Remote Jobs

G-P logo

Customer Marketing Manager

G-P

Location
United States of America
Posted
Salary Range
78k - 96k USD

Customer Marketing Manager at G-P: Develop and execute customer engagement programs, build and manage initiatives like Customer Advisory Board, and shape customer communications and content strategy.

InvGate logo

Marketing Outreach Specialist

InvGate

Location
Argentina
Posted

Expand InvGate's brand reach by engaging in affiliate programs, collaborating with publishers, and reaching out to journalists. Utilize media relations and SEO strategies to drive business growth.

Product Marketing Associate

Coursera

Location
India
Posted

Execute marketing strategies for Coursera's India Degrees, optimize consumer journeys, develop content, collaborate across teams, monitor campaign performance, and conduct market research to enhance engagement and conversions.

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Product Marketing Associate

Broadvoice

Location
Portugal
Posted

Join Broadvoice as Product Marketing Associate, supporting product marketing efforts with market research, sales tools management, and performance dashboards. Collaborate with cross-functional teams for impactful results.

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Director - Marketing Analytics

hims & hers

Location
United States of America
Posted
Salary Range
200k - 230k USD

Lead marketing analytics team, drive insights and budget recommendations, and implement frameworks in a dynamic media landscape.

Smartcar logo

Senior Director of Customer Success

Smartcar

Location
United States of America
Posted
Salary Range
160k - 270k USD

Lead Customer Success at Smartcar, driving customer retention and growth by managing Account Management and Solutions Architecture teams. Utilize customer success metrics to inform decisions and foster a culture of excellence.

Upwork logo

Sr Manager - Product Design

Upwork

Location
United States of America
Posted

Senior Manager, Product Design at Upwork: Collaborate with cross-functional teams to develop user experiences for freelancers and clients.

Swapcard logo

Campaign Marketing Specialist

Swapcard

Location
Canada
Posted

Campaign Marketing Specialist at Swapcard: Develop content for AI-powered event platform campaigns, support ideation and implementation of multi-touch campaigns, and collaborate with marketing team members.

COMPLY logo

Customer Support Representative - West Coast Hours

COMPLY

Location
United States of America
Posted
Salary Range
45k - 50k USD

Customer Support Representative at COMPLY: Provide exceptional customer support services, collaborate with teams, and advance your career in a high-growth startup.

Twilio logo

Security Customer Trust Analyst, Information Security

Twilio

Location
Ireland
Posted

Remote Security Customer Trust Analyst role at Twilio, supporting largest customers with security awareness and education, collaborating with internal stakeholders and contributing to process enhancements.

Twilio logo

Security Customer Trust Analyst, Information Security

Twilio

Location
United Kingdom
Posted

Security Customer Trust Analyst at Twilio: Support largest customers' security awareness & education, collaborate with internal teams, identify risks, and maintain questionnaire responses.

Trafilea logo

Creative Strategy Sr Manager

Trafilea

Location
Argentina
Posted

Creative Strategy Sr Manager at Trafilea: Lead integrated brand campaigns, develop impactful concepts, mentor creative team, and drive business growth in a dynamic remote work environment.

Brand Marketing Associate

Coursera

Location
India
Posted

Drive Coursera's brand visibility through innovative off-platform marketing strategies, create engaging content, and collaborate with cross-functional teams to enhance engagement in the education technology sector.

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B2B Marketing Specialist, Sparkrock

Sparkrock

Location
India
Posted

Full-Funnel B2B Marketing Specialist at Sparkrock: Develop and execute marketing initiatives across Education, Nonprofits, and Public-Sector/Government Organizations.

Podium logo

AU Customer Success Specialist (Philippines)

Podium

Location
Philippines
Posted
Salary Range
2k - 2k USD

Customer Success Specialist at Podium, driving customer success and growth for small businesses with AI-powered lead conversion platform.

Anaplan logo

Principal Customer Success Business Partner

Anaplan

Location
Sweden
Posted

Anaplan CSBP drives customer success, expansion & optimisation for Nordic customers, leveraging expertise in business processes, planning & forecasting.

G-P logo

Customer Marketing Manager

G-P

Salary Range

78k - 96k USD / YEAR

Job Summary

G-P is seeking a Customer Marketing Manager to execute programs that drive customer engagement, retention, and expansion. The role involves building and executing customer-facing campaigns, communications, and content that support customer success at every stage of the journey. The ideal candidate will have 3+ years of experience in customer marketing, lifecycle marketing, or customer engagement in a SaaS or technology company. They should possess strong writing and content creation abilities, experience with customer communications and engagement campaigns, and familiarity with marketing automation tools. The Customer Marketing Manager will work closely with cross-functional teams to create meaningful touchpoints that drive retention, advocacy readiness, and account growth. This role is perfect for a customer-centric marketer who thrives in developing scalable campaigns and content that enhance the customer experience.

About Us

Our leading SaaS-based Global Growth Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About the role

G-P is looking for a strategic and hands-on Customer Marketing Manager to execute programs that drive customer engagement, retention, and expansion. Reporting to the Director of Customer Marketing, this role will focus on building and executing customer-facing campaigns, communications, and content that support customer success at every stage of the journey.

This role is key to ensuring customers feel connected to G-P, see continued value in our solutions, and have access to the right resources at the right time. As a key member of the Customer Marketing team, you will work closely with Customer Success, Product Marketing, and Content teams to create meaningful touchpoints that drive retention, advocacy readiness, and account growth.

What you'll do

This role is perfect for a customer-centric marketer who thrives in developing scalable campaigns and content that enhance the customer experience. In this role, you will:

  • Support Customer Engagement Programs: Build and manage initiatives like Customer Advisory Board, customer roundtables, and customer-exclusive events to strengthen relationships and drive deeper product usage.
  • Gather and Leverage Customer Insights: Partner with the Customer Advocacy Manager to identify engaged customers, gather qualitative feedback, and surface success stories that inform marketing strategies.
  • Enhance Self-Service and Educational Resources: Partner with Content, Product, and Customer Success teams to ensure customers have access to the right guides, videos, and knowledge base materials.
  • Shape Customer Communications and Content Strategy: Partner with Lifecycle on customer-facing newsletters, product updates, and educational resources to ensure customers stay informed and engaged. 
  • Influence Lifecycle Marketing Campaigns: Collaborate cross-functionally with Lifecycle, Customer Success, and Demand Gen teams to design and implement campaigns that drive onboarding, adoption, retention, and expansion.
  • Measure and Report Impact: Track engagement and retention metrics, ensuring customer marketing initiatives align with business objectives and deliver measurable value.

What we're looking for

  • Experience: 3+ years in customer marketing, lifecycle marketing, or customer engagement in a SaaS or technology company.
  • Skills: Strong writing and content creation abilities, experience with customer communications and engagement campaigns, and familiarity with marketing automation tools (e.g., Marketo, HubSpot).
  • Collaboration: Ability to work cross-functionally with Marketing, Customer Success, and Product teams to drive alignment and execution.
  • Communication: Excellent written and verbal communication skills, with a deep understanding of how to craft messages that resonate with customers.
  • Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.

The annual gross base salary range for this position is $77,600 - $96,000 plus variable compensation.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

 

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at [email protected].