Customer Service Representative (English)
Binance
- Location
- Greece
- Posted
Customer Support Representative (English) at Binance, providing top-quality assistance via live chat & ticketing systems.
Remote Jobs
Senior Analytics Engineer
Apollo.io
- Location
- United States of America
- Posted
Design and maintain core data models, define data standards, collaborate across functions, and influence analytics infrastructure growth at Apollo.
Senior Analytics Engineer
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 115k - 160k USD
Senior Analytics Engineer at Taskrabbit: Design & develop data ontologies, transform production data, & ensure data quality assurance.
Senior Analytics Engineer
Workiva
- Location
- United States of America
- Posted
- Salary Range
- 111k - 178k USD
Lead the development of analytical data products at Workiva, collaborate with cross-functional teams, and drive data-driven decisions across the organization.
Senior Analytics Engineer
Kueski
- Location
- Mexico
- Posted
Analytics Engineer III para desarrollar conjuntos de datos confiables y bien gobernados con alto impacto en Kueski
Senior Analytics Engineer
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 137k - 185k USD
Senior Analytics Engineer at Brightwheel: Build data layer for analytics stack, collaborate with business users, and apply software engineering practices.
Senior Privacy Engineer
1Password
- Location
- Canada
- Posted
Join 1Password as a privacy engineer and drive security and privacy practices across the company.
Senior Privacy Engineer
Gusto, Inc.
- Location
- United States of America
- Posted
- Salary Range
- 180k - 240k USD
Lead privacy initiatives, design privacy-preserving solutions, automate privacy rights requests, conduct risk assessments, collaborate with legal and engineering teams at Gusto.
Senior Community Engineer
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 120k - 180k USD
Senior Community Engineer at Vercel: build relationships with customers, provide technical support, and foster best practice knowledge sharing in a dynamic community.
Senior Machine Learning Scientist
Coursera
- Location
- India
- Posted
Join Coursera's Discovery Science ML team to develop hyper-personalized recommender systems using machine learning techniques.
Sr Marketing Manager - Regional Growth
Kraken
- Location
- Croatia
- Posted
Grow new users in Europe with Kraken's market share strategy, leveraging local-first ideas and global campaigns.
Senior SDET
Apollo.io
- Location
- Poland
- Posted
Lead quality engineering initiatives, build scalable automated frameworks, implement CI/CD practices, collaborate with cross-functional teams, and drive innovation in software testing at our company.
Senior Android Engineer
DuckDuckGo
- Location
- Anywhere in the world
- Posted
Senior Android Engineer at DuckDuckGo: Lead complex projects, propose innovative solutions, and execute with metrics focus
Senior Android Engineer
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 123k - 189k USD
Join Brightwheel as a Senior Android Engineer to design and develop impactful mobile solutions, collaborate with cross-functional teams, and contribute to improving early education technology.
Senior Android Engineer
Opal
- Location
- Croatia
- Posted
Senior Android Engineer at Opal: Define tech stack, launch Android product, and shape focus & productivity tools.
Senior Android Engineer
Binance
- Location
- Brunei Darussalam
- Posted
Senior Android Engineer at Binance: Design & build advanced Android apps, collaborate with cross-functional teams, and optimize app performance.
Senior Director
Sagana
- Posted
Lead impact investing consulting projects, manage teams, and drive business development for Sagana Consulting. Oversee multiple high-impact projects, strengthen client relationships, and contribute to Sagana's mission of creating abundance through impactful investments.
Senior Machine Learning Engineer
reserv
- Location
- United States of America
- Posted
Senior Machine Learning Engineer at Reserv, developing AI models and machine learning solutions for insurtech company
Senior Machine Learning Engineer
CAST AI
- Location
- Croatia
- Posted
- Salary Range
- 78k - 108k EUR
Design and deploy sophisticated data models at CAST AI, leveraging cloud-native technologies and contributing to machine learning operations. Collaborate with cross-functional teams and stay ahead of industry trends while enjoying benefits like flexible work hours and company equity.
Senior Machine Learning Engineer
Apollo.io
- Location
- India
- Posted
Build and productionize Machine Learning models for Apollo products like Search and Recommendations. Leverage data to predict user behaviors and optimize their experience. Improve ML stack and maintain scalable data pipelines.
Customer Service Representative (English)
Binance
Job Summary
Join Binance's Customer Service team as a Customer Support Representative (English) in Portugal, Greece, Bulgaria, Romania, or Bucharest. As a customer-facing business, exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. With a flat structure and autonomy in an innovative environment, you'll have opportunities for career growth and continuous learning. Competitive salary and company benefits are offered, including work-from-home arrangements.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.
Responsibilities:
- Handle high amounts of live chat and phone calls
- Identify and evaluate customers’ needs to deliver satisfaction
- Provide accurate, valid and comprehensive information
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Requirements:
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers
- Exceptional written communication skill and a good listener
- Ability to multi-task, prioritize, and control time effectively
- Knowledge of the cryptocurrency/blockchain field is a big plus
- Multi-lingual capability is a big plus
- Fluent in English
- Willing to work weekends and irregular hours which will include night shifts
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
