Remote Jobs

Entefy logo

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Location
United States of America
Posted

DevOps Engineer needed for high-performance server deployment with sub-second latency, combining security and cutting-edge tech.

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Operations Associate (Bahrain)

Binance

Location
Bahrain
Posted

Operations Associate at Binance: Business Process Management & Project Management

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Sr. Product Security Engineer

iHerb

Location
Brazil
Posted
Salary Range
139k - 216k USD

Secure Development Lifecycle assurance processes, security automation technologies, and drive security hardening strategy

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Senior Frontend Engineer - Reddit Pro

Reddit

Location
United States of America
Posted

High-impact software developer for Reddit Pro team, working on technical & product strategy, building novel products and features, and contributing to the full development cycle.

Contentsquare logo

Sr. RVP, Mid-Market Sales, AMER

Contentsquare

Location
Brazil
Posted

Lead AMER sales team to accelerate growth as Sr. RVP of Mid-Market Sales at Contentsquare

Flex Living logo

Customer Relations Specialist

Flex Living

Job Location

Anywhere in the world

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.


About The Role:

The Customer Relations Specialist will be the main point of contact for our customers, providing personalized support and fostering positive relationships. You will play a critical role in ensuring customer satisfaction, addressing inquiries, and resolving issues to maintain the high standards of service that Flex Living is known for.



Key Responsibilities

  1. Customer Support and Communication
    • Respond promptly to customer inquiries via email, phone, and chat.
    • Provide accurate and complete information about our services, policies, and properties.
    • Handle and resolve customer complaints with professionalism and efficiency.
  2. Relationship Building
    • Build strong, lasting relationships with customers by delivering a seamless and enjoyable experience.
    • Proactively follow up with clients to ensure satisfaction and address any concerns.
    • Act as a brand ambassador, representing Flex Living’s values and commitment to quality.
  3. Issue Resolution
    • Identify and resolve customer issues related to bookings, payments, or property concerns.
    • Coordinate with internal teams (operations, property management, etc.) to ensure timely solutions.
  4. Feedback and Improvement
    • Collect and analyze customer feedback to improve service quality.
    • Provide suggestions and insights to management for enhancing the customer experience.
  5. Administrative Tasks
    • Maintain accurate records of customer interactions in the CRM system.
    • Prepare and update reports on customer service metrics.

Skills & Qualifications

  • Proven experience in customer service, client relations, or a similar role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive and empathetic attitude, with a passion for helping others.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth within a fast-expanding company.
  • Training and support to help you excel in your role.
  • A collaborative, inclusive work environment.