Customer Service Representative (English)
Binance
- Location
- Greece
- Posted
Customer Support Representative (English) at Binance, providing top-quality assistance via live chat & ticketing systems.
Remote Jobs
Account Executive (US - Central & West Region)
StackAdapt
- Location
- United States of America
- Posted
Remote Account Executive for US Central & West Region - Generate high-quality leads and close sales deals with SMB clients.
Sr Marketing Manager, Apparel (Shapermint - Truekind)
Trafilea
- Location
- Argentina
- Posted
Senior Marketing Manager at Trafilea: Lead end-to-end marketing strategies for Shapermint and Truekind brands, focusing on brand perception and recognition.
Senior Engineer
Athennian
- Location
- Canada
- Posted
Senior Engineer at Athennian: Design scalable software solutions, mentor junior engineers, and drive technical excellence in a fast-paced startup environment.
Senior Sales Engineer
Keboola
- Location
- Canada
- Posted
- Salary Range
- 90k - 120k USD
Senior Sales Engineer at Keboola, driving revenue growth through technical discovery and product demonstrations.
Senior Sales Engineer
Keboola
- Location
- United States of America
- Posted
- Salary Range
- 90k - 120k USD
Senior Sales Engineer at Keboola, driving revenue growth through technical discovery and product demonstrations, with a focus on data workflows, APIs, and SaaS architectures.
Senior Systems Engineer
Automattic
- Location
- Brazil
- Posted
Systems Engineer for high availability, performance & security of Automattic's global infrastructure
Senior Internal Auditor
Mercury
- Location
- Canada
- Posted
- Salary Range
- 140k - 183k USD
Support Mercury's Internal Audit function by conducting audits, assessing risks, and ensuring compliance with financial regulations. Collaborate with teams to address audit findings and improve internal controls.
Sr. Data Analyst
reserv
- Location
- Georgia
- Posted
Senior Data Analyst at Reserv: Use AI & automation to simplify claims with Python, SQL, Postgres, and more.
Senior CSV Engineer
CAI
- Location
- Italy
- Posted
Senior CSV Engineer: Validate computer systems, manage change controls, and analyze test results for regulated businesses.
Senior Observability Architect
Grafana Labs
- Location
- Spain
- Posted
- Salary Range
- 101k - 120k EUR
As a Senior Observability Architect at Grafana, you'll design and guide customers through their observability journey, ensuring successful product adoption and driving technical partnerships. Collaborate internally to advocate for customer success and contribute to the company's expansion.
Sr Datadog Developer
Rackspace
- Location
- Mexico
- Posted
Join Rackspace Technology as a Sr Datadog Developer and collaborate on cloud integrated services, customer interaction platforms, and backend business systems. Use your expertise in Datadog features and DevOps culture to drive innovation and growth.
Senior AI Engineer
G-P
- Location
- Ireland
- Posted
Design and deploy AI solutions using advanced techniques in machine learning and natural language processing. Collaborate with teams to address complex business challenges and enhance user satisfaction through robust engineering practices.
Sr. Financial Analyst
hims & hers
- Location
- United States of America
- Posted
Senior Financial Analyst at Hims & Hers: drive business growth with strategic finance planning, budgeting, and analysis.
CX Sr. Support & Escalations Expert (Families)
ClassDojo
- Location
- Honduras
- Posted
Remote CX Sr. Support & Escalations Expert needed for EdTech company ClassDojo
Senior R&D Engineer
CoinsPaid
- Location
- Croatia
- Posted
Senior R&D Engineer for blockchain and crypto-processing solutions at CoinsPaid
Sr Growth Marketing Manager - Acquisition
Trafilea
- Location
- Argentina
- Posted
Sr Growth Marketing Manager for dynamic tech e-commerce group
Senior Analytics Engineer
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 115k - 160k USD
Design and develop Dolly's enterprise data models and transformation pipelines, ensuring alignment with business needs and high-quality data standards.
Senior Analytics Engineer
Trafilea
- Location
- Argentina
- Posted
Join Trafilea as a Senior Analytics Engineer to build scalable data models using cloud technologies. Collaborate with talented teams to drive business insights and innovation in the e-commerce sector.
Senior Analytics Engineer
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 137k - 185k USD
Join Brightwheel as a Senior Analytics Engineer to build scalable data models, collaborate on analytics projects, and enhance organizational data capacity. Utilize SQL, DBT, and cloud-based data warehouses to drive business intelligence and support early education initiatives.
Customer Service Representative (English)
Binance
Job Summary
Join Binance's Customer Service team as a Customer Support Representative (English) in Portugal, Greece, Bulgaria, Romania, or Bucharest. As a customer-facing business, exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. With a flat structure and autonomy in an innovative environment, you'll have opportunities for career growth and continuous learning. Competitive salary and company benefits are offered, including work-from-home arrangements.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.
Responsibilities:
- Handle high amounts of live chat and phone calls
- Identify and evaluate customers’ needs to deliver satisfaction
- Provide accurate, valid and comprehensive information
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Requirements:
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers
- Exceptional written communication skill and a good listener
- Ability to multi-task, prioritize, and control time effectively
- Knowledge of the cryptocurrency/blockchain field is a big plus
- Multi-lingual capability is a big plus
- Fluent in English
- Willing to work weekends and irregular hours which will include night shifts
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
