Remote Jobs

CoinsPaid logo

Senior HR Ops Specialist

CoinsPaid

Location
Croatia
Posted

Join CoinsPaid as Senior HR Ops Specialist & optimize HR processes for compliance & efficiency across multiple legal entities.

StackAdapt logo

Jr. Service Desk Specialist

StackAdapt

Location
Canada
Posted

Support StackAdapt's IT infrastructure by providing technical assistance, managing employee onboarding/offboarding, and administering SaaS applications in a mixed Mac and Windows environment. Contribute to improving operational efficiency and ensuring quality service delivery.

Twilio logo

Onboarding Operations Specialist L1

Twilio

Location
Colombia
Posted

Join Twilio's Onboarding and Compliance team as an Operations Specialist, working remotely from Colombia, and collaborating with global teams to deliver exceptional customer experiences.

Newsela logo

Demand Generation Marketing Specialist

Newsela

Location
United States of America
Posted

Demand Generation Specialist at Newsela: Execute national demand programs, measure performance, and drive lead generation for a SaaS company.

Welearn logo

Webinar Specialist (French Speaking)

Welearn

Location
Morocco
Posted

Webinar Specialist (French Speaking) - Develop guidelines, select technology, create schedules & collaborate with creators

Welearn logo

Webinar Specialist (French Speaking)

Welearn

Location
Tunisia
Posted

Webinar Specialist - Develop and implement webinars, partner with influencers, and support business operations.

ZOE logo

Food Supply Chain Specialist

ZOE

Location
United Kingdom
Posted

Supply Chain Specialist at ZOE: Develop efficient supply chains for new products, optimize stock management, and drive procurement efficiency.

Binance logo

Loan Product Manager/ Specialist

Binance

Location
Brunei Darussalam
Posted

Loan Product Manager/ Specialist: drive business growth & develop innovative loan models

Ajax Systems logo

Inside Sales Specialist Benelux

Ajax Systems

Location
Belgium
Posted

Inside Sales Specialist in Benelux region, managing CRM leads and building customer relationships with Ajax Systems

Grow Therapy logo

Client Billing Support Specialist

Grow Therapy

Location
United States of America
Posted
Salary Range
47k - 52k USD

Provide billing support and customer service to clients and therapists at Grow Therapy, ensuring their needs are met through effective troubleshooting and advocacy.

JumpCloud logo

Senior Learning Specialist - India

JumpCloud

Location
India
Posted

Senior Learning Specialist at JumpCloud: Design content, facilitate virtual sessions, and support professional growth programs in a remote-first environment.

CoinsPaid logo

1st line Support Specialist

CoinsPaid

Location
Croatia
Posted

1st line Support Specialist at CoinsPaid, working with clients on technical issues, product demos, and more in a remote-first company with a focus on crypto and fintech.

Binance logo

Compliance Systems & Control Specialist

Binance

Location
Brunei Darussalam
Posted

Compliance Manager - Develop & maintain compliance systems, manage team, identify risks & drive product vision for Binance's cryptocurrency business.

Binance logo

Compliance Systems & Control Specialist

Binance

Location
Brunei Darussalam
Posted

Compliance Manager for Compliance Solutions at Binance, driving product vision and managing a team to ensure efficient compliance system and control design.

Welocalize logo

Data Annotation Specialist - Kurdish

Welocalize

Location
Turkey
Posted

Data Annotation Specialist - Kurdish language - Learn AI processes & gain experience with Welocalize's team

Uberall logo

Project Specialist (Data Operations)

Uberall

Location
Philippines
Posted

Join Uberall as a Project Specialist (Data Operations) and contribute to their location marketing platform. Collaborate with internal teams, manage large data sets, and ensure accuracy and integrity of the platform.

Uberall logo

Project Specialist (Data Operations)

Uberall

Location
Philippines
Posted

Join Uberall as a Project Specialist (Data Operations) and contribute to their location marketing platform. Collaborate with internal teams, manage large data sets, and ensure accuracy and integrity of the platform.

reserv logo

Adjusting Support Specialist, UK

reserv

Location
United Kingdom
Posted

Adjuster Support Specialist at Reserv UK - Provide administrative support to multi-line adjusters, manage claim files, and prioritize workload.

Uberall logo

Senior Data Operations Specialist

Uberall

Location
Philippines
Posted

Senior Data Operations Specialist at Uberall: Lead data management processes, improve workflows, and contribute to team development in a mission-driven company with flexible work options.

Flex Living logo

Customer Relations Specialist

Flex Living

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.


About The Role:

The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.



Key Responsibilities

  1. Customer Support and Communication
    • Respond promptly to customer inquiries via email, phone, and chat.
    • Provide accurate and complete information about our services, policies, and properties.
    • Handle and resolve customer complaints with professionalism and efficiency.
  2. Relationship Building
    • Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
    • Proactively follow up with clients to ensure satisfaction and address any concerns.
    • Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
  3. Issue Resolution
    • Identify and resolve customer issues related to bookings, payments, or property concerns.
    • Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
  4. Feedback and Improvement
    • Collect and analyze customer feedback to improve service quality.
    • Provide suggestions and insights to management for enhancing the customer experience.
  5. Administrative Tasks
    • Maintain accurate records of customer interactions in the CRM system.
    • Prepare and update reports on customer service metrics.

Skills & Qualifications

  • Proven experience in customer service, client relations, or a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive and empathetic attitude, with a passion for helping others.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Training and support to help you excel in your role.
  • A collaborative, inclusive work environment.