Remote Jobs

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Customer Success Specialist

Skedda

Location
Croatia
Posted

Job at Skedda: Customer Support Specialist for a global booking management platform

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OEM Partnership Manager

Creatio

Location
British Virgin Islands
Posted

OEM Partnership Manager for White Label department in a fast-growing company

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Evaluador de Internet

Welocalize

Location
Spain
Posted

Evaluate internet content quality, detect inappropriate ads, and improve ad relevance for clients in Spain.

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Nurse Practitioner

Everly Health

Location
United States of America
Posted

Provide telehealth services as a Nurse Practitioner for Everly Health, conducting virtual health assessments and offering guidance to improve patient care.

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Senior Alliances Marketing

Vonage

Location
United States of America
Posted

Alliance Marketing Manager at Vonage: Develop and execute marketing strategies for Alliances, ISVs, and SIs, creating value propositions and messaging, and driving business growth through events and campaigns.

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Virtual Nurse Practitioner

Ro

Location
United States of America
Posted

Join Ro as a remote Nurse Practitioner offering high-quality telehealth services. Use advanced medical skills and technology to provide care, diagnose, prescribe, and counsel patients across multiple states. Be part of a diverse team committed to improving healthcare accessibility.

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Sr Big Data Engineer Airflow and Oozie (GCP)

Rackspace

Posted
Salary Range
116k - 198k USD

Join Rackspace Technology as a Senior Big Data Engineer and work on scalable batch processing systems using Hadoop, Oozie, Airflow, and GCP. Enjoy remote flexibility and competitive compensation with excellent benefits.

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Conversion Rate Optimization Manager

Apollo.io

Location
United States of America
Posted

Conversion Rate Optimization Manager at Apollo.io: drive user journey optimization, A/B testing, and data-driven decision making to scale organic and paid conversion efforts.

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Senior IT SaaS Administrator

Muck Rack

Location
United States of America
Posted
Salary Range
110k - 132k USD

Join our IT team as a Senior IT SaaS Administrator to manage and optimize SaaS applications, automate workflows, and ensure security compliance across our tech stack. Work with cross-functional teams to enhance end-user experience and contribute to strategic IT plans.

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Sr. Technical Program Manager - Growth Engineering

hims & hers

Location
United States of America
Posted
Salary Range
170k - 185k USD

Senior Technical Program Manager - drive strategic initiatives, deliver high-impact programs, and optimize engineering operations.

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Complaint Analysis Manager

Binance

Location
Brunei Darussalam
Posted

Lead complaint analysis and drive process enhancements for Binance's customer support team.

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Customer Success Specialist

Skedda

Job Location

CroatiaDenmarkEstoniaFinlandFranceGeorgiaGermanyGreeceMaltaAndorraArmeniaAustriaAzerbaijanBelgiumBulgariaCyprusSwedenSlovakiaSloveniaLatviaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNorwayPolandRomaniaSpainTurkeyUkraineCzech RepublicAlbaniaBelarusLiechtensteinMonacoMontenegroUnited KingdomBosnia and HerzegovinaMoldovaPortugalRussian FederationSan MarinoSerbiaHungaryIcelandIrelandItaly

Job Summary

Skedda is seeking a Customer Support Specialist to help customers with scheduling scenarios, provide product feedback, and collaborate with the team. The ideal candidate has excellent communication skills, a strong interest in technology, and experience in customer interaction.

FULL-TIME / 100% Remote / Within Europe / Central European Time Zone (CET)

Skedda is a leading global booking management platform dedicated to streamlining venue and space reservations and scheduling. We serve over 7,000 customers and nearly two million users across the world. Today, the product includes functionality such as floor plan visualizations, venue booking, pricing and payments capabilities, and utilization reports and analytics. Skedda has won awards from G2, Capterra, and SoftwareAdvice.

Role overview

  • Centers around a PhD-level understanding of our product
  • Being curious about customers’ unique space scheduling scenarios
  • Collecting and reporting feedback to assist with product development decisions
  • Collaborating with the broader team on support strategy, product strategy, and customer relationship management

Day to day responsibilities

  • Answering email/chat questions from prospective and existing customers about our product
  • Helping customers find solutions to their unique scheduling scenarios
  • Updating internal product collateral (knowledge base, etc.)

About You

  • You’re a strong verbal and written communicator
  • You’re a systems thinker who can help bring clarity to complex ideas
  • You keep customer needs top of mind during your design and decision-making process
  • You can balance a pragmatic problem-solving approach with a strong attention to detail
  • You welcome feedback to improve your skills and work
  • You take initiative and work with a healthy sense of urgency

Skills & Experience

  • Demonstrate outstanding written and verbal communication in English
  • Have a friendly, engaging, and professional manner
  • Strong interest in technology/SaaS products
  • Have experience in customer/client interaction
  • Motivated to help customers get the most out of our product
  • Highly organized, with attention to detail

Benefits

  • Competitive salary, benefits package, and paid time off
  • Flexible schedule
  • Creative and collaborative work environment
  • Direct exposure to the leadership team across departments
  • Be empowered to leave a significant mark on the product and the customers

About us

We’re an international team from 14+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.

At Skedda, our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues:

  1. We are a community
  2. Quality is at our core
  3. Take ownership
  4. Create momentum every day
  5. Tackle hard problems
  6. Be curious

We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!

To learn more about Skedda, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues.