Remote Jobs

Black & White Zebra logo

Editor, The CX Lead

Black & White Zebra

Location
Canada
Posted
Salary Range
70k - 90k USD

Create high-quality content that drives organic traffic growth for Black and White Zebra's website, collaborating with subject matter experts to produce informative articles on career development insights and software reviews.

Rackspace logo

Engagement Manager

Rackspace

Location
Canada
Posted
Salary Range
85k - 120k USD

Oversee medium to large projects at Rackspace Technology as an Engagement Manager. Manage timelines, align customer objectives, and ensure program success while collaborating with teams and presenting insights to stakeholders.

Aleph logo

Engagement Manager

Aleph

Location
United States of America
Posted

Join Aleph as a Customer Success Specialist & drive growth through data analytics expertise & client-facing responsibilities.

Testlio logo

Engagement Manager

Testlio

Location
Cameroon
Posted
Salary Range
500k - 500k USD

Drive strategic client success with Testlio, a leading quality management company combining humans and machines to assure quality products at scale.

Testlio logo

Engagement Manager

Testlio

Location
Brazil
Posted
Salary Range
500k - 500k USD

Drive client success and shape the future of quality engineering at Testlio

Testlio logo

Engagement Manager

Testlio

Location
Cameroon
Posted
Salary Range
500k - 500k USD

Remote Engagement Manager at Testlio, driving strategic client success and growth in quality management

Gitlab logo

Area Sales Manager - Commercial

Gitlab

Location
Singapore
Posted

Area Sales Manager at GitLab: Lead Commercial Sales Team across ASEAN, develop strategies for new customer acquisition, manage Account Executives, and maintain strong relationships with key decision-makers.

Binance logo

Social Media Specialist (Reddit)

Binance

Location
Croatia
Posted

Social Media Specialist (Reddit) at Binance: Create engaging content, drive campaigns, and grow the @Binance Reddit account.

Binance logo

Complaint Analysis Manager

Binance

Location
Brunei Darussalam
Posted

Lead complaint analysis and drive process enhancements for Binance's customer support team.

Sporty Group logo

INT Retention Lead, Online Casino Games

Sporty Group

Location
Croatia
Posted

Retention Lead for Online Casino Games at Sporty: drive retention activities with personalisation & analytics, lead cross-functional teams & collaborate with partners.

InDebted logo

Customer and Client Support Lead - Canada

InDebted

Location
Canada
Posted

Customer and Client Support Lead - Manage high communication volumes, ensure SLAs, drive collections performance, and collaborate with leadership in Canada.

Checkr logo

Strategic Account Director

Checkr

Location
United States of America
Posted
Salary Range
256k - 301k USD

Strategic Account Director at Roboflow: drive growth, partnership & customer success.

Binance logo

Marketing Manager

Binance

Location
Thailand
Posted

Marketing Manager for Binance's local market initiatives in Thailand

Teikametrics logo

Marketing Manager

Teikametrics

Location
China
Posted

Mandarin-speaking Marketing Manager for Teikametrics, driving lead generation and content marketing for APAC customer base.

COMPLY logo

Client Marketing Manager

COMPLY

Location
United States of America
Posted
Salary Range
85k - 95k USD

Lead client engagement strategies at COMPLY, driving adoption and retention through tailored campaigns and cross-functional collaboration.

Emburse logo

Field Marketing Manager

Emburse

Location
United Kingdom
Posted

Marketing Manager role at Roboflow, driving pipeline growth through integrated marketing campaigns, leveraging data-driven insights to optimize performance.

WorkOS logo

Field Marketing Manager

WorkOS

Location
United States of America
Posted

Lead WorkOS's field marketing efforts by organizing events and conferences to enhance brand awareness among developers. Collaborate with sales and design teams while managing budgets and tracking event success.

Dropbox logo

Field Marketing Manager

Dropbox

Location
Canada
Posted
Salary Range
105k - 142k C$

Lead field marketing activities for North America at Dropbox, driving engagement through events and supporting pipeline deals with strategic programs.

Canonical logo

Field Marketing Manager

Canonical

Location
Cameroon
Posted

Field Marketing Manager at Canonical - drive regional marketing initiatives and pipeline generation in EMEA

Black & White Zebra logo

Editor, The CX Lead

Black & White Zebra

Job Location

Canada

Salary Range

70k - 90k USD / YEAR

Job Summary

The Editor, The CX Lead role at Black and White Zebra involves creating high-quality content that ranks well in search results, driving organic traffic growth. As a key player, you'll collaborate with subject matter experts to create informative articles on career development insights, how-to guides, and software reviews. You'll use data signals to analyze performance, optimize content, and maintain a strong contributor pool. The role offers flexible remote work options, a comprehensive benefits package, and an annual salary range of $70,000-$90,000 CAD.

