Remote Jobs

Marketing Operations Specialist logo

Onboarding Coach - Guest Experience

Marketing Operations Specialist

Location
Philippines
Posted

Whistle for Cloudbeds Onboarding Coach - Facilitate client onboarding & training, resolve customer inquiries, and drive retention.

BPM LLP logo

NetSuite Consultant - ARM / Suitebilling

BPM LLP

Location
Canada
Posted
Salary Range
120k - 220k USD

Lead NetSuite implementations, configure systems, and train clients while enjoying flexible work options and professional growth opportunities at Caravel BPM Technology Solutions.

WorkOS logo

Product Engineer - Dashboard & Admin Portal

WorkOS

Location
United States of America
Posted
Salary Range
175k - 250k USD

Join WorkOS to build a modern dashboard and admin portal with cutting-edge tools like TypeScript, React, and Postgres. Collaborate on shared features, improve the developer experience, and contribute to a fast-growing SaaS platform.

saas.group logo

Ruby on Rails Developer (with React)

saas.group

Location
Poland
Posted

Ruby on Rails Developer with React experience wanted for DeployHQ, a 100% remote company offering flexibility, autonomy, and opportunities for growth.

Saviynt logo

Principal Architect - PAM Enablement

Saviynt

Location
United States of America
Posted
Salary Range
150k - 170k USD

Principal Architect in PAM Enablement at Saviynt: Collaborate on training courses, partner with cross-functional teams, and drive successful PAM implementations.

Sedgwick logo

Claims Team Lead - Workers Compensation

Sedgwick

Location
United States of America
Posted

Claims Team Lead - Workers Compensation: Supervise multiple teams of examiners and technical staff, monitor workloads, provide training, and ensure compliance with audit requirements.

Contentsquare logo

Deal Desk Analyst

Contentsquare

Location
Singapore
Posted

Deal Desk Analyst at Contentsquare: Manage end-to-end deals, ensure compliance, and optimize profitability.

Gitlab logo

Deal Desk Analyst

Gitlab

Location
United Kingdom
Posted

Support GitLab's EMEA sales teams by providing expert advice on deal structures, contract management, and revenue recognition. Collaborate with cross-functional teams to ensure compliance and efficient operations within the Quote-to-Cash process.

StackAdapt logo

Senior Manager, Global Pricing & Deal Management

StackAdapt

Location
Canada
Posted

Senior Manager, Global Pricing & Deal Management at StackAdapt: Develop pricing strategies, manage deals, and lead automation workflows to optimize efficiency and profitability.

StackAdapt logo

Senior Manager, Global Pricing & Deal Management

StackAdapt

Location
United States of America
Posted

Senior Manager, Global Pricing & Deal Management at StackAdapt: Develop pricing strategies, manage deals, and optimize workflows for a self-serve advertising platform.

Irreducible logo

Research Engineer, Cryptography Team

Irreducible

Location
Croatia
Posted

Join Irreducible's Cryptography team as a Research Engineer and contribute to the development of Binius, a binary field proof system for zk-SNARKs. Collaborate with a talented team and shape the future of cryptographic computing.

Gitlab logo

Director, Enterprise Applications (Quote to Cash)

Gitlab

Location
Brazil
Posted
Salary Range
159k - 238k USD

Lead Quote to Cash technology solutions at GitLab, collaborating with cross-functional teams to drive business transformation and system scalability.

Nutrafol logo

Apply here to join Nutrafol's Talent Community!

Nutrafol

Location
United States of America
Posted

Join Nutrafol's Talent Community & grow with a company that empowers individuals to reach their full potential through innovative hair wellness solutions.

Welocalize logo

Community Recruitment Manager

Welocalize

Location
Argentina
Posted

Join Welo Data as Community Recruitment Manager and drive talent acquisition for AI and data services roles with a focus on diversity and quality.

Weights & Biases logo

Senior Demand Generation Manager - US (Remote)

Weights & Biases

Location
United States of America
Posted

Senior Demand Generation Manager at Weights & Biases: drive demand generation initiatives with expertise in marketing pipeline metrics and automation systems.

Marketing Operations Specialist logo

Onboarding Coach - Guest Experience

Marketing Operations Specialist

Job Location

Philippines

Job Summary

We are seeking a Whistle for Cloudbeds Onboarding Coach to facilitate client onboarding, training, and ongoing support. The ideal candidate will have over 1 year of hospitality experience in roles like Front Desk or Revenue Manager, with at least 2 years of relevant industry experience in customer-facing roles. As an Onboarding Coach, you will work closely with clients to tailor the Whistle messaging platform to their needs, resolve customer inquiries and troubleshoot escalated issues, and contribute to training materials and product improvements. You will also partner with Sales to define success, demonstrate ROI, and drive retention. With strong organizational and proactive skills, you will empower clients to become self-sufficient during onboarding and beyond. We offer flexible remote work options, a supportive team environment, and opportunities for growth and development.

Location: Remote - (Philippines)

How You'll Make an Impact:

Whistle is our messaging platform integrated within Cloudbeds that allows properties to communicate with their guests through various channels such as SMS, WhatsApp, Facebook Messenger, OTA’s and more. It enables automated messaging, guest surveys, and reputation management while providing tools for managing guest interactions effectively. Whistle is designed to enhance guest engagement and streamline communication. As a ‘Whistle for Cloudbeds’ Onboarding Coach, you will work with our clients on a daily basis to help implement our messaging platform and tailor it to the client's needs.

Our Customer Onboarding Team: As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations, happier guests” to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.

If you’re ready to make a difference and be part of an exciting journey, we’d love to have you on board!

What You Bring to the Team:

  • Facilitate client onboarding, training, and ongoing support via video, phone, and email.

  • Resolve customer inquiries and troubleshoot escalated issues across multiple channels.

  • Partner with Sales to define success, demonstrate ROI, and drive retention.

  • Build strong client relationships to encourage loyalty and promote product adoption.

  • Develop a deep understanding of Cloudbeds’ products and customer needs.

  • Contribute to training materials and stay updated on system changes.

  • Record activities in Salesforce, gather feedback, and share insights for product improvements.

What Sets You Up for Success:

  • Communicate product offerings clearly and synthesize feedback for internal teams.

  • Share customer insights and opportunities across departments to drive alignment.

  • Manage multiple projects or accounts with strong organizational and proactive skills.

  • Empower clients to become self-sufficient during onboarding and beyond.

  • Deliver exceptional communication with empathy and a customer-focused approach.

  • Bring over 1 year of hospitality experience in roles like Front Desk or Revenue Manager.

  • Have at least 2 years of relevant industry experience in customer-facing roles.

Bonus Skills to Stand Out (Optional):

  • English, Portuguese, Spanish, Thai or Tagalog 

  • Project Management certification