Remote Jobs

Binance logo

Customer Service Representative (Ukrainian & English)

Binance

Location
Estonia
Posted

Customer Support Representative (Ukrainian & English) at Binance: Provide top-quality assistance via live chat and ticketing systems in a fast-paced environment with autonomy.

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Customer Marketing Manager (Remote, US)

Grafana Labs

Location
United States of America
Posted
Salary Range
123k - 148k usd

Customer Marketing Manager (AMER) at Grafana Labs: Develop customer advocacy efforts in the Americas region, collaborate with local teams, and create engaging content.

Apollo.io logo

Customer Success Manager, Mid-Market

Apollo.io

Location
United States of America
Posted

High Touch Customer Success Manager: drive incremental product adoption, identify risk, and engage with customers to achieve adoption, NRR, and activity targets.

Newsela logo

Mid-Market Customer Success Manager

Newsela

Location
United States of America
Posted
Salary Range
75k - 100k USD

Manage mid-market accounts in EdTech, drive customer success through strategic planning and support, collaborate with teams for professional development, and contribute to the growth of Newsela's educational platform.

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Customer References Coordinator - India

JumpCloud

Location
India
Posted

Join JumpCloud's Corporate Communications team as a Customer References Coordinator and create compelling customer success stories

Orum logo

Senior Sales Development Representative

Orum

Location
United States of America
Posted

Join Orum's remote-first team as a Senior Sales Development Representative and drive sales growth with our AI-driven live conversation platform.

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Technical Customer Success Specialist

Relay Commerce

Location
Brazil
Posted

Technical Customer Success Specialist at Relay Commerce - troubleshoot technical issues, debug errors, and provide expert support to customers in e-commerce and B2B SaaS.

Taskrabbit logo

Customer Support Advocate - Portuguese Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, recognize unique needs, and deliver exceptional service in Portuguese speaking role.

Slate logo

Customer Success Manager at Slate

Slate

Location
British Virgin Islands
Posted
Salary Range
60k - 90k USD

Join Slate as a Customer Success Manager to help social media teams create content effectively. Drive customer success by onboarding, training, and supporting customers while collaborating with account managers for growth and renewal opportunities.

Khan Academy logo

English Physics content creator

Khan Academy

Location
India
Posted

Create Physics content aligned with Indian curriculum for Grades 11-12, contributing to Khan Academy's mission of providing free, world-class education through videos and practice questions.

Mattermost logo

Inside Sales Representative

Mattermost

Location
United States of America
Posted
Salary Range
65k - 85k USD

Join Mattermost as an Inside Sales Representative/Business Development Representative and drive growth in the Americas region with a strong background in Cybersecurity and sales expertise.

ActiveCampaign logo

Vice President of Customer Success

ActiveCampaign

Location
United States of America
Posted

Vice President of Customer Success at ActiveCampaign: lead high-performance team, develop strategies for customer satisfaction & growth

Cobalt logo

Sr. Manager of Customer Success

Cobalt

Location
United States of America
Posted

Lead customer success team at Cobalt, driving health scores, adoption & playbooks with sales, marketing & ops teams.

Cobalt logo

Sr. Manager of Customer Success

Cobalt

Location
United States of America
Posted

Senior Manager of Customer Success role at Cobalt, driving customer health scores and product adoption with a global mindset and competitive compensation.

Webflow logo

Senior Web Designer - Customer Education

Webflow

Location
United States of America
Posted

Senior Web Designer at Webflow: Design intuitive user experiences for Customer Education, develop visual assets & design system, collaborate with education platforms team.

Welocalize logo

English AI Insight Analyst

Welocalize

Location
Georgia
Posted

Part-time AI Insight Analyst - Analyze search result performance and improve user experience with strong analytical skills and attention to detail.

Binance logo

Customer Service Representative (Ukrainian & English)

Binance

Job Summary

Join Binance's Customer Service team as a Customer Support Representative (Ukrainian & English) and provide top-quality assistance to users via ticketing systems and live chat. You will handle high-volume live chats, manage complaints, and gather valuable feedback while working in a fast-paced environment with autonomy. As part of our user-centric global organization, you will collaborate with world-class talent and contribute to shaping the future of blockchain technology. With competitive salary and company benefits, flexible work arrangements, and opportunities for career growth, Binance is an ideal place to thrive. Our commitment to diversity and inclusion ensures that every candidate has an equal opportunity to succeed. By joining our team, you will be part of a client-facing business where exceptional support is our priority.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Handle high volume live chat and other online tools
    • Provide accurate, valid and comprehensive information
    • Follow communication procedures, guidelines, and policies
    • Support other business units with customer liaison, accurately document customer requests
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Go the extra mile to engage customers

Requirements:

    • College degree or above
    • Fluent Ukrainian language, advanced English speaker
    • Minimum 1 year experience in Customer Service, preferably in finance or E-commerce industry
    • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
    • Ability to work under pressure, strong communication skills and exceed beyond expectation
    • Willing to work under different work shifts (including night shift)
    • Positive about the crypto industry
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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