Remote Jobs

Conga logo

Sales Development Representative with native German

Conga

Location
United Kingdom
Posted
Salary Range
360k - 600k GBP

Join Conga as an SDR and leverage your outbound sales experience in the DACH market to generate leads and build pipeline for our Sales Executives. Utilize your skills in cold calling, CRM platforms, and German/English communication to drive growth and succeed in a fast-paced environment.

CoachHub logo

Sales Development Representative North/West/East

CoachHub

Location
Croatia
Posted

Join CoachHub as a Sales Development Representative & drive customer acquisition in digital coaching, with unlimited coaching & global impact opportunities.

Sales Development Representative - Coursera for Government

Coursera

Location
United States of America
Posted

Join Coursera's Sales Development Team to generate interest in their platform and build a pipeline of business. Use your knowledge of edtech and enterprise learning to develop creative strategies for engaging prospects.

Wealthsimple logo

Investment Representative - English Only & Bilingual (French & English)

Wealthsimple

Location
British Virgin Islands
Posted

Join Wealthsimple as an Investment Representative to deliver exceptional client experiences, manage margin trading, and contribute to our mission of reimagining financial services with a focus on transparency and low-cost solutions.

Binance logo

Customer Service Representative - P2P (APAC)

Binance

Job Location

Brunei DarussalamCambodiaGeorgiaJapanArmeniaAzerbaijanBahrainBangladeshBhutanCyprusJordanKorea (South)KuwaitMalaysiaMaldivesNepalPakistanTaiwan, Republic of ChinaTajikistanLao PDRLebanonPhilippinesQatarSri LankaThailandTimor-LesteOmanMongoliaSyrian Arab Republic (Syria)TurkeyUnited Arab EmiratesViet NamAfghanistanChinaKyrgyzstanMyanmarSingaporeTurkmenistanYemenKazakhstanPalestinian TerritoryRussian FederationUzbekistanSaudi ArabiaIndiaIndonesiaIran, Islamic Republic ofIraqIsrael

Job Summary

Join Binance's Customer Service team as a P2P (APAC) South East Asia / Vietnam representative. As the frontline of the P2P market, you will arbitrate customer disputes, investigate trading activity, and create a culture that achieves business goals and objectives. You will use Customer Insight and Root Cause Analytics to identify product improvements and present them to stakeholders. With a focus on empathy, communication, and problem-solving, you will advocate for customers and gather valuable feedback. Binance offers a competitive salary, company benefits, and a work-from-home arrangement. As part of a user-centric global organization with a flat structure, you will collaborate with world-class talent and tackle unique projects with autonomy. With opportunities for career growth and continuous learning, you will thrive in a results-driven workplace.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.

Responsibilities

    • As the frontline of the P2P market, you and the team will arbitrate customer disputes professionally
    • Investigate trading activity and take appropriate actions to keep the marketplace safe and prevent fraudulent activity
    • Create a culture and processes which achieve the business goals and objectives with regards to customer service
    • Use Customer Insight and Root Cause Analytics to identify product improvements and present these to stakeholders and peers
    • Act as the Voice of the Customer across the organization
    • Identify and provide feedback through 1:1s, effective use of personal development plans and provision of coaching & development opportunities
    • Make sure customer and complainant surveys are carried out continuously in order to produce timely and up-to-date information about customer experience across all areas of the business
    • Ensure that learning from complaints is shared within the organization as well as with contractors, partners and if appropriate, publicized

Requirements

    • 1+ years experience of proven customer facing experience or experience as a customer service representative
    • Strong ability in using IT for professional use and can handle somewhat technical queries from customers
    • Exceptional written communication skill and a good listener
    • Fluent in English and a native language
    • Ability to multitask, prioritise, and control time effectively
    • Knowledge of blockchain, crypto, and P2P payments is a big plus
    • Fluency in English is a must with multilingual capability is a big plus
    • Willing to work weekends and irregular hours which will include night shifts
    • A Binance P2P user is highly preferred
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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