Remote Jobs

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Location
United States of America
Posted

Lead investing microservices team at The Motley Fool, innovating fintech solutions with Python-based frameworks, performance optimization, and high-performance teams.

Postman logo

Customer Education Engineer

Postman

Location
United States of America
Posted
Salary Range
140k - 180k USD

Customer Education Engineer at Postman: design frontend changes, integrate LMS, and develop self-contained training solutions.

Cobalt logo

Customer Success Manager - SMB

Cobalt

Location
United States of America
Posted

Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.

Binance logo

Customer Service Project Manager

Binance

Location
Brunei Darussalam
Posted

Customer Service Project Manager at Binance: Manage cross-border projects, drive process improvements, and enhance customer satisfaction in a leading blockchain ecosystem.

Coefficient logo

Scale Customer Success Manager

Coefficient

Location
United States of America
Posted
Salary Range
85k - 125k USD

Join Coefficient as a Customer Success Manager to drive product adoption and deliver exceptional value, ensuring strong retention and expansion KPIs while collaborating with cross-functional teams.

Eventbrite, Inc. logo

Senior Manager - Sales & Customer Service Analytics

Eventbrite, Inc.

Location
United States of America
Posted

Lead a team of SQL analysts to uncover actionable insights that drive business decisions and optimize the customer experience at Eventbrite.

Quantum Metric logo

Customer Success Engineer – Spain

Quantum Metric

Location
Spain
Posted

Support clients in implementing digital strategies using Quantum Metric's platform, develop custom solutions with JavaScript, and ensure client success through technical expertise and strong communication skills.

Taskrabbit logo

Customer Support Advocate - French Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Create seamless customer experiences, solve complex issues, and drive business growth in a fast-paced, inclusive environment.

Restaurant365 logo

VP - Customer Strategy & Operations

Restaurant365

Location
United States of America
Posted

Vice President of Customer Strategy and Operations role at Restaurant365, driving business growth through operational rigor and rhythm.

Lodgify logo

Customer Support Specialist (LATAM)

Lodgify

Location
Brazil
Posted

Customer Support Specialist at Lodgify: Troubleshoot complex issues, collaborate with development team, and provide expert guidance to customers using Lodgify's software.

Vercel logo

Director, Digital Customer Success

Vercel

Location
United States of America
Posted
Salary Range
176k - 264k USD

Lead Vercel's global Digital Customer Success program, manage onboarding and customer engagement strategies, collaborate across teams to enhance customer value, and drive retention through effective team leadership and operational excellence.

Zapier logo

Sr. Customer Success Manager

Zapier

Location
British Virgin Islands
Posted
Salary Range
155k - 233k USD

Join Zapier's Customer Success team as a Sr. CSM and deliver exceptional 1:1 support to upmarket customers.

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Job Summary

The Motley Fool is seeking a leader to helm their investing microservices team, responsible for powering investment decisions for millions. The role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. As a key member of the team, you will lead the development and execution of critical systems, collaborate with cross-functional teams, and drive professional development opportunities for team members. With a focus on performance optimization, system monitoring, and high-performance teams, this role is ideal for experienced engineers looking to make an impact in the financial technology space. The Motley Fool is committed to diversity, inclusion, and equity, and offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you are passionate about building scalable financial systems and leading teams to excellence, this role may be the perfect fit for you.

Who are we?

We are The Motley Fool, a purpose-driven financial information and services firm with nearly 30 years of experience focused on making the world smarter, happier, and richer. But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our products and services.

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer. However you identify or whatever winding road has led you to us, please don't hesitate to apply if the description above leaves you thinking, 'Hey! I could do that!'

What does this team do?

Ready to lead a dynamic engineering team that powers investment decisions for millions? This role puts you at the helm of The Motley Fool's investing microservices, where you'll orchestrate systems that handle everything from real-time market data to cutting-edge crypto analytics.

This role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. You'll be working with cutting-edge technologies while ensuring performance and reliability for mission-critical financial data.

If you're passionate about building scalable financial systems and leading teams to excellence, this role puts you at the forefront of investment technology innovation at one of the most respected names in financial media.

What would you do in this role? 

  • Lead the development and execution of Motley Fool’s investing microservices, ensuring alignment with business objectives

  • Responsible for systems and data core to our investing products, website, tools, and subscribers including:

    • US and international market data

    • Portfolio holdings and returns

    • Corporate actions

    • Company fundamentals

    • Crypto, Options, and IPOs

    • Automated aggregation of subscriber portfolios across brokerages

  • Responsible for in-house systems that manage trading compliance and holdings disclosures

  • Integrate with a variety of third party providers and tools

  • Ensure calculations are accurate with automated tests to validate

  • Ensure critical data is fresh and highly available with failover capabilities

  • Collaborate with the team’s product owner and project manager to set the team up for success with shovel ready work that has the value and acceptance criteria clearly defined

  • Conduct regular 1:1s with direct reports

  • Regularly review code, contributions, and delivery flow to identify opportunities for improvement and optimization

  • Drive professional development and career growth opportunities for team members

  • Partner with multiple in-house teams and external providers to launch subscriber-facing solutions

  • Find ways to leverage AI tools like Claude or GitHub Copilot to assist the team  (e.g. architectural concepts and diagrams, starter code, automated tests)

Must haves:

  • 5+ years of experience building, delivering, enhancing, and maintaining apis consumed by multiple systems using a Python-based framework like Django, FastApi, or Flask

  • Proficient with performance optimization (async processing, caching, queuing, and query optimization)

  • Experienced with system monitoring and telemetry

  • Experienced working with relational databases, ORMs, and SQL

  • Skilled at developing full-stack web applications

  • Ability to translate business goals and requirements into technical solutions

  • Proven track record in high-performance teams, where cross-functional collaboration is valued

  • Excellent problem-solving and communication skills

  • Knowledge of investing and/or finance

Nice to haves:

  • Architecting and developing stock investing microservices

  • Experience with NextJs, React, Javascript

  • Experience with portfolio aggregation services like Plaid

  • Experience with Docker and containerization, as well as CI/CD pipelines

  • Prior management and leadership experience