Remote Jobs

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Senior QA Engineer - Growth Tech

Binance

Location
Japan
Posted

Senior QA Engineer at Binance: Develop high-quality products with a user-centric approach, collaborate with global teams, and drive innovation in blockchain technology.

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Devops Engineer

360Learning

Location
Spain
Posted

DevOps Engineer at 360Learning: Design cloud infrastructure for SaaS product, collaborate with engineering squads, drive continuous improvement

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Tech Lead Manager

Kalepa

Location
Croatia
Posted
Salary Range
156k - 204k USD

Lead a team of engineers at Kalepa, combining technical expertise with leadership to optimize performance, manage operations, and drive innovation in a fast-paced environment. Enjoy competitive compensation, equity, and various benefits including global offsites and health insurance.

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Senior Frontend Engineer - KYC Tech

Binance

Location
Brunei Darussalam
Posted

Senior Frontend Engineer at Binance: lead front-end projects, develop responsive platforms, and collaborate with stakeholders

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Tech Lead Kotlin - Backend

Masabi

Location
Spain
Posted

Backend Kotlin Developer at Masabi: build fare collection platforms with diverse tech stack

Masabi logo

Tech Lead Kotlin - Backend

Masabi

Location
Romania
Posted

Backend Kotlin Developer at Masabi: build fare collection platforms with diverse tech stack

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Customer Engineer

SADA India

Location
India
Posted

Customer Engineer at SADA India - Design and deliver customized solutions for clients, collaborate with engineers and sales teams, and provide training and enablement sessions.

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Intel Specialist

Messari

Location
United States of America
Posted
Salary Range
80k - 80k USD

Analyze and report on key events in the cryptocurrency space for Messari's Intel platform. Stay informed about L1/L2 networks, smart contracts, and crypto infrastructure to provide timely insights to users.

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Sales Engineer

Broadvoice

Location
Brazil
Posted

Manage sales engineering activities for Broadvoice's Contact Center solutions, leading pre-sales efforts and contributing to the company's growth in Colombia.

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Sales Engineer

UpGuard

Location
Ireland
Posted

Join UpGuard as a Sales Engineer and support customers during trials and POCs, driving product activation and contributing to the sales process with excellent technical knowledge and customer service.

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Sales Engineer

Nozomi Networks

Location
Sweden
Posted

Sales Engineer for OT and IoT Cybersecurity at Nozomi Networks

Nozomi Networks logo

Sales Engineer

Nozomi Networks

Location
Denmark
Posted

Sales Engineer for OT and IoT Cybersecurity at Nozomi Networks

JustAnswer logo

Sales Engineer

JustAnswer

Location
United States of America
Posted

Join JustAnswer as a Sales Engineer to help clients integrate APIs and leverage AI solutions. Work remotely with a supportive team offering competitive pay, health benefits, wellness stipends, and more.

WatchGuard Technologies, Inc. logo

Sales Engineer

WatchGuard Technologies, Inc.

Location
Spain
Posted

Join us as a Sales Engineer to drive revenue growth by supporting and training channel partners on WatchGuard solutions. Collaborate with sales teams, provide technical expertise, and contribute to the success of our cybersecurity products in Southern Europe.

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Binance Accelerator Programme - Technical Support Engineer (AI/ML)

Binance

Job Location

BrazilChileColombiaCosta RicaCubaEcuadorEl SalvadorFrench GuianaGuadeloupeBelizeArgentinaPanamaParaguayPeruNicaraguaPuerto RicoSaint-BarthélemySurinameVenezuela (Bolivarian Republic)Dominican RepublicBoliviaGuatemalaMartiniqueMexicoUruguaySaint-Martin (French part)GuyanaHaitiHonduras

Job Summary

Binance Accelerator Programme is a 6-month immersive experience in the Web3 space, offering a unique opportunity to gain hands-on experience in technical operations with cutting-edge AI and Machine Learning technologies. As a Technical Support Engineer (AI/ML), you will provide technical support, collaborate with stakeholders, analyze service ticket data, and participate in iteration, release, and roadmap planning. This role is ideal for current students and recent graduates who can work 5 days per week. You will have the opportunity to shape your role around your strengths, with flexible remote work options and a competitive stipend. With Binance, you will be part of the most influential company in the blockchain industry, contributing to the crypto-currency revolution that is changing the world. Apply now to join our TechOps team and take the first step towards a rewarding career in technical operations.

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

About Binance Accelerator Program (BAP)
Binance Accelerator Program is a concise 6-months program designed to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the world' s leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. You will be hired under a junior fixed term contract.  

Who may apply 
current students and recent graduates who can work 5 days per week.

About this job
We are looking for candidate to join our TechOps team as BAP in Technical Support.
This role offers a unique opportunity to gain hands-on experience in technical operations while working with cutting-edge AI and Machine Learning technologies.

Responsibilities:

    • Provide technical support and manage urgent escalations in high-traffic production environments, ensuring smooth operations.
    • Collaborate closely with stakeholders, including customers, product managers, developers, and the management team, to resolve issues effectively.
    • Analyze service ticket data to identify root causes, draft Root Cause Analysis (RCA) reports, and recommend system-level improvements.
    • Work with global product and development teams to participate in iteration, release, and roadmap planning.
    • Manage multiple incidents and deadlines in a fast-paced, dynamic environment with high flexibility and prioritization skills.
    • Continuously improve service quality and efficiency through process optimization, coaching, and documentation.
    • Support and optimize customer and business processes, integrating AI and Machine Learning solutions where applicable.

Requirements:

    • Undergraduates in Computer Science or related field (preferably with relevant internship experience) can be considered
    • Must have strong capabilities to identify, analyze and resolve problems logically and systematically
    • Unix/Linux with shell scripting, etc
    • Databases experience (Oracle, MySQL)
    • Web or App related project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix
    • Understanding of software development methodologies and coding standards
    • Experience with software application debugging and troubleshooting
    • Familiar with technical support process and escalation management
    • Passionate with technical support to solve complicated customer issues
    • Ability to present or speak fluently to engineers, product manager and customers
    • Comfortable performing shift-work (eg. 7am-4pm, 10am-7pm from Monday to Friday, Tuesday to Saturday or Sunday to Thursday) - it would be rotated after 2-3 months
    • Ability to start this program in February/March 2025 for 6 months