifecycle & BD Manager at Binance: Develop marketing campaigns, collaborate with teams, analyze performance, and engage with followers.

Binance logo

Complaint Analysis Manager

Binance

Location
Brunei Darussalam
Posted

Lead complaint analysis and drive process enhancements for Binance's customer support team.

ExtraHop logo

Senior Field Marketing Manager

ExtraHop

Location
United States of America
Posted
Salary Range
105k - 120k USD

Lead field marketing efforts at ExtraHop, developing strategies that drive demand and revenue. Collaborate with sales and partners to execute impactful campaigns and events, positioning ExtraHop as a leading security solution.

ActiveCampaign logo

Senior Content Marketing Manager

ActiveCampaign

Location
United States of America
Posted
Salary Range
132k - 182k USD

Create impactful content for ActiveCampaign's customer lifecycle, collaborate across teams, and drive business growth through innovative marketing strategies.

Jane App logo

Group Product Marketing Manager

Jane App

Location
Canada
Posted
Salary Range
119k - 186k USD

Remote Group Product Marketing Manager at Jane - Simplify healthcare practices with Jane's clinic management software

Apollo.io logo

Product Marketing Manager - CRM + Platform

Apollo.io

Location
British Virgin Islands
Posted

Shape Apollo's platform narrative by conducting competitive analysis, gathering customer insights, and launching new AI-driven products to stay ahead in the market. Collaborate across teams to ensure successful product launches and growth.

G-P logo

Customer Marketing Manager

G-P

Location
United States of America
Posted
Salary Range
78k - 96k USD

Customer Marketing Manager at G-P: Develop and execute customer engagement programs, build and manage initiatives like Customer Advisory Board, and shape customer communications and content strategy.

Horizons logo

Global Vendor Manager – IT Assets

Horizons

Location
Cameroon
Posted

Global Vendor Manager – IT Assets at Horizons: lead procurement & value-added service operations, manage vendor relationships & ensure timely delivery of IT equipment.

reserv logo

Account Manager

reserv

Job Summary

Reserv is an insurtech company that creates cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded in 2022 by insurtech veterans, Reserv aims to automate highly manual tasks to tackle long-standing problems in claims. As an Account Manager at Reserv, you will play a critical role in managing client relationships, ensuring satisfaction, and driving growth. You will be the main point of contact for clients, providing strategic insights and recommendations to align services with their business needs. With a focus on customer service, technology, and insurance knowledge, this role is ideal for those who are passionate about delivering outstanding results. Reserv values diversity in backgrounds and perspectives, and offers a range of benefits including health insurance, 401(k) matching, and flexible work arrangements.

Description

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.

 

About the role

As an Account Manager at Reserv, you will play a critical role in managing and strengthening client relationships, ensuring satisfaction, and driving long-term growth. You will be the main point of contact for our clients, serving as their ongoing support and acting as their trusted advisor and advocate. Your deep understanding of our technology-driven insurance solutions will help you provide strategic insights and recommendations, aligning our services with the client’s business needs.

 

Who you are

  • Client-focused: You have a passion for delivering outstanding customer service and building long-term relationships.

  • Tech-savvy: You are comfortable with digital platforms and can quickly learn new tools and technologies.

  • Insurance knowledge: You have a solid understanding of the insurance industry or are eager to learn its nuances.

  • Strong communicator: You possess excellent verbal and written communication skills, making complex ideas simple for clients.

  • Proactive problem-solver: You anticipate client needs and address issues before they become problems.

  • Organized multitasker: You excel at managing multiple accounts and priorities in a dynamic, fast-paced environment.

  • Results-driven: You are focused on achieving goals, from customer satisfaction to upselling and retention.

 

What we need

We need you to do all the things typical to the role:

  • Develop and maintain strong relationships with key customers in the insurance industry

  • Identify opportunities to upsell and cross-sell existing clients with additional products and services

  • Act as a trusted advisor to clients, understanding their business objectives and providing strategic insights to help them achieve their goals

  • Collaborate with internal teams, including Sales, Operations, and Product, to ensure the successful delivery of client projects and initiatives

  • Conduct regular account reviews and provide clients with performance reports

  • Stay up-to-date on industry trends and developments, sharing insights with clients and internal teams

  • Handle customer complaints and inquiries, ensuring prompt and satisfactory resolution

 

Requirements

  • Bachelor's degree in Business, Marketing, or related field

  • 3+ years of experience in an account management or customer success role in the insurance industry

  • Experience working with complex projects and multiple stakeholders

  • Ability to develop and maintain strong relationships with clients

  • Strong communication and presentation skills

  • Detail-oriented and organized, with the ability to manage multiple projects and priorities simultaneously

  • Ability to work collaboratively with internal teams and clients to achieve common goals.

 

Benefits

  • Generous health-insurance package with nationwide coverage, vision, & dental

  • 401(k) retirement plan with employer matching

  • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!

  • Generous family leave policy

  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!