Customer Care Specialist - Dutch Speaker
Finom
- Location
- Poland
- Posted
Customer Care Specialist at Finom: provide front-line support, set records for Europe's quickest customer service, and participate in various projects.
Remote Jobs
Card Operations Specialist
Binance
- Location
- Brunei Darussalam
- Posted
Card Operations Specialist at Binance: Manage fiat operations, collaborate with payment service providers, monitor transaction data, develop strategies to enhance user experience.
Customer Support Specialist - Early Morning Shift & Weekends - Remote from India
Aircall
- Location
- India
- Posted
Customer Support Specialist - Remote from India
Senior Customer Marketing Manager
Emburse
- Location
- United States of America
- Posted
- Salary Range
- 100k - 110k USD
Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.
Primary Care of the Maturing and Aged Family Practicum - Visiting Professor
Adtalem Global Education
- Location
- United States of America
- Posted
Part Time Online Visiting Professor - MSN program at Chamberlain University
Lead Customer Success Engineer
Rackspace
- Location
- India
- Posted
- Salary Range
- 150k - 250k USD
Lead technical support for large and complex customer solutions, manage customer relationships, lead teams in delivering projects, ensure high Net Promoter Scores, and maintain world-class service through proactive architecture reviews and consultancy work at Rackspace Technology.
Customer Support Advocate, Italian Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: champion customer satisfaction, solve complex issues, and thrive in a remote-first company with flexible work arrangements.
Customer Success Advisor
Xapo Bank
- Location
- Gibraltar
- Posted
Customer Success Advisor at Xapo Bank supporting HQ Support Manager with daily customer-facing banking operations, onsite visits, events, VIP visits, and facilities management.
Customer Support Advocate - English Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: champion customer satisfaction, understand customer needs, and deliver exceptional service in a remote-first work environment.
Customer Success Manager AMERICAS
Remofirst
- Location
- Mexico
- Posted
Customer Success Manager at RemoFirst: Onboard customers, manage accounts, and provide support for global employment journey.
Customer Marketing, Manager -EMEA
Coursera
- Location
- United Kingdom
- Posted
Customer Marketing Manager for EMEA region with experience in demand generation, customer advocacy, and data-driven decision-making.
Customer Success Manager - SMB
Cobalt
- Location
- United States of America
- Posted
Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.
Customer Service Project Manager
Binance
- Location
- Brunei Darussalam
- Posted
Customer Service Project Manager at Binance: Manage cross-border projects, drive process improvements, and enhance customer satisfaction in a leading blockchain ecosystem.
Scale Customer Success Manager
Coefficient
- Location
- United States of America
- Posted
- Salary Range
- 85k - 125k USD
Join Coefficient as a Customer Success Manager to drive product adoption and deliver exceptional value, ensuring strong retention and expansion KPIs while collaborating with cross-functional teams.
Customer Service Representative (Japanese Speaking)
Binance
- Location
- Brunei Darussalam
- Posted
Japanese-speaking Customer Service Representative needed for Binance's 24/7 customer support team with competitive salary and remote work options.
Customer Success Engineer – Spain
Quantum Metric
- Location
- Spain
- Posted
Support clients in implementing digital strategies using Quantum Metric's platform, develop custom solutions with JavaScript, and ensure client success through technical expertise and strong communication skills.
Training Manager - Customer Support
SQUIRE
- Location
- United States of America
- Posted
Training Manager, Customer Support at SQUIRE: Develops and delivers comprehensive onboarding programs, creates engaging training content, and analyzes performance data to improve customer support team's effectiveness.
VP - Customer Strategy & Operations
Restaurant365
- Location
- United States of America
- Posted
Vice President of Customer Strategy and Operations role at Restaurant365, driving business growth through operational rigor and rhythm.
Customer Service Representative (French)
Binance
- Location
- Croatia
- Posted
Customer Service Representative - French-speaking - Lisbon, Portugal
Customer Support Advocate - German Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, solve complex issues, and drive positive customer experiences in a remote-first company with flexible work options.
Customer Care Specialist - Dutch Speaker
Finom
Job Location
Job Summary
Finom is a European tech startup revolutionizing the financial landscape for entrepreneurs worldwide. As a Customer Care Specialist, you will provide front-line support to customers using Finom's all-in-one financial B2B solution. You will work with a dynamic team, set records for Europe's quickest customer service, and participate in various projects. With a competitive starting package, flexible remote work options, and opportunities for continuous development, Finom offers a unique opportunity to make a genuine impact on the product and grow with the company. Our mission is to empower entrepreneurs and business leaders, providing clear manageable control over their finances. We value diversity and invite applications from all walks of life. Join our upward trajectory and embark on an exciting journey with us.
About Finom
Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up by 2025, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France.
At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
The Customer Care team is at the core of our business, we are the face of our company, and we provide front-line support to our customers. We value our Customer Care team, and that's why we have such a competitive starting package.
Our customers are entrepreneurs, company owners, and company operators. They use Finom to have clear manageable control over their finances.
At Finom, we’re not just about numbers; we're about making every entrepreneur and business leader feel valued and understood. And that begins with YOU. Elevate Your Journey in Fintech with Finom's Elite Customer Care Crew!
What You Will Be Doing
- Set records with Europe’s quickest customer service via phone, email, and social media;
- Sync with our dynamic squads to ensure every query gets a swift, seamless solution;
- Ensuring individual KPI’s and overall Service Levels are consistently achieved;
- Embrace and excel in the vibrant, ever-changing fintech landscape;
- Participating in various projects when required;
- Uphold our legacy of exceptional customer contentment.
Who You Are
- Fluent in English and Dutch: written and verbal communication at advanced level
- A proactive go-getter who takes charge;
- Quick on your feet, ready to learn and adapt;
- Sporting a vibrant smile and radiant energy every day;
- People like to spend time with you.
Nice to have
- You have worked in Customer Care for at least 1 year - Online, on the phone or face-to-face. If you have not worked in customer care, but would really like to - let us know!
Hiring process for this role:
Recruiter Interview - 30 min
Assessment - 3 business days
Final Interview - 1 hour
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us, working from our elegant offices in Paphos (Cyprus) and Amsterdam (the Netherlands), with upcoming hubs in Poland and Spain. Enjoy the flexibility of traveling and working in a remote/hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
