Remote Jobs

Binance logo

Customer Service Representative (Ukrainian & English)

Binance

Location
Estonia
Posted

Customer Support Representative (Ukrainian & English) at Binance: Provide top-quality assistance via live chat and ticketing systems in a fast-paced environment with autonomy.

Welocalize logo

Senior Linguist - English to Korean

Welocalize

Location
Korea (South)
Posted

Senior Linguist - English to Korean: Perform copy-edit tasks, translation, lead functions, and manage language materials for assigned projects or accounts.

Anaplan logo

Senior Business Partner – Customer Success (Public Sector)

Anaplan

Location
United States of America
Posted
Salary Range
147k - 198k USD

Senior Business Partner – Customer Success (Public Sector) at Anaplan: drive customer success, growth & implementation of leading scenario planning & analysis platform.

Zepz logo

Customer Care Executive (Cebu, Philippines)

Zepz

Location
Philippines
Posted

Customer Care Executive at Zepz Group in Cebu, Philippines - manage customer queries, screen identification, review transactions, and advise customers on products.

Kayzen logo

Customer Success Manager- Media Buyer(Americas) (m/f/d)

Kayzen

Location
Brazil
Posted

Join Kayzen as a Customer Success Manager and drive customer satisfaction, foster long-term relationships, and contribute to the company's growth and success in the mobile demand-side platform industry.

Machinio logo

Account Manager, fluent in FRENCH + ENGLISH

Machinio

Location
Spain
Posted

Account Manager at Machinio.com: Maintain EU client relationships, renew memberships, and strategize on retention with a high-performing team.

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
Uruguay
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with teams, document interactions, identify process improvements, maintain quality standards, and ensure compliance with guidelines. Join a company that values diversity and offers flexible work environments and social initiatives.

Cover Genius logo

Customer Support Agent - Italian, French, German

Cover Genius

Location
United Kingdom
Posted

Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with internal teams to ensure seamless experiences, and maintain accurate documentation while adhering to compliance guidelines.

Binance logo

Compliance Case Analyst - (Portuguese/English)

Binance

Location
Brazil
Posted

Compliance Case Analyst - Join Binance's Latin America team and handle global law enforcement inquiries, perform blockchain tracing, and assist with pre-SAR filing.

WeLearn logo

Webinar Specialist (French and English Speaking)

WeLearn

Location
Cameroon
Posted

Webinar specialist needed for rapidly growing startup in North Africa, requiring French/English proficiency, digital marketing experience, and strong communication skills.

Clipboard Health logo

User Acquisition Representative - International

Clipboard Health

Location
Canada
Posted
Salary Range
12k - 16k USD

Remote User Acquisition Representative at Clipboard Health: generate leads, onboard users, and launch new markets with a global team.

Orum logo

Technical Support Representative (Mexico)

Orum

Location
Mexico
Posted

Technical Support Representative for live conversation platform, providing holistic solutions and building cross-functional relationships.

Binance logo

Customer Service Representative (Ukrainian & English)

Binance

Job Summary

Join Binance's Customer Service team as a Customer Support Representative (Ukrainian & English) and provide top-quality assistance to users via ticketing systems and live chat. You will handle high-volume live chats, manage complaints, and gather valuable feedback while working in a fast-paced environment with autonomy. As part of our user-centric global organization, you will collaborate with world-class talent and contribute to shaping the future of blockchain technology. With competitive salary and company benefits, flexible work arrangements, and opportunities for career growth, Binance is an ideal place to thrive. Our commitment to diversity and inclusion ensures that every candidate has an equal opportunity to succeed. By joining our team, you will be part of a client-facing business where exceptional support is our priority.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Handle high volume live chat and other online tools
    • Provide accurate, valid and comprehensive information
    • Follow communication procedures, guidelines, and policies
    • Support other business units with customer liaison, accurately document customer requests
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Go the extra mile to engage customers

Requirements:

    • College degree or above
    • Fluent Ukrainian language, advanced English speaker
    • Minimum 1 year experience in Customer Service, preferably in finance or E-commerce industry
    • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
    • Ability to work under pressure, strong communication skills and exceed beyond expectation
    • Willing to work under different work shifts (including night shift)
    • Positive about the crypto industry
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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