Remote Jobs

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Customer Service Representative (Ukrainian & English)

Binance

Location
Estonia
Posted

Customer Support Representative (Ukrainian & English) at Binance: Provide top-quality assistance via live chat and ticketing systems in a fast-paced environment with autonomy.

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Mexico
Posted

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Sales Development Representative (LATAM)

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Mexico
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Revenue: Sales Development Representative

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Argentina
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Sales Development Representative - Philippines

DevRev

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Philippines
Posted

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Sales Development Representative (SDR)

Anagram

Location
United States of America
Posted
Salary Range
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Business Development Representative (Remote)

Qualio

Location
Ireland
Posted

Join Qualio's remote team as a Business Development Representative and drive revenue growth through lead generation and sales opportunities.

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Enterprise Business Development Representative

Superside

Location
Brazil
Posted

Business Development Representative for Superside's Enterprise team, driving growth through outbound sales efforts with creative agencies and SaaS tech companies.

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Media Search Analyst - English (AU) | Remote

Telus Digital

Location
Australia
Posted

Evaluate music, video, and App Store content using Apple devices. Contribute to improving AI models for major brands through accurate analysis and research.

Binance logo

Customer Service Representative (Ukrainian & English)

Binance

Job Summary

Join Binance's Customer Service team as a Customer Support Representative (Ukrainian & English) and provide top-quality assistance to users via ticketing systems and live chat. You will handle high-volume live chats, manage complaints, and gather valuable feedback while working in a fast-paced environment with autonomy. As part of our user-centric global organization, you will collaborate with world-class talent and contribute to shaping the future of blockchain technology. With competitive salary and company benefits, flexible work arrangements, and opportunities for career growth, Binance is an ideal place to thrive. Our commitment to diversity and inclusion ensures that every candidate has an equal opportunity to succeed. By joining our team, you will be part of a client-facing business where exceptional support is our priority.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities:

    • Handle high volume live chat and other online tools
    • Provide accurate, valid and comprehensive information
    • Follow communication procedures, guidelines, and policies
    • Support other business units with customer liaison, accurately document customer requests
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Go the extra mile to engage customers

Requirements:

    • College degree or above
    • Fluent Ukrainian language, advanced English speaker
    • Minimum 1 year experience in Customer Service, preferably in finance or E-commerce industry
    • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
    • Ability to work under pressure, strong communication skills and exceed beyond expectation
    • Willing to work under different work shifts (including night shift)
    • Positive about the crypto industry
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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