Customer Care Specialist - Dutch Speaker
Finom
- Location
- Poland
- Posted
Customer Care Specialist at Finom: provide front-line support, set records for Europe's quickest customer service, and participate in various projects.
Remote Jobs
Sr. Customer Success Manager
Zapier
- Location
- British Virgin Islands
- Posted
- Salary Range
- 155k - 233k USD
Join Zapier's Customer Success team as a Sr. CSM and deliver exceptional 1:1 support to upmarket customers.
Finance Manager - Customer Solutions
Clari
- Location
- United States of America
- Posted
Lead FP&A activities for customer solutions team at Clari, partner with leadership teams on financial planning, and champion improved reporting and analytics.
Digital Customer Success Manager
360Learning
- Location
- Spain
- Posted
Digital Customer Success Manager - Remote Spain
Customer Service Representative (Ukrainian & English)
Binance
- Location
- Estonia
- Posted
Customer Support Representative (Ukrainian & English) at Binance: Provide top-quality assistance via live chat and ticketing systems in a fast-paced environment with autonomy.
Japanese Video Quality Specialist in Japan
Welocalize
- Location
- Japan
- Posted
Video Quality Specialist - Remote in Japan - Troubleshoot video content for consumer tech company
Senior Customer Success Engineer
Vercel
- Location
- Germany
- Posted
Resolve customer issues, improve internal tools, and enhance the customer experience at Vercel. Requires frontend development background and excellent communication skills.
Customer Success Manager, Onboarding
OpenPhone
- Location
- Canada
- Posted
- Salary Range
- 78k - 100k USD
Customer Success Manager, Onboarding - Modern business phone system
Customer Success Operations Manager
Retraced
- Location
- Germany
- Posted
Customer Success Operations Manager - Remote
Senior Customer Experience Marketing Manager
Contentsquare
- Location
- France
- Posted
Senior Customer Experience Marketing Manager at Contentsquare: drive customer engagement, advocacy, and loyalty through tailored events and campaigns.
Product Manager - Customer Studio
Hightouch
- Location
- British Virgin Islands
- Posted
Lead product development for Hightouch's CDP platform, focusing on marketer tools like audience segmentation and journey orchestration. Drive innovation and customer success with a high-impact team.
Chief of Staff - Customer Experience
Nextech
- Location
- United States of America
- Posted
Lead Nextech's Customer Experience strategy by collaborating with senior leadership, managing cross-functional projects, and driving operational excellence. Oversee strategic planning and stakeholder alignment to deliver maximum value to customers while enjoying competitive pay, comprehensive benefits, and a supportive work environment.
Senior Customer Success Manager
Restaurant365
- Location
- United States of America
- Posted
- Salary Range
- 75k - 80k USD
Lead customer success at Restaurant365 by managing relationships, ensuring product adoption, and driving customer satisfaction. Collaborate with cross-functional teams and provide strategic guidance to achieve customer goals.
Senior Customer Success Manager
Monarch Money
- Location
- United States of America
- Posted
- Salary Range
- 100k - 115k USD
Join Monarch as a customer support specialist and help users take control of their finances with our financial management platform.
Senior Customer Success Manager
Vercel
- Location
- United States of America
- Posted
Customer Success Manager for Enterprise customers at Vercel, driving business value through innovation and capabilities.
Senior Customer Success Manager
OfferFit
- Location
- Canada
- Posted
- Salary Range
- 40k - 233k USD
Senior Customer Success Manager at OfferFit: drive customer success with AI decisioning engine, build meaningful relationships, and contribute to product development.
Senior Product Manager, Customer Service
Binance
- Location
- Brunei Darussalam
- Posted
Senior Product Manager for Customer Service at Binance, leading product roadmap and large-scale projects, leveraging technical expertise and data-driven decision-making.
Customer Support Advocate, Spanish Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: champion customer satisfaction, prioritize needs, and drive positive outcomes in a remote-first company with competitive compensation and benefits.
Customer Service Representative - (Polish)
Binance
- Location
- Croatia
- Posted
Customer Support Representative at Binance, handling customer queries & complaints via ticketing systems & live chat.
Customer Service Representative (Arabic & English)
Binance
- Location
- Egypt
- Posted
Customer Support Representative with Arabic & English language skills needed for a leading global blockchain ecosystem
Customer Care Specialist - Dutch Speaker
Finom
Job Location
Job Summary
Finom is a European tech startup revolutionizing the financial landscape for entrepreneurs worldwide. As a Customer Care Specialist, you will provide front-line support to customers using Finom's all-in-one financial B2B solution. You will work with a dynamic team, set records for Europe's quickest customer service, and participate in various projects. With a competitive starting package, flexible remote work options, and opportunities for continuous development, Finom offers a unique opportunity to make a genuine impact on the product and grow with the company. Our mission is to empower entrepreneurs and business leaders, providing clear manageable control over their finances. We value diversity and invite applications from all walks of life. Join our upward trajectory and embark on an exciting journey with us.
About Finom
Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up by 2025, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France.
At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
The Customer Care team is at the core of our business, we are the face of our company, and we provide front-line support to our customers. We value our Customer Care team, and that's why we have such a competitive starting package.
Our customers are entrepreneurs, company owners, and company operators. They use Finom to have clear manageable control over their finances.
At Finom, we’re not just about numbers; we're about making every entrepreneur and business leader feel valued and understood. And that begins with YOU. Elevate Your Journey in Fintech with Finom's Elite Customer Care Crew!
What You Will Be Doing
- Set records with Europe’s quickest customer service via phone, email, and social media;
- Sync with our dynamic squads to ensure every query gets a swift, seamless solution;
- Ensuring individual KPI’s and overall Service Levels are consistently achieved;
- Embrace and excel in the vibrant, ever-changing fintech landscape;
- Participating in various projects when required;
- Uphold our legacy of exceptional customer contentment.
Who You Are
- Fluent in English and Dutch: written and verbal communication at advanced level
- A proactive go-getter who takes charge;
- Quick on your feet, ready to learn and adapt;
- Sporting a vibrant smile and radiant energy every day;
- People like to spend time with you.
Nice to have
- You have worked in Customer Care for at least 1 year - Online, on the phone or face-to-face. If you have not worked in customer care, but would really like to - let us know!
Hiring process for this role:
Recruiter Interview - 30 min
Assessment - 3 business days
Final Interview - 1 hour
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us, working from our elegant offices in Paphos (Cyprus) and Amsterdam (the Netherlands), with upcoming hubs in Poland and Spain. Enjoy the flexibility of traveling and working in a remote/hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
