Remote Jobs

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer/Partner Success Manager at Creatio: drive customer outcomes, build relationships, and collaborate with teams to drive growth.

Vercel logo

Senior Customer Success Engineer

Vercel

Location
Germany
Posted

Resolve customer issues, improve internal tools, and enhance the customer experience at Vercel. Requires frontend development background and excellent communication skills.

brightwheel logo

Senior Program Manager - Customer Success Operations

brightwheel

Location
United States of America
Posted
Salary Range
112k - 179k USD

Lead the Customer Success Operations team at Brightwheel, focusing on process optimization, cross-functional collaboration, and driving impactful initiatives to enhance customer outcomes.

Customer Success Systems Analyst

Coursera

Location
India
Posted

Gainsight CS Admin - lead configuration and administration, design business processes, collaborate with stakeholders

Rackspace logo

Customer Success Associate IV-IN

Rackspace

Location
India
Posted

Customer Success Associate IV-IN role in Gurgaon, India, providing support to largest customer base, managing inbound requests, and ensuring efficient resolution.

Vercel logo

Senior Customer Success Systems Engineer

Vercel

Location
Germany
Posted

Design and maintain tooling for the Customer Success Engineering team at Vercel. Collaborate with peers, integrate new technologies, and ensure data integrity while supporting customer success through engineering solutions.

Relay Commerce logo

Technical Customer Success Specialist

Relay Commerce

Location
Brazil
Posted

Technical Customer Success Specialist at Relay Commerce - troubleshoot technical issues, debug errors, and provide expert support to customers in e-commerce and B2B SaaS.

ActiveCampaign logo

Vice President of Customer Success

ActiveCampaign

Location
United States of America
Posted

Vice President of Customer Success at ActiveCampaign: lead high-performance team, develop strategies for customer satisfaction & growth

OfferFit logo

Customer Success Director (Individual Contributor)

OfferFit

Location
Canada
Posted
Salary Range
54k - 262k USD

Customer Success Director at OfferFit: lead AI transformation in marketing technology, drive business impact, and collaborate with teams.

Smartcar logo

Senior Director of Customer Success

Smartcar

Location
United States of America
Posted
Salary Range
160k - 270k USD

Lead Customer Success at Smartcar, driving customer retention and growth by managing Account Management and Solutions Architecture teams. Utilize customer success metrics to inform decisions and foster a culture of excellence.

StackAdapt logo

Client Success Manager

StackAdapt

Location
Canada
Posted

Join StackAdapt as a Client Success Manager to support self-serve clients, resolve technical issues, and contribute to process improvements while enjoying competitive pay, health benefits, and professional development opportunities.

StackAdapt logo

Client Success Manager

StackAdapt

Location
United States of America
Posted
Salary Range
900k - 1M USD

Join StackAdapt as a Client Success Manager to support clients with their advertising campaigns, resolve technical issues, and contribute to process improvements within our fast-growing company.

ClinChoice logo

Client Success Manager

ClinChoice

Location
United States of America
Posted

Client Success Manager at ClinChoice: lead client relationships, drive growth, and deliver strategic counsel for pharmaceutical, biotechnology, and medical device companies.

Podium logo

AU Customer Success Specialist (Philippines)

Podium

Location
Philippines
Posted
Salary Range
2k - 2k USD

Customer Success Specialist at Podium, driving customer success and growth for small businesses with AI-powered lead conversion platform.

Anaplan logo

Principal Customer Success Business Partner

Anaplan

Location
Sweden
Posted

Anaplan CSBP drives customer success, expansion & optimisation for Nordic customers, leveraging expertise in business processes, planning & forecasting.

Creatio logo

Customer Success Manager

Creatio

Job Location

Job Summary

Creatio is seeking a Customer/Partner Success Manager to drive exceptional customer outcomes in the LATAM region. The role involves developing and maintaining strategic relationships with clients, collecting feedback, and driving customer retention and renewals. As a key advisor to stakeholders, you will collaborate with various teams to drive customer implementation projects, adoption, and growth. With a focus on making clients successful, Creatio offers a remote-first hybrid model, a culture of genuine care, and competitive pay options. The ideal candidate has 3+ years of experience working with global SMB or Corporate segment customers, fluent in Spanish and English, and excellent communication skills.

Creatio is a leading provider of business process automation and CRM solutions. We empower our customers with the freedom to own their automation through our unique low/no-code composable architecture.We are looking for a Customer/Partner Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with clients across the LATAM region, serving as a trusted advisor to key stakeholders.We pursue excellence in everything and have a lot of fun along the way. Working on our team as a Customer/Partner Success Manager position involves:  Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;Collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;     Developing and maintaining trusted relationships with key partners and their customers;Driving customer retention and renewals by building strong relationships;     Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth. Required skills and qualifications:  3+ years of experience working with global SMB or Corporate segment customers; Fluent in Spanish and English — both verbal and written with executive-level communication.Experience with CRM / ERP / Core systems / other corporate software;Experience of managing or overseeing software implementation projects, or customization of corporate software;Strong Customer-Centric Communication and Presentations Skills  Experience in problem-solving, working with customer objections;      Commercial Acumen, Negotiation, and Renewal Management experienceExcellent time management and efficiency skills What to expect from us:A leading company in a fast-growing environment with a focus on making our clients successful.Powerful, mature, and award-winning Low-Code and CRM product (a Leader in Gartner Quadrants and Forrester report).A developed partnership network in Latin America and globally of leading system integrators.A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.A culture of genuine care, ownership, dedication, and high standards (learn more here).A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.Competitive pay and paid leave options for life-qualifying events, sickness, etc.