Remote Jobs

Kraken logo

Sr Product Marketing Manager

Kraken

Location
Croatia
Posted
Salary Range
110k - 176k USD

Senior Product Marketing Manager for Kraken's Consumer app (Trade), driving awareness, acquisition & retention with crypto expertise

TTEC Digital logo

Salesforce Experience Leader

TTEC Digital

Location
United States of America
Posted
Salary Range
122k - 207k USD

Lead Salesforce engagements for enterprise clients at TTEC Digital, advising on transformational goals and integrating technology portfolios for seamless client experiences. This remote role offers competitive salary and benefits.

Penumbra logo

Pricing Specialist EMEA (m/f/d)

Penumbra

Location
Croatia
Posted

Pricing Specialist EMEA job at Penumbra: Streamline pricing workflows, collaborate with internal teams, and ensure alignment with market conditions and regulatory requirements.

Welocalize logo

Spanish Video Quality Specialist in Japan

Welocalize

Location
Japan
Posted

Spanish Video Quality Specialist needed in Japan for remote work, reviewing & troubleshooting video content for TV shows & movies.

Upwork logo

Sr Lead Machine Learning Engineer

Upwork

Location
United States of America
Posted
Salary Range
195k - 308k USD

Lead AI/ML initiatives at Upwork, mentor teams, conduct research, and deploy cutting-edge models. Enjoy competitive salary and excellent benefits in a remote-first environment.

Welocalize logo

French Classical Music Content Specialist - Remote

Welocalize

Location
France
Posted

French Classical Music Content Specialist - Curate and quality control high-volume music content with expertise in Classical music, multiple languages, and productivity software.

Trafilea logo

QC Specialist - Cosmetics and Apparel Packaging

Trafilea

Location
China
Posted

Ensure quality and compliance of Trafilea's apparel and cosmetics packaging by conducting inspections, evaluating designs, collaborating with teams, maintaining records, developing procedures, and training staff. Join our dynamic team in a supportive, remote-friendly work environment.

brightwheel logo

Lead Salesforce Administrator

brightwheel

Location
United States of America
Posted
Salary Range
140k - 174k USD

Senior Salesforce Administrator needed for remote role driving scalable go-to-market operations with Brightwheel

Nutrafol logo

Sr. Director - Digital Product

Nutrafol

Location
United States of America
Posted
Salary Range
180k - 210k USD

Lead Nutrafol's digital strategy and product roadmap, ensuring seamless customer experiences across eCommerce platforms and mobile apps while driving brand equity and business growth.

Wikimedia Foundation logo

Senior Movement Communications Specialist - Product & Tech

Wikimedia Foundation

Location
Anywhere in the world
Posted

Senior Movement Communications Specialist for the Wikimedia Foundation, crafting communications strategies and building trust between the Foundation and Wikimedia communities.

Flex Living logo

Customer Relations Specialist

Flex Living

Job Location

Anywhere in the world

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.


About The Role:

The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.



Key Responsibilities

  1. Customer Support and Communication
    • Respond promptly to customer inquiries via email, phone, and chat.
    • Provide accurate and complete information about our services, policies, and properties.
    • Handle and resolve customer complaints with professionalism and efficiency.
  2. Relationship Building
    • Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
    • Proactively follow up with clients to ensure satisfaction and address any concerns.
    • Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
  3. Issue Resolution
    • Identify and resolve customer issues related to bookings, payments, or property concerns.
    • Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
  4. Feedback and Improvement
    • Collect and analyze customer feedback to improve service quality.
    • Provide suggestions and insights to management for enhancing the customer experience.
  5. Administrative Tasks
    • Maintain accurate records of customer interactions in the CRM system.
    • Prepare and update reports on customer service metrics.

Skills & Qualifications

  • Proven experience in customer service, client relations, or a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive and empathetic attitude, with a passion for helping others.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Training and support to help you excel in your role.
  • A collaborative, inclusive work environment.