About the Role:
As the Editor, The CX Lead, you will be a key player in driving organic traffic growth for thecxlead.com site. Owning the creation of useful SEO optimized content, and injecting it with expertise from the external subject matter experts you will collaborate with to create high quality articles - with the aim to make your site the go-to resource for career development insights, how-to guides, and helpful software reviews.

Who You Are:
You're an audience-first thinker who understands that what's best for our audience is ultimately best for the business, championing quality and user-helpfulness in every piece, using data signals to make improvements based on your audience needs.

You are a guardian for content with purpose, ensuring the content that's prioritized and published is the content that will most effectively support your publication’s goals.

Your finger is on the pulse of the performance of your most valuable pages—you frequently review SERP and use performance data to analyze the content, take action to recover lost traffic, and iterate strategically to support its ranking at the top of SERP.

You cultivate positive relationships with influential SMEs, sourcing the best contributors and software experts. You build a strong contributor pool, enabling you to assign, edit, and scale production while maintaining quality. You continuously seek out opportunities to infuse content with useful SME insights, prioritizing the pages with the most visibility and impact on your publication goals.

What You’ll Be Doing:

Make High-Quality Content That Ranks - Assign, edit, write, and publish exceptional, expert-driven content that captivates audiences, ranks at the top of search results, builds meaningful traffic around high-priority topic areas, and establishes your site as a trusted authority.

Maintain & Maximize Content Performance - Transform good content into great content by keeping it fresh, relevant, and better than the competition. Upgrade content, continuously optimizing through collaborative testing with the SEO team in order to drive traffic, clicks on inventory, and audience subscription.

Elevate Content With SME Insight - Continuously infuse content with SME insights—firsthand stories, data points from studies and surveys, inside jokes, and well-informed opinions. Craft content that's deeply insightful and original, making dry and serious "work" topics fun, engaging and human.

How Your Success Will Be Measured:

    • Organic Traffic: # users visiting content you've produced
    • Article Performance: # ranking in positions 1-3 for target keyword
    • Output: # of new content and upgrades you've published

Your Skillset Includes:

    • Proven experience in content creation and editing
    • Strong understanding of SEO principles
    • Excellent written and verbal communication skills
    • Ability to manage multiple projects simultaneously
    • Strong collaboration and team-working skills

Nice to Haves:

    • Experience working in a media tech company
    • Knowledge of UX, Design, and Tech principles
    • Existing relationships with influential SMEs and contributors
    • Experience with content performance monitoring and improvement
$70,000 - $90,000 a year
This full time position is available as either a 100% remote or optionally hybrid position if within a commutable distance from our office. The role offers an an annual salary in the range of $70,000 to $90,000 CAD. The range is a guide for the expected skills, knowledge and experience for new hires based in Canada only. Seniority level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. This means ranges will vary for candidates based outside of Canada and/or at different seniority levels. In addition to annual salary, full time employees are eligible for a discretionary bonus and a comprehensive benefits package.

About Us:
Black and White Zebra is a rapidly growing, independent media tech company headquartered in Vancouver, B.C. Canada. Since 2012, our portfolio of influential digital publications has been helping millions of people succeed at work.

Our brands cover project management, product management, people management, customer experience, quality assurance and others, with the goal of connecting people with the knowledge, skills and tools they need to succeed professionally.

We got our start in 2011 as The Digital Project Manager blog, founded by our CEO Ben Aston. Since then, we’ve grown into an international team of 70+ creators, strategists, and innovators with a portfolio of more than 14 online publications. We enjoy an impact-driven environment that combines the agility of a startup with the creativity of an agency and the diversity of a global company.

We’ve recently ranked #30 in The Globe and Mail’s Fastest Growing Company list and received a CMI award for Best Digital Publication for The Digital Project Manager—and we’re listed in both Canada's Top Small & Medium Employers, and Best Employers in BC.

All of this growth is driven by our commitment to our mission: In a world of evolving skills, practices, and technology, we’re creating a playbook for the future of work and empowering communities to create it with us.

Want to learn more? Watch this video to learn why the team love working at BWZ!

Diversity Equity and Inclusion: 
Black and White Zebra is an equal opportunity employer and considers all candidates for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran’s status (including protected veterans, as may be required by federal law), sexual orientation or any other category protected by law. We celebrate all backgrounds and attributes that continue to help make our team impactful, iterative, adaptable, and fun!