Remote Jobs

Binance logo

Events Specialist - Greater China/APAC

Binance

Location
Brunei Darussalam
Posted

Event Specialist for APAC region at Binance, planning & executing events with 5+ years of experience in Fintech & Digital events

Wikimedia Foundation logo

Movement Communications Specialist - Product & Tech

Wikimedia Foundation

Location
Anywhere in the world
Posted

Movement Communications Specialist for the Wikimedia Foundation, crafting communications strategies and building trust between the Foundation and community members.

Olo logo

Senior Implementation Specialist - Guest Engagement

Olo

Location
United States of America
Posted
Salary Range
64k - 88k USD

Senior Implementation Specialist at Olo: guide restaurant brands through the platform, provide expert guidance on product adoption, and champion customer needs.

Hightouch logo

Senior Product Designer (Craft Specialist)

Hightouch

Location
British Virgin Islands
Posted

Enhance Hightouch's product design by collaborating with engineers, setting standards for animations and interactions, ensuring accessibility, and working as a brand designer. Join an early-stage startup to impact the team, product, and culture.

ScienceLogic logo

Social Media and Video Specialist

ScienceLogic

Location
United States of America
Posted

Social Media & Video Specialist at ScienceLogic - Develop and implement social media strategies, create engaging content, and produce high-quality video content.

Uberall logo

People Analytics & Talent Intelligence Specialist

Uberall

Location
Germany
Posted
Salary Range
50k - 88k EUR

People Analytics & Talent Intelligence Specialist at Uberall - drive data-driven talent strategies with 4+ years HR data analytics experience

Welocalize logo

Japanese Language Specialist (remote, US)

Welocalize

Location
United States of America
Posted

Japanese Language Specialist - Localize content & develop linguistic assets with Welocalize, leveraging expertise in Japanese & CAT tools.

Grafana Labs logo

Technical Support Specialist (Remote, Spain)

Grafana Labs

Location
Spain
Posted
Salary Range
33k - 36k EUR

Technical Support Specialist at Grafana Labs in Spain - Join a high-growth tech startup with flexible remote work options and competitive compensation.

Binance logo

Web3 Security Senior Operation Specialist

Binance

Location
Taiwan, Republic of China
Posted

Web3 Security Senior Operation Specialist at Binance: Manage security cases, collaborate with teams, and stay updated on emerging threats.

Grafana Labs logo

Technical Support Specialist (Remote, UK)

Grafana Labs

Location
United Kingdom
Posted

Technical Support Specialist at Grafana Labs in the UK, providing timely responses to customers and building trusted advisor relationships.

SMA America logo

Product Engineering Specialist - Medium Voltage

SMA America

Location
United States of America
Posted

Technical specialist for medium voltage equipment support and service operations with SMA, requiring 5-7 years of experience and a bachelor's degree in electrical or mechanical engineering.

Grafana Labs logo

Technical Support Specialist (Remote, Sweden)

Grafana Labs

Location
Sweden
Posted

Technical Support Specialist at Grafana Labs: Provide timely responses, triage issues, and build trusted advisor relationships with customers.

Degreed logo

Technical Support Specialist | Bengaluru, India

Degreed

Location
India
Posted

Technical Support Specialist at Degreed: Provide technical support to clients via phone, email, and chat platforms, resolving routine technical software issues quickly and efficiently.

Degreed logo

Technical Support Specialist | Bengaluru, India

Degreed

Location
India
Posted

Technical Support Specialist at Degreed: Provide technical support to clients via phone, email, and chat platforms, resolving routine technical software issues quickly and efficiently.

Grafana Labs logo

Technical Support Specialist (Remote, EMEA)

Grafana Labs

Location
Germany
Posted
Salary Range
38k - 42k EUR

Technical Support Specialist at Grafana Labs in Germany - build confidence with customers, grow your technical skills, and enjoy flexible remote work options.

Testlio logo

Sr Gen AI Engineer

Testlio

Location
Brazil
Posted

Senior Generative AI Engineer at Testlio: lead innovative solutions, collaborate globally, and drive business outcomes.

G-P logo

Sr. Partner Marketing Manager

G-P

Location
United States of America
Posted

Partner Marketing Manager job at Globalization Partners: drive engagement & demand generation with specific partners

Flex Living logo

Customer Relations Specialist

Flex Living

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.


About The Role:

The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.



Key Responsibilities

  1. Customer Support and Communication
    • Respond promptly to customer inquiries via email, phone, and chat.
    • Provide accurate and complete information about our services, policies, and properties.
    • Handle and resolve customer complaints with professionalism and efficiency.
  2. Relationship Building
    • Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
    • Proactively follow up with clients to ensure satisfaction and address any concerns.
    • Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
  3. Issue Resolution
    • Identify and resolve customer issues related to bookings, payments, or property concerns.
    • Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
  4. Feedback and Improvement
    • Collect and analyze customer feedback to improve service quality.
    • Provide suggestions and insights to management for enhancing the customer experience.
  5. Administrative Tasks
    • Maintain accurate records of customer interactions in the CRM system.
    • Prepare and update reports on customer service metrics.

Skills & Qualifications

  • Proven experience in customer service, client relations, or a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive and empathetic attitude, with a passion for helping others.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Training and support to help you excel in your role.
  • A collaborative, inclusive work environment.