Remote Jobs

Trafilea logo

IT Talent Acquisition Sr. Specialist

Trafilea

Location
Brazil
Posted

Lead recruitment efforts at Trafilea, a Tech E-commerce Group, by sourcing top IT talent, managing end-to-end recruitment processes, and fostering employer branding. Enjoy remote work, paid holidays, and learning subsidies while growing your career.

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Customer Service Representative - P2P (EU)

Binance

Location
Bulgaria
Posted

Customer Service Representative - P2P (EU) at Binance: Provide top-quality assistance with fast response times and accurate information.

Quantum Metric logo

Customer Success Engineer

Quantum Metric

Location
Spain
Posted

Support clients' success by managing their implementation and growth using Quantum Metric's platform. Utilize web technologies and analytics to create innovative solutions for client challenges.

Quantum Metric logo

Customer Success Engineer

Quantum Metric

Location
United Kingdom
Posted

Support client success with Quantum Metric's platform by managing implementations, onboarding, and providing technical guidance. Utilize JavaScript and web technologies to ensure clients achieve their objectives.

Hightouch logo

Customer Success Engineer

Hightouch

Location
British Virgin Islands
Posted

Customer Success Engineering role at Hightouch, empowering users to take action on their data without coding, with a focus on impact and potential for growth.

Hightouch logo

Customer Success Engineer

Hightouch

Location
Croatia
Posted
Salary Range
85k - 120k USD

Provide technical support to customers using the Hightouch platform, collaborate with cross-functional teams, and ensure customer success through effective communication and problem-solving.

Vercel logo

Customer Success Engineer

Vercel

Location
United States of America
Posted
Salary Range
100k - 140k USD

Resolve customer issues, improve internal tools, and provide engineering solutions to enhance the customer experience at Vercel. Work remotely with a global team using your expertise in frontend development and cloud technologies.

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Customer Success Engineer

Twilio

Posted

Provide technical support to Segment customers, help them utilize the API across web, mobile, and server platforms, improve documentation, and work with product teams to enhance customer satisfaction.

Gitlab logo

Customer Success Architect

Gitlab

Location
Germany
Posted
Salary Range
100k - 150k USD

As a Customer Success Architect at GitLab, you will drive customer success by aligning the platform with business objectives, providing technical guidance, and fostering strong relationships to ensure customer satisfaction and growth.

brightwheel logo

Senior Program Manager - Customer Success Operations

brightwheel

Location
United States of America
Posted
Salary Range
112k - 179k USD

Lead the Customer Success Operations team at Brightwheel, focusing on process optimization, cross-functional collaboration, and driving impactful initiatives to enhance customer outcomes.

Vercel logo

Director - Customer Success

Vercel

Location
United States of America
Posted
Salary Range
220k - 330k USD

Lead the Customer Success team at Vercel to ensure enterprise customers achieve success with our platform. Manage CSMs, set metrics, drive efficiency, collaborate cross-functionally, and mentor your team while enjoying a comprehensive benefits package including stock options and flexible work arrangements.

Zapier logo

Customer Advocacy Marketing Manager - Events

Zapier

Location
British Virgin Islands
Posted
Salary Range
128k - 192k USD

Lead customer advocacy efforts by crafting content strategies and sourcing speakers for key events at Zapier, fostering connections and driving engagement within the community.

iHerb logo

Vice President, Customer Data Strategy

iHerb

Location
Brazil
Posted

Lead customer data strategy to personalize experiences, grow loyalty & retention, and drive business growth in e-commerce

Vonage logo

Senior Product Manager - Salesforce CC

Vonage

Location
United Kingdom
Posted

Lead Vonage's product strategy for Salesforce integrations, driving innovation in CCaaS solutions through market research, customer collaboration, and cross-functional teamwork. Utilize your expertise in Salesforce ecosystems to enhance our product offerings and contribute to the company's success.

Deel logo

Customer Onboarding Manager | Japan/South Korea

Deel

Location
Brunei Darussalam
Posted

Join Deel as a Project Manager and contribute to launching Global Employee Management Platforms for clients. Develop product expertise, communicate effectively, and provide global payroll expertise.

