Remote Jobs

Skedda logo

Customer Success Specialist

Skedda

Location
Croatia
Posted

Job at Skedda: Customer Support Specialist for a global booking management platform

saas.group logo

Partnership Manager

saas.group

Location
Croatia
Posted

Partnership Manager at picdrop: Drive partnership efforts, build communities, and contribute to growth in a flexible, remote role with saas.group.

Horizons logo

Partnership Sales Manager NORAM

Horizons

Location
United States of America
Posted

Partnership Sales Manager at Horizons - drive revenue growth through partner channels and build meaningful affiliate relationships.

Wasabi Technologies logo

Director Strategic Alliances

Wasabi Technologies

Location
United States of America
Posted

Wasabi Technologies seeks Director Strategic Alliances to drive revenue growth through partnerships in the data protection space.

Xero logo

Lead Engineer

Xero

Location
United Kingdom
Posted
Salary Range
120k - 150k USD

Join Xero as a Senior Software Engineer to develop innovative solutions using C#, React, and AWS. Lead teams, mentor engineers, and contribute to high-quality software products while enjoying excellent benefits like private medical insurance and flexible work arrangements.

Curai logo

Privacy Lead

Curai

Location
United States of America
Posted
Salary Range
160k - 200k USD

Lead Curai's privacy program, ensuring HIPAA compliance, and drive digital health privacy standards.

Trafilea logo

Merchandising Lead

Trafilea

Location
United States of America
Posted

Lead the growth of new businesses at Trafilea by managing assortment, pricing, inventory, and sales planning strategies across multiple brands and marketplaces. Collaborate with teams to ensure profitability and customer satisfaction in a dynamic remote environment.

Red Canary logo

Strategic Alliances Manager

Red Canary

Location
United States of America
Posted
Salary Range
137k - 160k USD

Manage strategic technology partnerships at Red Canary, driving growth through alliances and GTM strategies. Develop KPIs, collaborate with product teams, and build relationships with senior stakeholders in the cybersecurity industry.

Mercury logo

Sr. Strategic Operations Program Manager - Banking

Mercury

Location
Canada
Posted
Salary Range
145k - 201k USD

Lead cross-functional programs at Mercury, driving strategic initiatives and coordinating large-scale efforts. Partner with key teams to align company priorities and deliver impactful results.

Mercury logo

Sr. Strategic Operations Program Manager - Risk & Compliance

Mercury

Location
Canada
Posted
Salary Range
145k - 201k USD

Lead strategic programs in Risk & Compliance at Mercury, driving cross-functional initiatives and ensuring alignment with company goals while managing complex projects and fostering collaboration across teams.

CaptivateIQ logo

Director of Alliances

CaptivateIQ

Location
British Virgin Islands
Posted
Salary Range
250k - 285k USD

Lead CaptivateIQ's partner strategy as a Director of Alliances, driving revenue growth through strategic alliances and partnerships while enjoying comprehensive benefits and opportunities for professional development.

Makersite GmbH logo

Strategic Alliances Partner Manager

Makersite GmbH

Location
Croatia
Posted

Strategic Alliances Partner Manager at Makersite: drive revenue growth through high-impact relationships with consulting firms.

Vonage logo

Senior Product Manager - Salesforce CC

Vonage

Location
United Kingdom
Posted

Lead Vonage's product strategy for Salesforce integrations, driving innovation in CCaaS solutions through market research, customer collaboration, and cross-functional teamwork. Utilize your expertise in Salesforce ecosystems to enhance our product offerings and contribute to the company's success.

Cyberhaven logo

Director - Technology Alliances

Cyberhaven

Location
United States of America
Posted

Director of Technology Alliances at Cyberhaven, driving revenue growth through strategic partnerships and AI-powered data security solutions.

Skedda logo

Customer Success Specialist

Skedda

Job Location

CroatiaDenmarkEstoniaFinlandFranceGeorgiaGermanyGreeceMaltaAndorraArmeniaAustriaAzerbaijanBelgiumBulgariaCyprusSwedenSlovakiaSloveniaLatviaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNorwayPolandRomaniaSpainTurkeyUkraineCzech RepublicAlbaniaBelarusLiechtensteinMonacoMontenegroUnited KingdomBosnia and HerzegovinaMoldovaPortugalRussian FederationSan MarinoSerbiaHungaryIcelandIrelandItaly

Job Summary

Skedda is seeking a Customer Support Specialist to help customers with scheduling scenarios, provide product feedback, and collaborate with the team. The ideal candidate has excellent communication skills, a strong interest in technology, and experience in customer interaction.

FULL-TIME / 100% Remote / Within Europe / Central European Time Zone (CET)

Skedda is a leading global booking management platform dedicated to streamlining venue and space reservations and scheduling. We serve over 7,000 customers and nearly two million users across the world. Today, the product includes functionality such as floor plan visualizations, venue booking, pricing and payments capabilities, and utilization reports and analytics. Skedda has won awards from G2, Capterra, and SoftwareAdvice.

Role overview

  • Centers around a PhD-level understanding of our product
  • Being curious about customers’ unique space scheduling scenarios
  • Collecting and reporting feedback to assist with product development decisions
  • Collaborating with the broader team on support strategy, product strategy, and customer relationship management

Day to day responsibilities

  • Answering email/chat questions from prospective and existing customers about our product
  • Helping customers find solutions to their unique scheduling scenarios
  • Updating internal product collateral (knowledge base, etc.)

About You

  • You’re a strong verbal and written communicator
  • You’re a systems thinker who can help bring clarity to complex ideas
  • You keep customer needs top of mind during your design and decision-making process
  • You can balance a pragmatic problem-solving approach with a strong attention to detail
  • You welcome feedback to improve your skills and work
  • You take initiative and work with a healthy sense of urgency

Skills & Experience

  • Demonstrate outstanding written and verbal communication in English
  • Have a friendly, engaging, and professional manner
  • Strong interest in technology/SaaS products
  • Have experience in customer/client interaction
  • Motivated to help customers get the most out of our product
  • Highly organized, with attention to detail

Benefits

  • Competitive salary, benefits package, and paid time off
  • Flexible schedule
  • Creative and collaborative work environment
  • Direct exposure to the leadership team across departments
  • Be empowered to leave a significant mark on the product and the customers

About us

We’re an international team from 14+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.

At Skedda, our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues:

  1. We are a community
  2. Quality is at our core
  3. Take ownership
  4. Create momentum every day
  5. Tackle hard problems
  6. Be curious

We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!

To learn more about Skedda, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues.