Remote Jobs

HiveMQ logo

Senior Technical Account Manager

HiveMQ

Location
Croatia
Posted

Senior Technical Account Manager at HiveMQ: Drive client success & trust with MQTT platform expertise.

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Analist AI de Reclame

Welocalize

Location
Romania
Posted

Freelance/remote Ads Quality Rater position in Romania, utilizing language skills and knowledge of online trends to improve ad relevance and accuracy.

Shippo logo

Technical Sourcer (Contract)

Shippo

Location
Brazil
Posted

Technical Sourcer (Contract) at Shippo: Build diverse talent pools for engineering teams & drive global hiring success.

Binance logo

QA Engineer - Binance Wallet (Web3 Wallet)

Binance

Location
Brunei Darussalam
Posted

QA Engineer for Binance Wallet - Participate in software development lifecycle, collaborate with cross-functional teams, and contribute to comprehensive testing plans.

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Technical SEO Manager

Welocalize

Location
Greece
Posted

Technical SEO Manager at Adapt: Develop strong client relationships, conduct technical audits, and support website migrations in a remote-first company with a unique culture and opportunities for growth.

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Technical SEO Manager

Welocalize

Location
Spain
Posted

Technical SEO Manager at Adapt: Develop and implement enterprise SEO strategies, conduct technical audits, and support website migrations with AI-driven search trends.

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Technical SEO Manager

Welocalize

Location
United Kingdom
Posted

Technical SEO Manager at Adapt: Develop and implement AI-focused SEO strategies, conduct technical audits, and support website migrations.

Welocalize logo

Technical SEO Manager

Welocalize

Location
Romania
Posted

Technical SEO Manager at Adapt: Provide ad-hoc consultancy to enterprise clients, conduct technical audits, and support website migrations.

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Manager - Technical Delivery (PSE)

Gitlab

Posted

Lead the Professional Services team at GitLab, manage delivery of technical solutions, and ensure customer success with GitLab's services. Develop and maintain high standards for team performance and contribute to product development through feedback and collaboration.

Figma logo

Technical Program Manager - Infrastructure

Figma

Location
United States of America
Posted
Salary Range
149k - 308k USD

Figma seeks TPM for infrastructure projects, prioritizing execution & operational excellence across backend, infrastructure & security teams.

Rackspace logo

ML/LLM Ops Intern

Rackspace

Location
Mexico
Posted

ML Ops / LLM Ops Intern: Deploy and maintain machine learning models, optimize performance, and ensure smooth AI operations.

Kayzen logo

Technical Solution Specialist (m/f/d)

Kayzen

Location
Cameroon
Posted

Technical Solution Specialist for mobile demand-side platform Kayzen, providing expert guidance on integrating products into existing systems and ensuring customer satisfaction.

Kayzen logo

Technical Solution Specialist (m/f/d)

Kayzen

Location
Cameroon
Posted

Join Kayzen as Technical Solution Specialist and collaborate with cross-functional teams to provide expert guidance on integrating products into existing systems.

Kayzen logo

Technical Solution Specialist (m/f/d)

Kayzen

Location
India
Posted

Join Kayzen as Technical Solution Specialist and collaborate on integrating products into existing systems, debugging issues, and developing technical documentation.

Creatio logo

Technical Lead (.NET/Angular)

Creatio

Location
Poland
Posted

Technical Lead (.NET/Angular) job in Warsaw, Poland - Develop integrations with external products and Creatio interfaces

Red Canary logo

Enterprise Technical Account Manager

Red Canary

Location
United States of America
Posted
Salary Range
100k - 120k USD

Enterprise Technical Account Manager at Red Canary: Implement and utilize products, provide technical support and guidance, and drive innovation.

Binance logo

Binance Accelerator Programme - Technical Support Engineer (AI/ML)

Binance

Job Summary

Binance Accelerator Programme is a 6-month immersive experience in the Web3 space, offering a unique opportunity to gain hands-on experience in technical operations with cutting-edge AI and Machine Learning technologies. As a Technical Support Engineer (AI/ML), you will provide technical support, analyze service ticket data, and collaborate with stakeholders to resolve issues effectively. You will work with global product and development teams to participate in iteration, release, and roadmap planning. This role is ideal for current students and recent graduates who can work 5 days a week, with flexible remote work options available. By joining Binance Accelerator Programme, you will contribute to the crypto-currency revolution that is changing the world and gain transferable skills to propel your career forward.

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

About Binance Accelerator Program (BAP)
Binance Accelerator Program is a concise 6-months program designed to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the world' s leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. You will be hired under a junior fixed term contract.  

Who may apply 
current students and recent graduates who can work 5 days per week.

About this job
We are looking for candidate to join our TechOps team as BAP in Technical Support.
This role offers a unique opportunity to gain hands-on experience in technical operations while working with cutting-edge AI and Machine Learning technologies.

Responsibilities:

    • Provide technical support and manage urgent escalations in high-traffic production environments, ensuring smooth operations.
    • Collaborate closely with stakeholders, including customers, product managers, developers, and the management team, to resolve issues effectively.
    • Analyze service ticket data to identify root causes, draft Root Cause Analysis (RCA) reports, and recommend system-level improvements.
    • Work with global product and development teams to participate in iteration, release, and roadmap planning.
    • Manage multiple incidents and deadlines in a fast-paced, dynamic environment with high flexibility and prioritization skills.
    • Continuously improve service quality and efficiency through process optimization, coaching, and documentation.
    • Support and optimize customer and business processes, integrating AI and Machine Learning solutions where applicable.

Requirements:

    • Undergraduates in Computer Science or related field (preferably with relevant internship experience) can be considered
    • Must have strong capabilities to identify, analyze and resolve problems logically and systematically
    • Skilled in python coding
    • Unix/Linux with shell scripting, etc
    • Databases experience (Oracle, MySQL)
    • Web or App related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix
    • Understanding of software development methodologies and coding standards
    • Experience with software application debugging and troubleshooting
    • Familiar with technical support process and escalation management
    • Passionate with technical support to solve complicated customer issues
    • Ability to present or speak fluently to engineers, product manager and customers
    • Comfortable performing shift-work (eg. 7am-4pm, 10am-7pm from Monday to Friday, Tuesday to Saturday or Sunday to Thursday) - it would be rotated after 2-3 months
    • Ability to start this program in January/February 2025 for 6 months