Deel logo

Customer Onboarding Manager | Japan/South Korea

Deel

Location
Brunei Darussalam
Posted

Join Deel as a Project Manager and help launch the Global Employee Management Platform for clients, working with a talented team and driving continuous improvement.

Rackspace logo

Lead Customer Success Engineer

Rackspace

Location
India
Posted
Salary Range
150k - 250k USD

Lead technical support for large and complex customer solutions, manage customer relationships, lead teams in delivering projects, ensure high Net Promoter Scores, and maintain world-class service through proactive architecture reviews and consultancy work at Rackspace Technology.

Trafilea logo

IT Talent Acquisition Sr. Specialist

Trafilea

Job Summary

Trafilea is a dynamic Tech E-commerce Group seeking an IT Talent Acquisition Senior Specialist to lead recruitment efforts for senior positions. The role involves end-to-end recruitment management, strategic candidate sourcing, and collaboration with senior stakeholders. Key responsibilities include job analysis, candidate screening, interview coordination, employer branding, data-driven reporting, and staying updated on industry trends. We offer a remote-first work environment, 15 days of paid holidays, learning subsidies, and opportunities for professional growth in a diverse and inclusive setting.

Skills

4+ years experience in IT recruitmentBachelor's degree in Business Admin or HRExperience with KPIs and OKRs in agile frameworksExcellent analytical skillsDetail-oriented and organizedPositive team player

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

People @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people, providing them with the support and develop.ment opportunities they need to grow both personally and professionally. With our remote-first approach, you'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe.

We are looking for a IT TA Sr. Specialist

The mission of a Talent Acquisition Specialist is to identify, attract, and recruit top talent for the different areas of Trafilea. This involves working closely with the department leadership team to understand their hiring needs, developing and implementing recruitment strategies, and building relationships with potential candidates.

Job responsabilities:

  • Managing end-to-end recruitment for certain senior positions that requires extensive sourcing due to the complex nature of positions

  • Attend meetings with senior stakeholders and be on top of communications both upwards and downwards.

  • Attend our daily, weekly, and team meetings as need to present updates, blockers, comments, and insights on positions assigned

  • Job Analysis and Requirement Gathering: Work with hiring managers and HR PBPs to understand the specific requirements of each job position, including the skills, qualifications, and experience needed. Coordinate kick off calls with all involved stakeholders.

  • Sourcing Candidates: Use various methods to find potential candidates, such as online job boards, social media platforms, professional networks, talent databases, referrals, and direct sourcing techniques.

  • Screening and Interviewing: Review resumes and applications to shortlist candidates who meet the job requirements. Conduct initial video interviews to assess the candidates' suitability and cultural fit. Also administer assessments to evaluate candidates' skills, competencies, and technical abilities relevant to the job.

  • Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient process.

  • Presentation of candidates: Join meetings with Board members to present finalist candidates with solid arguments on why we should hire each profile.

  • Tacticals / Checkpoint meetings: Attend all tacticals with senior department stakeholders to present position updates in a set format, as well as, joining checkpoint meetings with HM to align current candidates and updates.

  • Employer Branding: Promote the company's brand and culture to attract top talent. Highlight the organization's strengths and opportunities for growth to potential candidates.

  • Data and Reporting: Maintain recruitment metrics and provide regular reports to track the effectiveness of the talent acquisition process and make data-driven decisions.

  • Stay Updated on Industry Trends: Stay current with industry trends, best practices, and emerging technologies in talent acquisition to continuously improve recruitment strategies.

  • 4+ years of experience as an IT specialized recruiter with deep understanding of sourcing, screening, and selecting candidates for complex positions with picky managers.

  • Bachelor’s degree in business admin or human resources

  • Worked with KPIs & OKRs inside an agile methodology framework with a continuous improvement mindset

  • Excellent analytical skills with the ability to develop and maintain recruitment metrics and analytics, and use that data to bring insights and propose strategy changes to meet goals.

  • Curious listener that is not afraid to ask questions with a critical sense for moving candidates forward.

  • A detail-oriented very organized person that can at the same time work with a sense of urgency to resolve issues.

  • A positive team player

    What We Have to Offer

    • Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.

    • Opportunity to grow and develop both professionally and personally.

    • Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.

    • Openness to new ideas and initiatives.

    • Great benefit package including remote work, 15 working days of paid holidays, Learning subsidy and more!

    We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!