Remote Jobs

G-P logo

Customer Marketing Manager

G-P

Location
United States of America
Posted
Salary Range
78k - 96k USD

Customer Marketing Manager at G-P: Develop and execute customer engagement programs, build and manage initiatives like Customer Advisory Board, and shape customer communications and content strategy.

Testlio logo

Sr. Testing Manager

Testlio

Location
Brazil
Posted

Lead testing delivery for clients across various industries, manage test scope planning, and ensure quality testing execution with Testlio.

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Senior Business Partner – Customer Success (Public Sector)

Anaplan

Location
United States of America
Posted
Salary Range
147k - 198k USD

Senior Business Partner – Customer Success (Public Sector) at Anaplan: drive customer success, growth & implementation of leading scenario planning & analysis platform.

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Marketing Consultant

CareMessage

Location
United States of America
Posted

Marketing Consultant for patient engagement platform

Zepz logo

Customer Care Executive (Cebu, Philippines)

Zepz

Location
Philippines
Posted

Customer Care Executive at Zepz Group in Cebu, Philippines - manage customer queries, screen identification, review transactions, and advise customers on products.

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Sr. Project Manager

hims & hers

Location
United States of America
Posted
Salary Range
110k - 125k USD

Manage projects in Care Operations, leading cross-functional teams and ensuring timely delivery of projects that meet stakeholder needs.

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
Uruguay
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with teams, document interactions, identify process improvements, maintain quality standards, and ensure compliance with guidelines. Join a company that values diversity and offers flexible work environments and social initiatives.

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
United Kingdom
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with internal teams to ensure seamless experiences, and maintain accurate documentation while adhering to compliance guidelines.

Axios logo

Associate Director - Events Marketing

Axios

Location
United States of America
Posted

Marketing Director at Axios Events drives attendance and brand awareness through data-driven campaigns

TTEC Digital logo

Marketing Communications Specialist

TTEC Digital

Location
Belgium
Posted

Marketing Communications Specialist for TTEC Digital in Brussels, coordinating omnichannel campaigns and ensuring customer journeys.

Kraken logo

Sr. Product Manager - Vault2

Kraken

Location
Canada
Posted

Product Manager for crypto custody and wallet management at Kraken, with 7+ years of experience in product management and cross-functional collaboration.

Ethena Labs logo

Head of Marketing

Ethena Labs

Location
Anywhere in the world
Posted

Crypto-based synthetic dollar protocol | Head of Marketing at Ethena Labs

Adaptavist logo

Product Marketing Team Lead

Adaptavist

Location
United Kingdom
Posted

ScriptRunner Product Marketing Team Lead: drive commercial success & team leadership through strategic initiatives

Myriad360 logo

Director - Marketing Communications

Myriad360

Location
United States of America
Posted
Salary Range
150k - 150k USD

Marketing Communications Director job description: Develop marketing strategies, create engaging content, and drive brand awareness

brightwheel logo

Marketing Operations Associate

brightwheel

Location
United States of America
Posted
Salary Range
62k - 95k USD

Marketing Operations Associate at Brightwheel: Manage marketing systems, standardize processes, and support data-driven decisions.

G-P logo

Customer Marketing Manager

G-P

Salary Range

78k - 96k USD / YEAR

Job Summary

G-P is seeking a Customer Marketing Manager to execute programs that drive customer engagement, retention, and expansion. The role involves building and executing customer-facing campaigns, communications, and content that support customer success at every stage of the journey. The ideal candidate will have 3+ years of experience in customer marketing, lifecycle marketing, or customer engagement in a SaaS or technology company. They should possess strong writing and content creation abilities, experience with customer communications and engagement campaigns, and familiarity with marketing automation tools. The Customer Marketing Manager will work closely with cross-functional teams to create meaningful touchpoints that drive retention, advocacy readiness, and account growth. This role is perfect for a customer-centric marketer who thrives in developing scalable campaigns and content that enhance the customer experience.

About Us

Our leading SaaS-based Global Growth Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About the role

G-P is looking for a strategic and hands-on Customer Marketing Manager to execute programs that drive customer engagement, retention, and expansion. Reporting to the Director of Customer Marketing, this role will focus on building and executing customer-facing campaigns, communications, and content that support customer success at every stage of the journey.

This role is key to ensuring customers feel connected to G-P, see continued value in our solutions, and have access to the right resources at the right time. As a key member of the Customer Marketing team, you will work closely with Customer Success, Product Marketing, and Content teams to create meaningful touchpoints that drive retention, advocacy readiness, and account growth.

What you'll do

This role is perfect for a customer-centric marketer who thrives in developing scalable campaigns and content that enhance the customer experience. In this role, you will:

  • Support Customer Engagement Programs: Build and manage initiatives like Customer Advisory Board, customer roundtables, and customer-exclusive events to strengthen relationships and drive deeper product usage.
  • Gather and Leverage Customer Insights: Partner with the Customer Advocacy Manager to identify engaged customers, gather qualitative feedback, and surface success stories that inform marketing strategies.
  • Enhance Self-Service and Educational Resources: Partner with Content, Product, and Customer Success teams to ensure customers have access to the right guides, videos, and knowledge base materials.
  • Shape Customer Communications and Content Strategy: Partner with Lifecycle on customer-facing newsletters, product updates, and educational resources to ensure customers stay informed and engaged. 
  • Influence Lifecycle Marketing Campaigns: Collaborate cross-functionally with Lifecycle, Customer Success, and Demand Gen teams to design and implement campaigns that drive onboarding, adoption, retention, and expansion.
  • Measure and Report Impact: Track engagement and retention metrics, ensuring customer marketing initiatives align with business objectives and deliver measurable value.

What we're looking for

  • Experience: 3+ years in customer marketing, lifecycle marketing, or customer engagement in a SaaS or technology company.
  • Skills: Strong writing and content creation abilities, experience with customer communications and engagement campaigns, and familiarity with marketing automation tools (e.g., Marketo, HubSpot).
  • Collaboration: Ability to work cross-functionally with Marketing, Customer Success, and Product teams to drive alignment and execution.
  • Communication: Excellent written and verbal communication skills, with a deep understanding of how to craft messages that resonate with customers.
  • Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.

The annual gross base salary range for this position is $77,600 - $96,000 plus variable compensation.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

 

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at [email protected].