Remote Jobs

Trafilea logo

IT Talent Acquisition Sr. Specialist

Trafilea

Location
Brazil
Posted

Lead recruitment efforts at Trafilea, a Tech E-commerce Group, by sourcing top IT talent, managing end-to-end recruitment processes, and fostering employer branding. Enjoy remote work, paid holidays, and learning subsidies while growing your career.

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Customer Service Representative (Ukrainian & English)

Binance

Location
Estonia
Posted

Customer Support Representative (Ukrainian & English) at Binance: Provide top-quality assistance via live chat and ticketing systems in a fast-paced environment with autonomy.

Weights & Biases logo

AI Customer Support Engineer - Tier I

Weights & Biases

Location
United Kingdom
Posted

Support AI developers by resolving technical issues and providing excellent customer service at Weights & Biases. Collaborate with teams to improve product features and documentation while maintaining fast response times for users.

Weights & Biases logo

AI Customer Support Engineer - Tier I

Weights & Biases

Location
India
Posted

Support AI developers by providing technical assistance and troubleshooting issues related to Weights & Biases' products. Collaborate with cross-functional teams to improve user experience.

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Senior Customer Marketing Manager

Emburse

Location
United States of America
Posted
Salary Range
100k - 110k USD

Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.

InDebted logo

Customer and Client Support Lead - Canada

InDebted

Location
Canada
Posted

Customer and Client Support Lead - Manage high communication volumes, ensure SLAs, drive collections performance, and collaborate with leadership in Canada.

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Customer Success Associate IV-IN

Rackspace

Location
India
Posted

Customer Success Associate IV-IN role in Gurgaon, India, providing support to largest customer base, managing inbound requests, and ensuring efficient resolution.

Contentsquare logo

Senior Customer Experience Marketing Manager

Contentsquare

Location
France
Posted

Senior Customer Experience Marketing Manager at Contentsquare: drive customer engagement, advocacy, and loyalty through tailored events and campaigns.

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Chief of Staff - Customer Experience

Nextech

Location
United States of America
Posted

Lead Nextech's Customer Experience strategy by collaborating with senior leadership, managing cross-functional projects, and driving operational excellence. Oversee strategic planning and stakeholder alignment to deliver maximum value to customers while enjoying competitive pay, comprehensive benefits, and a supportive work environment.

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Customer Service Team Lead

Clipboard Health

Location
Canada
Posted

Lead and coach a customer service team, ensuring high-quality service delivery through effective mentoring, monitoring performance metrics, handling escalations, and fostering a positive team culture. Utilize tools like Zendesk for efficient operations.

Binance logo

Senior Product Manager, Customer Service

Binance

Location
Brunei Darussalam
Posted

Senior Product Manager for Customer Service at Binance, leading product roadmap and large-scale projects, leveraging technical expertise and data-driven decision-making.

Modern Health logo

Principal Health Economics and Outcomes Researcher

Modern Health

Location
United States of America
Posted
Salary Range
141k - 207k USD

Conduct impactful economic and outcomes analyses to support Modern Health's mission of providing exceptional care. Collaborate with teams to develop analytic models and deliver insights to stakeholders. Utilize tools like R and SQL in a dynamic environment focused on innovation in mental health care.

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Customer Success

DevRev

Location
India
Posted

Customer Success at DevRev: Engage customers, onboard them, and enable integration with existing tools to drive growth and success.

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Customer Support Advocate - French Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Create seamless customer experiences, solve complex issues, and drive business growth in a fast-paced, inclusive environment.

Trafilea logo

IT Talent Acquisition Sr. Specialist

Trafilea

Job Summary

Trafilea is a dynamic Tech E-commerce Group seeking an IT Talent Acquisition Senior Specialist to lead recruitment efforts for senior positions. The role involves end-to-end recruitment management, strategic candidate sourcing, and collaboration with senior stakeholders. Key responsibilities include job analysis, candidate screening, interview coordination, employer branding, data-driven reporting, and staying updated on industry trends. We offer a remote-first work environment, 15 days of paid holidays, learning subsidies, and opportunities for professional growth in a diverse and inclusive setting.

Skills

4+ years experience in IT recruitmentBachelor's degree in Business Admin or HRExperience with KPIs and OKRs in agile frameworksExcellent analytical skillsDetail-oriented and organizedPositive team player

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

People @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people, providing them with the support and develop.ment opportunities they need to grow both personally and professionally. With our remote-first approach, you'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe.

We are looking for a IT TA Sr. Specialist

The mission of a Talent Acquisition Specialist is to identify, attract, and recruit top talent for the different areas of Trafilea. This involves working closely with the department leadership team to understand their hiring needs, developing and implementing recruitment strategies, and building relationships with potential candidates.

Job responsabilities:

  • Managing end-to-end recruitment for certain senior positions that requires extensive sourcing due to the complex nature of positions

  • Attend meetings with senior stakeholders and be on top of communications both upwards and downwards.

  • Attend our daily, weekly, and team meetings as need to present updates, blockers, comments, and insights on positions assigned

  • Job Analysis and Requirement Gathering: Work with hiring managers and HR PBPs to understand the specific requirements of each job position, including the skills, qualifications, and experience needed. Coordinate kick off calls with all involved stakeholders.

  • Sourcing Candidates: Use various methods to find potential candidates, such as online job boards, social media platforms, professional networks, talent databases, referrals, and direct sourcing techniques.

  • Screening and Interviewing: Review resumes and applications to shortlist candidates who meet the job requirements. Conduct initial video interviews to assess the candidates' suitability and cultural fit. Also administer assessments to evaluate candidates' skills, competencies, and technical abilities relevant to the job.

  • Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient process.

  • Presentation of candidates: Join meetings with Board members to present finalist candidates with solid arguments on why we should hire each profile.

  • Tacticals / Checkpoint meetings: Attend all tacticals with senior department stakeholders to present position updates in a set format, as well as, joining checkpoint meetings with HM to align current candidates and updates.

  • Employer Branding: Promote the company's brand and culture to attract top talent. Highlight the organization's strengths and opportunities for growth to potential candidates.

  • Data and Reporting: Maintain recruitment metrics and provide regular reports to track the effectiveness of the talent acquisition process and make data-driven decisions.

  • Stay Updated on Industry Trends: Stay current with industry trends, best practices, and emerging technologies in talent acquisition to continuously improve recruitment strategies.

  • 4+ years of experience as an IT specialized recruiter with deep understanding of sourcing, screening, and selecting candidates for complex positions with picky managers.

  • Bachelor’s degree in business admin or human resources

  • Worked with KPIs & OKRs inside an agile methodology framework with a continuous improvement mindset

  • Excellent analytical skills with the ability to develop and maintain recruitment metrics and analytics, and use that data to bring insights and propose strategy changes to meet goals.

  • Curious listener that is not afraid to ask questions with a critical sense for moving candidates forward.

  • A detail-oriented very organized person that can at the same time work with a sense of urgency to resolve issues.

  • A positive team player

    What We Have to Offer

    • Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.

    • Opportunity to grow and develop both professionally and personally.

    • Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.

    • Openness to new ideas and initiatives.

    • Great benefit package including remote work, 15 working days of paid holidays, Learning subsidy and more!

    We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!