Remote Jobs

Creatio logo

Customer Success Manager

Creatio

Location
Portugal
Posted

Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.

Taskrabbit logo

Customer Support Advocate - French Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Create seamless customer experiences, solve complex issues, and drive business growth in a fast-paced, inclusive environment.

Ueni Ltd logo

Customer Support Agent - Multichannel

Ueni Ltd

Location
Argentina
Posted

Provide top-notch customer support to small businesses using UENI's tools, ensuring their success through effective communication and problem-solving. Collaborate with a remote team to improve services and achieve business goals.

JumpCloud logo

Customer References Coordinator - India

JumpCloud

Location
India
Posted

Join JumpCloud's Corporate Communications team as a Customer References Coordinator and create compelling customer success stories

Taskrabbit logo

Customer Support Advocate - Portuguese Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, recognize unique needs, and deliver exceptional service in Portuguese speaking role.

Binance logo

Customer Service Representative - (Portuguese/English)

Binance

Location
Portugal
Posted

Customer Service Representative at Binance: Provide top-quality assistance via live chat and email, manage complaints, and gather feedback to ensure high customer satisfaction.

saas.group logo

Partnership Manager

saas.group

Location
Croatia
Posted

Partnership Manager at picdrop: Drive partnership efforts, build communities, and contribute to growth in a flexible, remote role with saas.group.

Binance logo

Customer Service Representative - P2P (LATAM)

Binance

Location
Colombia
Posted

Customer Service Representative - P2P market specialist role at Binance, providing exceptional support to clients and driving business goals through product improvements.

Consensys logo

Senior Product Manager - MetaMask (Bitcoin)

Consensys

Location
Cameroon
Posted
Salary Range
134k - 186k USD

MetaMask seeks product manager to lead Bitcoin experience, defining vision & strategy, designing products, researching user problems, driving adoption & shaping standards.

Creatio logo

Customer Success Manager

Creatio

Job Location

Portugal

Job Summary

We are seeking a Customer Success Manager to join our Americas Team/Remote. The role involves managing customer portfolios, collecting feedback, and developing relationships with key partners and customers. As a Customer Success Manager, you will collaborate with various teams to drive customer implementation projects, adoption, and growth. We expect 3+ years of experience working with global SMB or Corporate segment customers, excellent communication skills, and experience with CRM/ERP systems. Our company offers a remote-first hybrid model, competitive pay, and paid leave options. You will work with an award-winning product and be part of a culture that values care, ownership, dedication, and high standards.

We are looking for a Customer Success Manager for the SMB and Corp segment market to join our team. 

Working on our team as a Customer Success Manager position involves:

    • managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
    • collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;   
    • developing and maintaining trusted relationships with key partners and their customers;
    • driving customer retention and renewals by building strong relationships;
    • collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.

Candidate Expectations:

    • 3+ years of experience working with global SMB or Corporate segment customers;     
    • English language — Advanced; 
    • experience in implementing/customizing corporate software;    
    • excellent communication and presentation skills;     
    • experience with CRM / ERP / Core systems;
    • experience in problem-solving, working with customer objections;
    • experience in conducting trainings and presentations;     
    • understanding business needs with further translation into the requirements.

What to expect from us:

    • the award-winning product (a Leader in Gartner Quadrants) to be proud of;
    • a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
    • culture of genuine care, ownership, dedication, and high standards;
    • a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
    • Creatio offers all team members competitive pay;
    • paid leave options for life-qualifying events, sicknesses, etc.