Binance Accelerator Programme - Technical Support Engineer (AI/ML)
Binance
- Location
- Brazil
- Posted
Technical Support Engineer (AI/ML) role with Binance Accelerator Programme, providing hands-on experience in AI and Machine Learning technologies.
Remote Jobs
Principle/Lead Engineer (Java) - Growth Tech
Binance
- Location
- Taiwan, Republic of China
- Posted
Java Lead Engineer for financial & marketing products at Binance
Lead Backend Engineer
Superside
- Location
- Cameroon
- Posted
Lead Backend Engineer for cutting-edge tech in creative industry
Entry-Level AI Data Rater - French (France)
Welocalize
- Location
- France
- Posted
Freelance AI Data Rater - Conduct research, evaluate e-commerce data, and rate its usefulness for Welocalize, a trusted global transformation partner.
Entry-Level AI Data Rater - French (Belgium)
Welocalize
- Location
- Belgium
- Posted
Freelance AI Data Rater - Conduct research, evaluate e-commerce data, and rate its usefulness. Flexible hours, comprehensive learning support, and 24/7 support.
Entry-Level AI Data Rater - German (Turkey)
Welocalize
- Location
- Turkey
- Posted
Freelance Data Rater - German (Turkey) - Evaluate e-commerce data, rate product filters, and conduct research on online content.
Entry-Level AI Data Rater - German (Turkey)
Welocalize
- Location
- Turkey
- Posted
Freelance AI Data Rater - German (Turkey) - Remote
Entry-Level AI Data Rater - French (Morocco)
Welocalize
- Location
- Morocco
- Posted
Freelance AI Data Rater - French (Morocco) - Welo Data
Entry-Level AI Data Rater - Dutch (Netherlands)
Welocalize
- Location
- Netherlands
- Posted
Freelance AI Data Rater - Dutch (Netherlands) - Conduct research, evaluate e-commerce data, and rate its usefulness.
Speech and Language AI Specialist - English (Australia)
Welocalize
- Location
- Australia
- Posted
Data annotation specialist for AI projects in English (Australia) with flexible remote work options
Entry-Level AI Data Rater - French (Madagascar)
Welocalize
- Location
- Madagascar
- Posted
Freelance AI Data Rater - Madagascar
AI Response Evaluator - English (Living in Germany)
Welocalize
- Location
- Germany
- Posted
Freelance AI Response Evaluator - Remote work from Germany, flexible hours, and comprehensive learning support
Senior Java Engineer - KYC Tech
Binance
- Location
- Taiwan, Republic of China
- Posted
Senior Java Engineer for KYC Tech at Binance, building high-throughput distributed applications with expertise in Java, Spring Framework, MySQL, and NoSQL databases.
Session Lead (External Contractor) - AI Product Managers Nanodegree (Oman)
Udacity
- Location
- Oman
- Posted
Join Udacity as a Session Lead for their AI Product Managers Nanodegree program in Oman, providing technical support to students and contributing to a diverse and inclusive community.
Lead iOS Engineer
Goodnotes
- Location
- Viet Nam
- Posted
Lead engineer at Goodnotes: build new products, partner with educators, and shape tech roadmaps.
Lead iOS Engineer
Goodnotes
- Location
- Indonesia
- Posted
Lead engineering efforts at Goodnotes, building scalable solutions with modern tech stacks, and drive user growth and engagement.
Lead iOS Engineer
Goodnotes
- Location
- Brunei Darussalam
- Posted
Lead engineer at Goodnotes, build new products from scratch with modern tech stacks, flexible remote work options, and meaningful equity.
Lead iOS Engineer
Goodnotes
- Location
- Brazil
- Posted
Lead engineer role at Goodnotes, building new products with modern tech stacks, flexible remote work, and opportunities for growth.
Senior Java Engineer - Growth Tech
Binance
- Location
- Brunei Darussalam
- Posted
Senior Java Engineer at Binance: Develop financial & marketing products, build large-scale software systems, and collaborate with world-class talent.
Senior QA Engineer - Growth Tech
Binance
- Location
- Japan
- Posted
Senior QA Engineer at Binance: Develop high-quality products with a user-centric approach, collaborate with global teams, and drive innovation in blockchain technology.
Binance Accelerator Programme - Technical Support Engineer (AI/ML)
Binance
Job Location
Job Summary
Binance Accelerator Programme is a 6-month immersive experience in the Web3 space, offering a unique opportunity to gain hands-on experience in technical operations with cutting-edge AI and Machine Learning technologies. As a Technical Support Engineer (AI/ML), you will provide technical support, collaborate with stakeholders, analyze service ticket data, and participate in iteration, release, and roadmap planning. This role is ideal for current students and recent graduates who can work 5 days per week. You will have the opportunity to shape your role around your strengths, with flexible remote work options and a competitive stipend. With Binance, you will be part of the most influential company in the blockchain industry, contributing to the crypto-currency revolution that is changing the world. Apply now to join our TechOps team and take the first step towards a rewarding career in technical operations.
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
About Binance Accelerator Program (BAP)
Binance Accelerator Program is a concise 6-months program designed to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the world' s leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. You will be hired under a junior fixed term contract.
Who may apply
current students and recent graduates who can work 5 days per week.
About this job
We are looking for candidate to join our TechOps team as BAP in Technical Support.
This role offers a unique opportunity to gain hands-on experience in technical operations while working with cutting-edge AI and Machine Learning technologies.
Responsibilities:
- Provide technical support and manage urgent escalations in high-traffic production environments, ensuring smooth operations.
- Collaborate closely with stakeholders, including customers, product managers, developers, and the management team, to resolve issues effectively.
- Analyze service ticket data to identify root causes, draft Root Cause Analysis (RCA) reports, and recommend system-level improvements.
- Work with global product and development teams to participate in iteration, release, and roadmap planning.
- Manage multiple incidents and deadlines in a fast-paced, dynamic environment with high flexibility and prioritization skills.
- Continuously improve service quality and efficiency through process optimization, coaching, and documentation.
- Support and optimize customer and business processes, integrating AI and Machine Learning solutions where applicable.
Requirements:
- Undergraduates in Computer Science or related field (preferably with relevant internship experience) can be considered
- Must have strong capabilities to identify, analyze and resolve problems logically and systematically
- Unix/Linux with shell scripting, etc
- Databases experience (Oracle, MySQL)
- Web or App related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix
- Understanding of software development methodologies and coding standards
- Experience with software application debugging and troubleshooting
- Familiar with technical support process and escalation management
- Passionate with technical support to solve complicated customer issues
- Ability to present or speak fluently to engineers, product manager and customers
- Comfortable performing shift-work (eg. 7am-4pm, 10am-7pm from Monday to Friday, Tuesday to Saturday or Sunday to Thursday) - it would be rotated after 2-3 months
- Ability to start this program in February/March 2025 for 6 months
