Remote Jobs

Qualio logo

Billing and Collections Specialist

Qualio

Location
British Virgin Islands
Posted

Accounting professional for fast-paced start-up company building quality management platform for life science ecosystem.

‎ConnectWise logo

Software Consulting Specialist - BMS

‎ConnectWise

Posted

Evaluate client needs for ConnectWise software, coordinate project implementations, train clients on solutions, manage workflows, communicate project status, maintain performance metrics, mentor colleagues, and engage in ongoing product training. Requires strong communication, adaptability, and project management skills.

Loka, Inc logo

Senior Learning & Development Specialist

Loka, Inc

Location
Colombia
Posted

Senior Learning & Development Specialist at Loka: Design engaging learning programs for remote teams, collaborate with cross-functional teams, and drive impactful learning initiatives.

saas.group logo

Senior Financial Reporting Specialist

saas.group

Location
Croatia
Posted

Join saas.group's Central Finance Team as a Senior Financial Reporting Specialist and contribute to the accuracy and compliance of internal & external financial reporting processes.

Canonical logo

Salesforce Engineer

Canonical

Location
Cameroon
Posted

Business Systems Engineer with Salesforce experience required for Canonical's EMEA region team

Nutrafol logo

Sr. Associate - Marketing Analytics & Insights

Nutrafol

Location
United States of America
Posted

Marketing Analytics & Insights role supporting digital advertising initiatives, analyzing complex datasets, and deriving actionable insights.

Zepz logo

Global Clearing Specialist (Japanese Bilingual Support)

Zepz

Location
Philippines
Posted

Process and maintain manual bank transfers, review transactions for accuracy and fraud, provide expert support on payments, and improve clearing operations within our Payments Team.

Nutrafol logo

Sr. Associate - Inventory Accounting

Nutrafol

Location
United States of America
Posted
Salary Range
85k - 95k USD

Join Nutrafol as Sr. Associate, Inventory Accounting (3PL Reporting) to handle inventory and revenue accounting, reconcile transactions, and support high-growth operations with strong analytical skills.

Welocalize logo

Telugu (IN) Music Content Specialist

Welocalize

Location
India
Posted

Music Content Specialist - Transcribe lyrics in Telugu, analyze music/artist metadata, and polish content for quality standards.

Upwork logo

Sr Manager - Product Design

Upwork

Location
United States of America
Posted

Senior Manager, Product Design at Upwork: Collaborate with cross-functional teams to develop user experiences for freelancers and clients.

Mercy For Animals logo

Sr. Director of Philanthropic Strategy

Mercy For Animals

Location
United States of America
Posted
Salary Range
126k - 142k USD

Lead major- and principal-giving efforts at Mercy For Animals, driving accountability and innovation in donor cultivation, solicitation, and stewardship.

CloudWalk logo

AI-Driven Quality Engineering Specialist

CloudWalk

Location
Brazil
Posted

Pioneer AI-driven quality engineering at CloudWalk. Use LLMs and AI to revolutionize product quality assurance, collaborate with developers, and drive innovation in test automation and quality culture.

reserv logo

Transportation Claims Resolution Specialist: APD

reserv

Location
Georgia
Posted

Transportation Claims Adjuster at Reserv: Handle claims, triage critical cases, deliver customer service, and drive process improvements in a fast-growing insurtech company.

Rackspace logo

Sr System Administrator

Rackspace

Location
United States of America
Posted

Sr System Administrator at Rackspace Technology - Design, build, and launch healthcare customers into the cloud

Trafilea logo

Creative Strategy Sr Manager

Trafilea

Location
Argentina
Posted

Creative Strategy Sr Manager at Trafilea: Lead integrated brand campaigns, develop impactful concepts, mentor creative team, and drive business growth in a dynamic remote work environment.

Welocalize logo

International SEO Content & Search Specialist

Welocalize

Location
Romania
Posted

International SEO Content & Search Specialist - Optimize content across multiple markets using keyword research, competitor analysis, and search intent optimization.

Flex Living logo

Customer Relations Specialist

Flex Living

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.


About The Role:

The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.



Key Responsibilities

  1. Customer Support and Communication
    • Respond promptly to customer inquiries via email, phone, and chat.
    • Provide accurate and complete information about our services, policies, and properties.
    • Handle and resolve customer complaints with professionalism and efficiency.
  2. Relationship Building
    • Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
    • Proactively follow up with clients to ensure satisfaction and address any concerns.
    • Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
  3. Issue Resolution
    • Identify and resolve customer issues related to bookings, payments, or property concerns.
    • Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
  4. Feedback and Improvement
    • Collect and analyze customer feedback to improve service quality.
    • Provide suggestions and insights to management for enhancing the customer experience.
  5. Administrative Tasks
    • Maintain accurate records of customer interactions in the CRM system.
    • Prepare and update reports on customer service metrics.

Skills & Qualifications

  • Proven experience in customer service, client relations, or a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive and empathetic attitude, with a passion for helping others.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Training and support to help you excel in your role.
  • A collaborative, inclusive work environment.