Remote Jobs

G-P logo

Customer Marketing Manager

G-P

Location
United States of America
Posted
Salary Range
78k - 96k USD

Customer Marketing Manager at G-P: Develop and execute customer engagement programs, build and manage initiatives like Customer Advisory Board, and shape customer communications and content strategy.

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Customer Service Agent - Merchant Team

Binance

Location
Brunei Darussalam
Posted

Customer Service Agent at Binance - handle inbound inquiries, provide accurate info, and escalate issues to team leaders & departments.

Finom logo

Customer Care Specialist - German Speaker

Finom

Location
Poland
Posted

Customer Care Specialist - German Speaker at Finom: provide front-line support to customers using Finom's financial B2B solution, work remotely in Europe

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Marketing Associate (Entry Level)

Databento

Location
United States of America
Posted

Marketing professional for next-gen market data provider Databento, driving growth and ROI through digital media and marketing efforts.

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Partner Marketing Director

Canonical

Location
Brazil
Posted

Partner Marketing Director at Canonical: drive pipeline growth & revenue outcomes through key partners

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Senior Web Designer - Customer Education

Webflow

Location
United States of America
Posted

Senior Web Designer at Webflow: Design intuitive user experiences for Customer Education, develop visual assets & design system, collaborate with education platforms team.

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Senior Customer Success Engineer, EMEA

Vercel

Location
Cameroon
Posted

Senior Customer Success Engineer at Vercel: resolve customer concerns, create internal tooling, and engineer solutions for personalized web experiences.

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Product Marketing Director

SFOX

Location
United States of America
Posted
Salary Range
75 - 100 USD

Product Marketing Director for sFOX services in B2B fintech or crypto, driving acquisition, engagement & retention with go-to-market strategy, affiliate marketing & content creation.

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Director - Product Marketing

Mattermost

Location
United States of America
Posted
Salary Range
180k - 220k USD

Drive go-to-market strategy for Mattermost's platform and solutions, leveraging public sector expertise and exceptional storytelling skills.

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Sr. Manager - Social Media

hims & hers

Location
United States of America
Posted
Salary Range
110k - 135k USD

Senior Social Media Manager for Hers, managing content planning, creation, curation, and fan communication across multiple platforms.

InDebted logo

Customer and Client Support Lead - Canada

InDebted

Location
Canada
Posted

Customer and Client Support Lead - Manage high communication volumes, ensure SLAs, drive collections performance, and collaborate with leadership in Canada.

Finom logo

Customer Care Specialist - Spanish Speaker

Finom

Location
Poland
Posted

Customer Care Specialist at Finom - provide front-line support to customers using an all-in-one financial B2B solution, work remotely in Europe, and enjoy flexible benefits.

ABOUT YOU SE & Co. KG logo

BI QA Engineer - Customer & Shop Intelligence

ABOUT YOU SE & Co. KG

Location
Croatia
Posted

Ensure high-quality standards for recommendation engines and search features by developing and executing test plans, automating data quality checks, and contributing to best practices within the BIAPP team.

Finom logo

Customer Care Specialist - Dutch Speaker

Finom

Location
Poland
Posted

Customer Care Specialist at Finom: provide front-line support, set records for Europe's quickest customer service, and participate in various projects.

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2025 Summer Intern - Customer Success

Workiva

Location
United States of America
Posted
Salary Range
44k - 44k USD

Support the Customer Success team in creating and implementing customer documents, collaborating with cross-functional teams, applying XBRL tagging, ensuring accuracy, and providing exceptional customer service.

G-P logo

Customer Marketing Manager

G-P

Salary Range

78k - 96k USD / YEAR

Job Summary

G-P is seeking a Customer Marketing Manager to execute programs that drive customer engagement, retention, and expansion. The role involves building and executing customer-facing campaigns, communications, and content that support customer success at every stage of the journey. The ideal candidate will have 3+ years of experience in customer marketing, lifecycle marketing, or customer engagement in a SaaS or technology company. They should possess strong writing and content creation abilities, experience with customer communications and engagement campaigns, and familiarity with marketing automation tools. The Customer Marketing Manager will work closely with cross-functional teams to create meaningful touchpoints that drive retention, advocacy readiness, and account growth. This role is perfect for a customer-centric marketer who thrives in developing scalable campaigns and content that enhance the customer experience.

About Us

Our leading SaaS-based Global Growth Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About the role

G-P is looking for a strategic and hands-on Customer Marketing Manager to execute programs that drive customer engagement, retention, and expansion. Reporting to the Director of Customer Marketing, this role will focus on building and executing customer-facing campaigns, communications, and content that support customer success at every stage of the journey.

This role is key to ensuring customers feel connected to G-P, see continued value in our solutions, and have access to the right resources at the right time. As a key member of the Customer Marketing team, you will work closely with Customer Success, Product Marketing, and Content teams to create meaningful touchpoints that drive retention, advocacy readiness, and account growth.

What you'll do

This role is perfect for a customer-centric marketer who thrives in developing scalable campaigns and content that enhance the customer experience. In this role, you will:

  • Support Customer Engagement Programs: Build and manage initiatives like Customer Advisory Board, customer roundtables, and customer-exclusive events to strengthen relationships and drive deeper product usage.
  • Gather and Leverage Customer Insights: Partner with the Customer Advocacy Manager to identify engaged customers, gather qualitative feedback, and surface success stories that inform marketing strategies.
  • Enhance Self-Service and Educational Resources: Partner with Content, Product, and Customer Success teams to ensure customers have access to the right guides, videos, and knowledge base materials.
  • Shape Customer Communications and Content Strategy: Partner with Lifecycle on customer-facing newsletters, product updates, and educational resources to ensure customers stay informed and engaged. 
  • Influence Lifecycle Marketing Campaigns: Collaborate cross-functionally with Lifecycle, Customer Success, and Demand Gen teams to design and implement campaigns that drive onboarding, adoption, retention, and expansion.
  • Measure and Report Impact: Track engagement and retention metrics, ensuring customer marketing initiatives align with business objectives and deliver measurable value.

What we're looking for

  • Experience: 3+ years in customer marketing, lifecycle marketing, or customer engagement in a SaaS or technology company.
  • Skills: Strong writing and content creation abilities, experience with customer communications and engagement campaigns, and familiarity with marketing automation tools (e.g., Marketo, HubSpot).
  • Collaboration: Ability to work cross-functionally with Marketing, Customer Success, and Product teams to drive alignment and execution.
  • Communication: Excellent written and verbal communication skills, with a deep understanding of how to craft messages that resonate with customers.
  • Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.

The annual gross base salary range for this position is $77,600 - $96,000 plus variable compensation.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

 

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at [email protected].