Remote Jobs

Cobalt logo

Sr. Enterprise CSM

Cobalt

Location
United States of America
Posted

Customer Success Manager for Enterprise team at Cobalt, driving customer growth and success in the pentesting industry.

Cobalt logo

Sr. Enterprise CSM

Cobalt

Location
United States of America
Posted

Enterprise CSM job at Cobalt, seeking customer success manager with commercial mindset and experience working with Enterprise clients.

Salesforce Solution Architect

Coursera

Location
India
Posted

Salesforce Solution Architect for Coursera Business teams, designing scalable solutions and providing training & support.

Welocalize logo

Freelance QC Specialist - Spanish into English (UK)

Welocalize

Location
United States of America
Posted

Freelance QC Specialist - Spanish into English (UK) job description: Review layouts, titles, key points, formatting, numbers, and resolve terminology for translation companies.

hims & hers logo

Sr. Project Manager

hims & hers

Location
United States of America
Posted
Salary Range
110k - 125k USD

Manage projects in Care Operations, leading cross-functional teams and ensuring timely delivery of projects that meet stakeholder needs.

Nutrafol logo

Sr. Associate, Data Engineer

Nutrafol

Location
United States of America
Posted
Salary Range
95k - 110k USD

Data Engineer at Nutrafol, leveraging expertise to drive business decisions through data-driven insights.

Splice logo

Sr. Data Engineer I

Splice

Location
United States of America
Posted

Sr Data Engineer I - Build scalable data pipelines & systems for business growth

CaptivateIQ logo

Director of Alliances

CaptivateIQ

Location
British Virgin Islands
Posted
Salary Range
250k - 285k USD

Lead CaptivateIQ's partner strategy as a Director of Alliances, driving revenue growth through strategic alliances and partnerships while enjoying comprehensive benefits and opportunities for professional development.

Finalsite logo

Sr Software Engineer (Python)

Finalsite

Location
Poland
Posted

Senior Software Engineer at Finalsite: Lead technical direction, innovate solutions, mentor engineers

hims & hers logo

Sr. Software Engineer - Backend

hims & hers

Location
United States of America
Posted
Salary Range
150k - 190k USD

Design and build backend services for telehealth and e-commerce platforms at Hims & Hers. Collaborate with teams to guide decisions and deliver scalable solutions using technologies like Java, Kotlin, AWS, and Kubernetes. Lead architecture and contribute to operational excellence while mentoring team members and driving continuous improvement.

Flex Living logo

Customer Relations Specialist

Flex Living

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.


About The Role:

The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.



Key Responsibilities

  1. Customer Support and Communication
    • Respond promptly to customer inquiries via email, phone, and chat.
    • Provide accurate and complete information about our services, policies, and properties.
    • Handle and resolve customer complaints with professionalism and efficiency.
  2. Relationship Building
    • Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
    • Proactively follow up with clients to ensure satisfaction and address any concerns.
    • Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
  3. Issue Resolution
    • Identify and resolve customer issues related to bookings, payments, or property concerns.
    • Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
  4. Feedback and Improvement
    • Collect and analyze customer feedback to improve service quality.
    • Provide suggestions and insights to management for enhancing the customer experience.
  5. Administrative Tasks
    • Maintain accurate records of customer interactions in the CRM system.
    • Prepare and update reports on customer service metrics.

Skills & Qualifications

  • Proven experience in customer service, client relations, or a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive and empathetic attitude, with a passion for helping others.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Training and support to help you excel in your role.
  • A collaborative, inclusive work environment.