Customer Support Coach
Marketing Operations Specialist
- Location
- Thailand
- Posted
Provide excellent customer support to hotel clients using Cloudbeds software, resolve issues, build relationships, and contribute to product improvements.
Remote Jobs
Senior Product Manager - Salesforce CC
Vonage
- Location
- United Kingdom
- Posted
Lead Vonage's product strategy for Salesforce integrations, driving innovation in CCaaS solutions through market research, customer collaboration, and cross-functional teamwork. Utilize your expertise in Salesforce ecosystems to enhance our product offerings and contribute to the company's success.
Director - Technology Alliances
Cyberhaven
- Location
- United States of America
- Posted
Director of Technology Alliances at Cyberhaven, driving revenue growth through strategic partnerships and AI-powered data security solutions.
Sr. Financial Analyst - Cash & Equity
hims & hers
- Location
- United States of America
- Posted
- Salary Range
- 120k - 145k USD
Senior Financial Analyst at Hims & Hers: Cash flow forecasting, equity-based compensation, financial modeling, and data analysis for executive decision-making.
Sr. Technical Program Manager - Data Platform
hims & hers
- Location
- United States of America
- Posted
- Salary Range
- 170k - 185k USD
Senior Technical Program Manager - Data Platform Engineering
Nurse Practitioner
Everly Health
- Location
- United States of America
- Posted
Provide telehealth services as a Nurse Practitioner for Everly Health, conducting virtual health assessments and offering guidance to improve patient care.
Senior Alliances Marketing
Vonage
- Location
- United States of America
- Posted
Alliance Marketing Manager at Vonage: Develop and execute marketing strategies for Alliances, ISVs, and SIs, creating value propositions and messaging, and driving business growth through events and campaigns.
Virtual Nurse Practitioner
Ro
- Location
- United States of America
- Posted
Join Ro as a remote Nurse Practitioner offering high-quality telehealth services. Use advanced medical skills and technology to provide care, diagnose, prescribe, and counsel patients across multiple states. Be part of a diverse team committed to improving healthcare accessibility.
Sr Big Data Engineer Airflow and Oozie (GCP)
Rackspace
- Posted
- Salary Range
- 116k - 198k USD
Join Rackspace Technology as a Senior Big Data Engineer and work on scalable batch processing systems using Hadoop, Oozie, Airflow, and GCP. Enjoy remote flexibility and competitive compensation with excellent benefits.
Sr Associate - Business Development (Asset Listing)
Kraken
- Location
- United States of America
- Posted
- Salary Range
- 96k - 153k USD
Join Kraken's Asset Listing team as a Business Development Sr Associate and drive business growth in the crypto industry.
Sr. Business Intelligence Developer - Remote, Poland
Clari
- Location
- Poland
- Posted
Join Clari as a Sr. Business Intelligence Developer and design scalable data models for business intelligence and reporting.
Project Research & Due Diligence (Infra sector)
Binance
- Location
- Brunei Darussalam
- Posted
Research reports on crypto trends, blockchain data analysis, and collaboration in a user-centric global organization.
Japanese | Korean | Mandarin Interpreters
Welocalize
- Location
- Singapore
- Posted
Freelance Japanese, Korean, Mandarin interpreters needed for computer technology industry in Singapore
Conversion Rate Optimization Manager
Apollo.io
- Location
- United States of America
- Posted
Conversion Rate Optimization Manager at Apollo.io: drive user journey optimization, A/B testing, and data-driven decision making to scale organic and paid conversion efforts.
Senior IT SaaS Administrator
Muck Rack
- Location
- United States of America
- Posted
- Salary Range
- 110k - 132k USD
Join our IT team as a Senior IT SaaS Administrator to manage and optimize SaaS applications, automate workflows, and ensure security compliance across our tech stack. Work with cross-functional teams to enhance end-user experience and contribute to strategic IT plans.
Sr. Technical Program Manager - Growth Engineering
hims & hers
- Location
- United States of America
- Posted
- Salary Range
- 170k - 185k USD
Senior Technical Program Manager - drive strategic initiatives, deliver high-impact programs, and optimize engineering operations.
Complaint Analysis Manager
Binance
- Location
- Brunei Darussalam
- Posted
Lead complaint analysis and drive process enhancements for Binance's customer support team.
Sr. Technical Program Manager - Data Science & Analytics
Coursera
- Location
- India
- Posted
Lead high-impact data enablement programs, drive cross-functional collaboration, and ensure data quality and consistency across the organization as a Senior Technical Program Manager.
Localization Project Manager - Life Sciences
Welocalize
- Location
- Argentina
- Posted
Manage localization projects for Life Sciences clients, ensuring timely delivery and strong relationships with internal and external resources.
Sr. Technical Program Manager, Office of the CTO
Gitlab
- Location
- Canada
- Posted
Sr. Technical Program Manager role leading cross-functional initiatives in Engineering division with flexible remote work options and growth opportunities.
Customer Support Coach
Marketing Operations Specialist
Job Location
Job Summary
Assist and support hotel properties using Cloudbeds software. Resolve customer complaints via various channels, troubleshoot issues, maintain relationships, gather feedback for future releases, use training materials, create tutorials, attend online training. Requires 1+ years hospitality experience, fluent in English and Thai.
What You Will Do:
Assist and support our existing customers (hotel properties) daily in the use of our software in English or Thai
Resolve customers' complaints/questions via phone, email, chat, or any other media that Cloudbeds uses to help customers
Troubleshoot and make outbound calls for escalated issues when necessary
Cultivate and maintain an excellent relationship with customers to build client loyalty/retention and promote increased usage and adoption of the software
Gather customers' feedback and requirements for future releases of the software
Use training materials to keep up-to-date with the latest system's updates
Help create new tutorials as needed by contributing content to the database of support articles
Attend company-wide online training sessions
Key Competencies include:
Product Delivery Expertise: Capability to clearly communicate the product(s) and brand to clients
Able to lead to multiple personality types
Highly organized, proactive, self-starter, and team player with a love of continually improving the processes around you.
Communication and Emotional Intelligence: Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
The ability to multitask and cope with change, in a fast-paced working environment
You’ll Succeed With:
1+ years of hospitality experience in hotels, hostels, BNBs or similar with Front Desk, Night Auditor, Revenue Manager, General Manager or similar roles
Previous experience in customer service or similar is a plus
Native or Fluent in English
Native or fluent Thai
Excellent communication skills and a positive attitude
Excellent problem-solving skills and emotional management
Great levels of learning agility
Compatible graduation course or more than 2 years of proven experience in the area
Skill with computers and systems
Excellent internet/wifi connection
Note: This is a remote position that can be done anywhere
*ATTENTION: PLEASE SEND YOUR CV IN ENGLISH!*
