Remote Jobs

Binance logo

Risk Operation Specialist (SQL)

Binance

Location
Taiwan, Republic of China
Posted

Risk Operation Specialist (SQL) for Binance's platform and users, investigating fraudulent account activity and making decisions on account legitimacy and risk.

Appen logo

Associate AI Project Specialist

Appen

Location
India
Posted

Manage AI and LLM projects using Appen's tools, communicate with global participants, ensure quality, and handle project administration remotely from India.

Automattic logo

Sales Operations Specialist - Newspack

Automattic

Location
Brazil
Posted
Salary Range
90k - 130k USD

Sales operations specialist for Newspack, supporting account executives and shaping sales strategy for independent news organizations.

Rackspace logo

Sr AWS Sales Engineer

Rackspace

Location
United States of America
Posted
Salary Range
148k - 261k USD

AWS Sales Engineer - drive cloud adoption in California state government, apply technical solutions & excel in fast-paced environment

Constructor logo

Video Specialist: Marketing (Remote)

Constructor

Location
Anywhere in the world
Posted

Video Specialist at Constructor: Create high-quality video content for ecommerce marketing channels

Taskrabbit logo

Senior Marketing Specialist, CRM

Taskrabbit

Location
United States of America
Posted
Salary Range
80k - 111k USD

CRM Senior Specialist at Taskrabbit: build and deliver campaigns that empower users, champion CRM to product teams, and leverage data insights for growth and retention.

Taskrabbit logo

Senior Marketing Specialist, CRM

Taskrabbit

Location
United States of America
Posted
Salary Range
80k - 111k USD

CRM Senior Specialist at Taskrabbit: Partner with marketing team to deliver campaigns empowering users across email, push, and in-app channels.

ClassDojo logo

CX Support Specialist (Families)

ClassDojo

Location
Honduras
Posted

CX Support Specialist (Families) at ClassDojo - Provide advanced support to tutors and families, optimize AI Bot performance, and manage daily operations.

Teikametrics logo

Ad Ops Account Specialist

Teikametrics

Location
India
Posted

Optimize advertiser accounts on Amazon & Walmart platforms for top-notch support & meeting advertising goals

Ottimate logo

Onboarding Specialist - Mid Market

Ottimate

Location
United States of America
Posted

Onboarding Specialist: Lead client onboarding, configure solutions, provide expert guidance, and deliver high-quality customer service.

AlphaSense logo

Product Specialist, Financial Services

AlphaSense

Location
Singapore
Posted

Product Specialist role at AlphaSense driving adoption and product development in Financial Services, with focus on customer support and content generation.

AlphaSense logo

Product Specialist, Financial Services

AlphaSense

Location
United States of America
Posted
Salary Range
70k - 90k USD

Product Specialist role driving platform adoption and delivering value to clients in the financial services industry.

Twilio logo

Onboarding Operations Specialist 1

Twilio

Location
India
Posted

Onboarding Operations Specialist (L1) at Twilio - provide customer support, resolve product issues, and learn new processes.

Twilio logo

Onboarding Operations Specialist 1

Twilio

Location
Colombia
Posted

Join Twilio's Onboarding and Compliance team as an Onboarding Operations Specialist (L1) and support Toll-Free Verification onboarding while ensuring regulatory compliance.

Horizons logo

Talent Acquisition Specialist (EMEA)

Horizons

Location
Cameroon
Posted

Talent Acquisition Specialist (EMEA) job description: lead recruitment efforts across global markets, design talent acquisition strategies, and foster relationships with hiring managers.

Flex Living logo

Customer Relations Specialist

Flex Living

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.


About The Role:

The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.



Key Responsibilities

  1. Customer Support and Communication
    • Respond promptly to customer inquiries via email, phone, and chat.
    • Provide accurate and complete information about our services, policies, and properties.
    • Handle and resolve customer complaints with professionalism and efficiency.
  2. Relationship Building
    • Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
    • Proactively follow up with clients to ensure satisfaction and address any concerns.
    • Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
  3. Issue Resolution
    • Identify and resolve customer issues related to bookings, payments, or property concerns.
    • Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
  4. Feedback and Improvement
    • Collect and analyze customer feedback to improve service quality.
    • Provide suggestions and insights to management for enhancing the customer experience.
  5. Administrative Tasks
    • Maintain accurate records of customer interactions in the CRM system.
    • Prepare and update reports on customer service metrics.

Skills & Qualifications

  • Proven experience in customer service, client relations, or a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive and empathetic attitude, with a passion for helping others.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Training and support to help you excel in your role.
  • A collaborative, inclusive work environment.