Remote Jobs

Vercel logo

Senior Customer Success Engineer, EMEA

Vercel

Location
Cameroon
Posted

Senior Customer Success Engineer at Vercel: resolve customer concerns, create internal tooling, and engineer solutions for personalized web experiences.

Newsela logo

School Sales Representative

Newsela

Location
United States of America
Posted
Salary Range
60k - 120k USD

Remote School Sales Representative role at Newsela, selling reading content to schools with flexible work options and equity.

Broadvoice logo

Technical Customer Support II

Broadvoice

Location
Colombia
Posted

Technical Support Representative 2 at Broadvoice in Colombia (Remote) - Provide technical support via phone, chat, and email to business customers.

Customer Success Systems Analyst

Coursera

Location
India
Posted

Gainsight CS Admin - lead configuration and administration, design business processes, collaborate with stakeholders

Horizons logo

Senior Customer Success Manager EMEA

Horizons

Location
South Africa
Posted

Senior Customer Success Manager EMEARemote-South Africa: drive revenue growth through excellent customer support and strategic relationship management with Horizons' workforce management platform.

Creatio logo

Enterprise Customer Success Manager

Creatio

Location
Portugal
Posted

Enterprise Customer Success Manager: Maintain long-term relationships with global Enterprise customers, control delivery processes, and drive growth through zero churn and cross/up sales.

Orum logo

Enterprise Customer Success Manager

Orum

Location
United States of America
Posted

Enterprise Customer Success Manager at Orum: drive customer growth, deliver value through platform adoption, and collaborate with cross-functional teams.

Orum logo

Enterprise Customer Success Manager

Orum

Location
Canada
Posted

Enterprise Customer Success Manager at Orum: drive customer success, design plans, and deliver value through Orum's platform.

Creatio logo

Enterprise Customer Success Manager

Creatio

Location
Poland
Posted

Enterprise Customer Success Manager - Remote, B2B account management & project management experience required

NavVis logo

Enterprise Customer Success Manager

NavVis

Location
United States of America
Posted

NavVis seeks Customer Success professional to drive success for top enterprise clients, increasing product adoption through awareness and enablement, and creating value through use-case adoption and consultation.

Horizons logo

Customer Success Manager EMEA

Horizons

Location
South Africa
Posted

Customer Success Manager EMEAR at Horizons: drive revenue growth, ensure customer satisfaction, and build strong relationships with customers in the HR tech space.

Semperis logo

Customer Success Manager, EMEA

Semperis

Location
France
Posted

Customer Success Manager - French speaking required for a leading Cybersecurity company

Remofirst logo

Customer Success Manager EMEA

Remofirst

Location
Spain
Posted

Customer Success Manager at RemoFirst: advise customers on global employment, manage onboarding, and build long-lasting relationships.

Ueni Ltd logo

Customer Support Agent - Multichannel

Ueni Ltd

Location
Argentina
Posted

Provide top-notch customer support to small businesses using UENI's tools, ensuring their success through effective communication and problem-solving. Collaborate with a remote team to improve services and achieve business goals.

Grafana Labs logo

Sales Development Representative

Grafana Labs

Location
Sweden
Posted
Salary Range
515k - 547k SEK

Engage with prospects and users to identify new business opportunities for Grafana Labs as a Sales Development Representative. Develop skills while contributing to the company's growth in a supportive team environment.

Grafana Labs logo

Sales Development Representative

Grafana Labs

Location
Netherlands
Posted
Salary Range
57k - 60k EUR

Engage with prospects, identify new opportunities, and collaborate with sales teams at Grafana Labs as a Sales Development Representative. Develop skills in outreach, communication, and CRM tools to drive business success and contribute to the company's growth.

InvGate logo

Sales Development Representative

InvGate

Location
Argentina
Posted

Join InvGate as an SDR to connect with global leads, leverage bilingual skills in English/Spanish, and enjoy comprehensive benefits including career development, health insurance, and remote work reimbursement.

Binance logo

Customer Service Representative - (Portuguese/English)

Binance

Job Location

Job Summary

Join Binance's Customer Service team as a Portuguese/English speaker and be part of a client-facing business where exceptional support is the priority. As a customer service representative, you will handle high amounts of live chat and incoming emails, providing accurate information and following communication procedures. You will also manage complaints, provide solutions, and gather feedback to ensure high customer satisfaction. With a flat structure and autonomy in innovative projects, you will thrive in a results-driven workplace with opportunities for career growth and continuous learning. Binance offers competitive salary, company benefits, and flexible work arrangements.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities

    • Handle high amounts of live chat and incoming emails
    • Provide accurate, valid and comprehensive information
    • Follow communication procedures, guidelines, and policies
    • Support other business units with customer liaison, accurately document customer requests
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Go the extra mile to engage customers

Requirements

    • 1+ years experience of proven customer facing experience or experience as a customer service representative
    • Strong ability in using IT for professional use and can handle somewhat technical queries from customers
    • Exceptional written communication skill and a good listener
    • Ability to multi-task, prioritize, and control time effectively
    • Knowledge of the cryptocurrency/blockchain field is a big plus
    • Multi-lingual capability is a big plus
    • Fluent in English and Portuguese
    • Willing to work weekends and irregular hours which will include night shifts
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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