Remote Jobs

Kayzen logo

Technical Solution Specialist (m/f/d)

Kayzen

Location
India
Posted

Join Kayzen as Technical Solution Specialist and collaborate on integrating products into existing systems, debugging issues, and developing technical documentation.

brightwheel logo

Lead Salesforce Administrator

brightwheel

Location
United States of America
Posted
Salary Range
140k - 174k USD

Senior Salesforce Administrator needed for remote role driving scalable go-to-market operations with Brightwheel

Nutrafol logo

Sr. Director - Digital Product

Nutrafol

Location
United States of America
Posted
Salary Range
180k - 210k USD

Lead Nutrafol's digital strategy and product roadmap, ensuring seamless customer experiences across eCommerce platforms and mobile apps while driving brand equity and business growth.

Vonage logo

Technical Support Engineer (NAM Video Specialist)

Vonage

Location
India
Posted

Technical Support Engineer (NAM Video Specialist) at Vonage, providing first-class support for API & SDK implementations with IP-based real-time multimedia communication technologies.

WeLearn logo

Webinar Specialist (French and English Speaking)

WeLearn

Location
Cameroon
Posted

Webinar specialist needed for rapidly growing startup in North Africa, requiring French/English proficiency, digital marketing experience, and strong communication skills.

Welocalize logo

German and Turkish Music Specialist - Remote

Welocalize

Location
Croatia
Posted
Salary Range
32k - 32k GBP

German and Turkish Music Specialist - Remote job in Ireland/UK, analyzing music lyrics content, transcribing, proofreading/editing, and metadata analysis.

Testlio logo

Sr. Software Architect

Testlio

Location
Cameroon
Posted

Senior Software Architect at Testlio: drive practical improvements in engineering practices, pioneer AI-augmented engineering, and champion quality excellence.

Testlio logo

Sr. Software Architect

Testlio

Location
Brunei Darussalam
Posted

Senior Software Architect at Testlio: drive practical improvements in engineering practices & design scalable solutions

Rackspace logo

Policy Management Specialist (Security Risk & Compliance)

Rackspace

Location
Mexico
Posted

Lead security policy management and awareness initiatives at Rackspace Technology, utilizing tools like Archer GRC and platforms such as ProofPoint and KnowBe4 to enhance organizational security and compliance.

Flex Living logo

Customer Relations Specialist

Flex Living

Job Location

Anywhere in the world

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.


About The Role:

The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.



Key Responsibilities

  1. Customer Support and Communication
    • Respond promptly to customer inquiries via email, phone, and chat.
    • Provide accurate and complete information about our services, policies, and properties.
    • Handle and resolve customer complaints with professionalism and efficiency.
  2. Relationship Building
    • Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
    • Proactively follow up with clients to ensure satisfaction and address any concerns.
    • Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
  3. Issue Resolution
    • Identify and resolve customer issues related to bookings, payments, or property concerns.
    • Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
  4. Feedback and Improvement
    • Collect and analyze customer feedback to improve service quality.
    • Provide suggestions and insights to management for enhancing the customer experience.
  5. Administrative Tasks
    • Maintain accurate records of customer interactions in the CRM system.
    • Prepare and update reports on customer service metrics.

Skills & Qualifications

  • Proven experience in customer service, client relations, or a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive and empathetic attitude, with a passion for helping others.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Training and support to help you excel in your role.
  • A collaborative, inclusive work environment.