Remote Jobs

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Location
United States of America
Posted

Lead investing microservices team at The Motley Fool, innovating fintech solutions with Python-based frameworks, performance optimization, and high-performance teams.

Immersive Labs logo

Customer Success Manager

Immersive Labs

Location
United States of America
Posted

Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.

Recharge logo

Customer Success Manager

Recharge

Location
Canada
Posted

Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance

Olo logo

Customer Success Manager

Olo

Location
United States of America
Posted
Salary Range
55k - 74k USD

Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.

Dropbox logo

Customer Success Manager

Dropbox

Location
United States of America
Posted
Salary Range
157k - 239k USD

Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.

Cendyn logo

Customer Success Manager

Cendyn

Location
Singapore
Posted

Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.

Blinkist logo

Customer Success Manager

Blinkist

Location
Germany
Posted

Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success

Amplemarket logo

Customer Success Manager

Amplemarket

Location
Cameroon
Posted

Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer Success Manager for SMB & Corp segment market, implementing corporate software solutions, driving retention and renewals, with remote-first hybrid model and award-winning product.

Creatio logo

Customer Success Manager

Creatio

Location
Portugal
Posted

Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.

Upwork logo

Customer Success Manager

Upwork

Location
United States of America
Posted
Salary Range
80k - 125k USD

Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.

Remofirst logo

Customer Success Manager AMERICAS

Remofirst

Location
Mexico
Posted

Customer Success Manager at RemoFirst: Onboard customers, manage accounts, and provide support for global employment journey.

Kayzen logo

Customer Success Manager- Media Buyer(Americas) (m/f/d)

Kayzen

Location
Brazil
Posted

Join Kayzen as a Customer Success Manager and drive customer satisfaction, foster long-term relationships, and contribute to the company's growth and success in the mobile demand-side platform industry.

DevRev logo

Customer Education Operation Associate

DevRev

Location
India
Posted

Customer Education Operation Associate at DevRev: Design & execute customer education programs, provide training & deliver certification/reward programs for SaaS customers.

Circle Medical logo

Registered Nurse - Async Clinical Experience

Circle Medical

Location
United States of America
Posted

Remote RN position at Circle Medical for triage and clinical operations, offering equity options and comprehensive benefits.

Customer Marketing, Manager -EMEA

Coursera

Location
United Kingdom
Posted

Customer Marketing Manager for EMEA region with experience in demand generation, customer advocacy, and data-driven decision-making.

InDebted logo

Customer Experience Quality Analyst

InDebted

Location
Philippines
Posted

Customer Experience Quality Analyst at InDebted: Ensure high-quality customer interactions in payment collection, compliance, and operational processes.

AlphaSense logo

Customer Education Specialist

AlphaSense

Location
United States of America
Posted
Salary Range
62k - 76k USD

Customer Education Specialist at AlphaSense: create user-centered content, drive data-driven approaches, and work remotely with a determined team.

Postman logo

Customer Education Engineer

Postman

Location
United States of America
Posted
Salary Range
140k - 180k USD

Customer Education Engineer at Postman: design frontend changes, integrate LMS, and develop self-contained training solutions.

Cobalt logo

Customer Success Manager - SMB

Cobalt

Location
United States of America
Posted

Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Job Summary

The Motley Fool is seeking a leader to helm their investing microservices team, responsible for powering investment decisions for millions. The role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. As a key member of the team, you will lead the development and execution of critical systems, collaborate with cross-functional teams, and drive professional development opportunities for team members. With a focus on performance optimization, system monitoring, and high-performance teams, this role is ideal for experienced engineers looking to make an impact in the financial technology space. The Motley Fool is committed to diversity, inclusion, and equity, and offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you are passionate about building scalable financial systems and leading teams to excellence, this role may be the perfect fit for you.

Who are we?

We are The Motley Fool, a purpose-driven financial information and services firm with nearly 30 years of experience focused on making the world smarter, happier, and richer. But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our products and services.

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer. However you identify or whatever winding road has led you to us, please don't hesitate to apply if the description above leaves you thinking, 'Hey! I could do that!'

What does this team do?

Ready to lead a dynamic engineering team that powers investment decisions for millions? This role puts you at the helm of The Motley Fool's investing microservices, where you'll orchestrate systems that handle everything from real-time market data to cutting-edge crypto analytics.

This role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. You'll be working with cutting-edge technologies while ensuring performance and reliability for mission-critical financial data.

If you're passionate about building scalable financial systems and leading teams to excellence, this role puts you at the forefront of investment technology innovation at one of the most respected names in financial media.

What would you do in this role? 

  • Lead the development and execution of Motley Fool’s investing microservices, ensuring alignment with business objectives

  • Responsible for systems and data core to our investing products, website, tools, and subscribers including:

    • US and international market data

    • Portfolio holdings and returns

    • Corporate actions

    • Company fundamentals

    • Crypto, Options, and IPOs

    • Automated aggregation of subscriber portfolios across brokerages

  • Responsible for in-house systems that manage trading compliance and holdings disclosures

  • Integrate with a variety of third party providers and tools

  • Ensure calculations are accurate with automated tests to validate

  • Ensure critical data is fresh and highly available with failover capabilities

  • Collaborate with the team’s product owner and project manager to set the team up for success with shovel ready work that has the value and acceptance criteria clearly defined

  • Conduct regular 1:1s with direct reports

  • Regularly review code, contributions, and delivery flow to identify opportunities for improvement and optimization

  • Drive professional development and career growth opportunities for team members

  • Partner with multiple in-house teams and external providers to launch subscriber-facing solutions

  • Find ways to leverage AI tools like Claude or GitHub Copilot to assist the team  (e.g. architectural concepts and diagrams, starter code, automated tests)

Must haves:

  • 5+ years of experience building, delivering, enhancing, and maintaining apis consumed by multiple systems using a Python-based framework like Django, FastApi, or Flask

  • Proficient with performance optimization (async processing, caching, queuing, and query optimization)

  • Experienced with system monitoring and telemetry

  • Experienced working with relational databases, ORMs, and SQL

  • Skilled at developing full-stack web applications

  • Ability to translate business goals and requirements into technical solutions

  • Proven track record in high-performance teams, where cross-functional collaboration is valued

  • Excellent problem-solving and communication skills

  • Knowledge of investing and/or finance

Nice to haves:

  • Architecting and developing stock investing microservices

  • Experience with NextJs, React, Javascript

  • Experience with portfolio aggregation services like Plaid

  • Experience with Docker and containerization, as well as CI/CD pipelines

  • Prior management and leadership experience