Customer Success Manager
Creatio
- Location
- Poland
- Posted
Customer/Partner Success Manager at Creatio: drive customer outcomes, build relationships, and collaborate with teams to drive growth.
Remote Jobs
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Quantum Metric
- Location
- United Kingdom
- Posted
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Customer Success Engineer
Hightouch
- Location
- British Virgin Islands
- Posted
Customer Success Engineering role at Hightouch, empowering users to take action on their data without coding, with a focus on impact and potential for growth.
Customer Success Engineer
Hightouch
- Location
- Croatia
- Posted
- Salary Range
- 85k - 120k USD
Provide technical support to customers using the Hightouch platform, collaborate with cross-functional teams, and ensure customer success through effective communication and problem-solving.
Customer Success Engineer
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 100k - 140k USD
Resolve customer issues, improve internal tools, and provide engineering solutions to enhance the customer experience at Vercel. Work remotely with a global team using your expertise in frontend development and cloud technologies.
Customer Success Engineer
Twilio
- Posted
Provide technical support to Segment customers, help them utilize the API across web, mobile, and server platforms, improve documentation, and work with product teams to enhance customer satisfaction.
Customer Success Architect
Gitlab
- Location
- Germany
- Posted
- Salary Range
- 100k - 150k USD
As a Customer Success Architect at GitLab, you will drive customer success by aligning the platform with business objectives, providing technical guidance, and fostering strong relationships to ensure customer satisfaction and growth.
Director - Customer Success
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 220k - 330k USD
Lead the Customer Success team at Vercel to ensure enterprise customers achieve success with our platform. Manage CSMs, set metrics, drive efficiency, collaborate cross-functionally, and mentor your team while enjoying a comprehensive benefits package including stock options and flexible work arrangements.
Sr. Manager of Customer Success
Cobalt
- Location
- United States of America
- Posted
Lead customer success team at Cobalt, driving health scores, adoption & playbooks with sales, marketing & ops teams.
Sr. Manager of Customer Success
Cobalt
- Location
- United States of America
- Posted
Senior Manager of Customer Success role at Cobalt, driving customer health scores and product adoption with a global mindset and competitive compensation.
Customer Success Director (Manager), Advertising
CommerceIQ
- Location
- United States of America
- Posted
- Salary Range
- 107k - 177k USD
Customer Success Director at CommerceIQ: lead team of Advertising Managers & Directors, drive customer success & growth
Senior Manager - Customer Success Engineering
Vercel
- Location
- Germany
- Posted
Lead the Customer Success Engineering team at Vercel to deliver exceptional customer experiences. Drive team performance, implement solutions, mentor staff, and ensure efficient processes for scaling support without linear growth.
Senior Customer Success Operations Manager
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 140k - 190k USD
Manage customer success operations at Vercel, collaborate with leadership, improve processes, and support GTM strategies to enhance customer retention and expansion.
Senior Manager, Customer Success Operations
AlphaSense
- Location
- United States of America
- Posted
- Salary Range
- 120k - 150k USD
Senior Manager, Customer Success Operations at AlphaSense, optimizing customer success processes and driving productivity for revenue teams.
Program Manager - Customer Success Operations
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 90k - 149k USD
Join Brightwheel as a Program Manager to drive operational excellence in customer success, leveraging data and automation to enhance processes and deliver exceptional customer experiences.
Customer Success Regional Team Manager
Canonical
- Location
- Anywhere in the world
- Posted
Lead Canonical's Customer Success team globally, driving customer engagement and retention through strategic planning and team leadership. Manage regional performance metrics and collaborate across departments to enhance customer success.
Lead Customer Success Engineer
Rackspace
- Location
- India
- Posted
- Salary Range
- 150k - 250k USD
Lead technical support for large and complex customer solutions, manage customer relationships, lead teams in delivering projects, ensure high Net Promoter Scores, and maintain world-class service through proactive architecture reviews and consultancy work at Rackspace Technology.
Customer Success Engineer – Spain
Quantum Metric
- Location
- Spain
- Posted
Support clients in implementing digital strategies using Quantum Metric's platform, develop custom solutions with JavaScript, and ensure client success through technical expertise and strong communication skills.
Customer Success Advisor
Xapo Bank
- Location
- Gibraltar
- Posted
Customer Success Advisor at Xapo Bank supporting HQ Support Manager with daily customer-facing banking operations, onsite visits, events, VIP visits, and facilities management.
Director, Digital Customer Success
Vercel
- Location
- United States of America
- Posted
- Salary Range
- 176k - 264k USD
Lead Vercel's global Digital Customer Success program, manage onboarding and customer engagement strategies, collaborate across teams to enhance customer value, and drive retention through effective team leadership and operational excellence.
Customer Success Manager
Creatio
Job Location
Job Summary
Creatio is seeking a Customer/Partner Success Manager to drive exceptional customer outcomes in the LATAM region. The role involves developing and maintaining strategic relationships with clients, collecting feedback, and driving customer retention and renewals. As a key advisor to stakeholders, you will collaborate with various teams to drive customer implementation projects, adoption, and growth. With a focus on making clients successful, Creatio offers a remote-first hybrid model, a culture of genuine care, and competitive pay options. The ideal candidate has 3+ years of experience working with global SMB or Corporate segment customers, fluent in Spanish and English, and excellent communication skills.
Creatio is a leading provider of business process automation and CRM solutions. We empower our customers with the freedom to own their automation through our unique low/no-code composable architecture.We are looking for a Customer/Partner Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with clients across the LATAM region, serving as a trusted advisor to key stakeholders.We pursue excellence in everything and have a lot of fun along the way. Working on our team as a Customer/Partner Success Manager position involves: Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;Collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution; Developing and maintaining trusted relationships with key partners and their customers;Driving customer retention and renewals by building strong relationships; Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth. Required skills and qualifications: 3+ years of experience working with global SMB or Corporate segment customers; Fluent in Spanish and English — both verbal and written with executive-level communication.Experience with CRM / ERP / Core systems / other corporate software;Experience of managing or overseeing software implementation projects, or customization of corporate software;Strong Customer-Centric Communication and Presentations Skills Experience in problem-solving, working with customer objections; Commercial Acumen, Negotiation, and Renewal Management experienceExcellent time management and efficiency skills What to expect from us:A leading company in a fast-growing environment with a focus on making our clients successful.Powerful, mature, and award-winning Low-Code and CRM product (a Leader in Gartner Quadrants and Forrester report).A developed partnership network in Latin America and globally of leading system integrators.A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.A culture of genuine care, ownership, dedication, and high standards (learn more here).A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.Competitive pay and paid leave options for life-qualifying events, sickness, etc.
