Remote Jobs

Marketing Operations Specialist logo

Onboarding Coach - Guest Experience

Marketing Operations Specialist

Location
Philippines
Posted

Whistle for Cloudbeds Onboarding Coach - Facilitate client onboarding & training, resolve customer inquiries, and drive retention.

Ruby Labs logo

Senior Recruiter | Ruby Labs

Ruby Labs

Location
Cameroon
Posted

Senior Recruiter for mid-level to executive roles in engineering, product, and marketing departments at Ruby Labs

OfferFit logo

Director of Demand Generation

OfferFit

Location
Brazil
Posted
Salary Range
193k - 233k USD

Lead OfferFit's demand generation efforts to drive revenue growth. Oversee multi-channel campaigns, optimize marketing automation, align with sales for maximum impact, and mentor a skilled team in a fast-paced environment.

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Claims Assistant - Workers Compensation

Sedgwick

Location
United States of America
Posted

Claims Assistant - Workers Compensation, provide support to claims staff, process payments, handle mail and phone calls, $15-$18/hr

Broadvoice logo

Software Engineer - Ruby on Rails

Broadvoice

Location
Portugal
Posted

Ruby on Rails software engineer with Kafka and Kubernetes experience wanted for remote role at Broadvoice

Restaurant365 logo

Deal Desk Specialist

Restaurant365

Location
United States of America
Posted
Salary Range
80k - 110k USD

Manage pricing and contracts in Salesforce CPQ, support sales teams with deal structuring, ensure accurate subscriptions, and collaborate cross-functionally to improve processes at Restaurant365. Requires experience in deal desk operations, strong analytical skills, and proficiency in Salesforce CRM/CPQ and Excel.

Nextech logo

Deal Desk Specialist

Nextech

Location
United States of America
Posted

Support Nextech's Sales and Revenue Operations as a Deal Desk Specialist by managing quotes, orders, and sales accurately while ensuring compliance with pricing policies and collaborating with cross-functional teams for improved efficiency.

Restaurant365 logo

Manager - Deal Desk

Restaurant365

Location
United States of America
Posted
Salary Range
125k - 145k USD

Lead the Deal Desk team at Restaurant365, optimizing quote-to-cash processes in a SaaS environment. Collaborate across departments to ensure compliance with accounting principles and drive business growth through effective deal management and process improvements.

Red Canary logo

Senior Software Engineer (Ruby/Rails)

Red Canary

Location
United States of America
Posted
Salary Range
150k - 171k USD

Join Red Canary as a Rails engineer to build scalable applications and deliver unmatched threat detection and response.

Contentsquare logo

Global Order to Cash Director

Contentsquare

Location
France
Posted

Global Order to Cash Director for Contentsquare, leading Revenue recognition policy and process, managing teams and ensuring compliance with International accounting standards.

Chainalysis logo

Deal Desk Manager – EMEA

Chainalysis

Location
Cameroon
Posted

Support the EMEA sales region by providing strategic deal structuring and quoting assistance. Collaborate with multiple teams to ensure effective operations and drive revenue growth while maintaining a focus on diversity and inclusion.

saas.group logo

Ruby on Rails Developer

saas.group

Location
Croatia
Posted

Join Tower as a Ruby on Rails Developer (Full-Stack) and contribute to impactful projects with flexible remote work options and equity in a fast-growing company.

JustAnswer logo

Senior Manager, Global Compensation & Benefits

JustAnswer

Location
United States of America
Posted

Global compensation and benefits manager for a remote-first company seeking to drive competitive advantage through effective total rewards strategies.

Welocalize logo

Senior Irish Gaelic Linguist Consultant

Welocalize

Location
Ireland
Posted

Irish Gaelic Professional Consultant for Welocalize, leveraging expertise in translation, localization, and linguistic adaptation.

Marketing Operations Specialist logo

Onboarding Coach - Guest Experience

Marketing Operations Specialist

Job Location

Philippines

Job Summary

We are seeking a Whistle for Cloudbeds Onboarding Coach to facilitate client onboarding, training, and ongoing support. The ideal candidate will have over 1 year of hospitality experience in roles like Front Desk or Revenue Manager, with at least 2 years of relevant industry experience in customer-facing roles. As an Onboarding Coach, you will work closely with clients to tailor the Whistle messaging platform to their needs, resolve customer inquiries and troubleshoot escalated issues, and contribute to training materials and product improvements. You will also partner with Sales to define success, demonstrate ROI, and drive retention. With strong organizational and proactive skills, you will empower clients to become self-sufficient during onboarding and beyond. We offer flexible remote work options, a supportive team environment, and opportunities for growth and development.

Location: Remote - (Philippines)

How You'll Make an Impact:

Whistle is our messaging platform integrated within Cloudbeds that allows properties to communicate with their guests through various channels such as SMS, WhatsApp, Facebook Messenger, OTA’s and more. It enables automated messaging, guest surveys, and reputation management while providing tools for managing guest interactions effectively. Whistle is designed to enhance guest engagement and streamline communication. As a ‘Whistle for Cloudbeds’ Onboarding Coach, you will work with our clients on a daily basis to help implement our messaging platform and tailor it to the client's needs.

Our Customer Onboarding Team: As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations, happier guests” to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.

If you’re ready to make a difference and be part of an exciting journey, we’d love to have you on board!

What You Bring to the Team:

  • Facilitate client onboarding, training, and ongoing support via video, phone, and email.

  • Resolve customer inquiries and troubleshoot escalated issues across multiple channels.

  • Partner with Sales to define success, demonstrate ROI, and drive retention.

  • Build strong client relationships to encourage loyalty and promote product adoption.

  • Develop a deep understanding of Cloudbeds’ products and customer needs.

  • Contribute to training materials and stay updated on system changes.

  • Record activities in Salesforce, gather feedback, and share insights for product improvements.

What Sets You Up for Success:

  • Communicate product offerings clearly and synthesize feedback for internal teams.

  • Share customer insights and opportunities across departments to drive alignment.

  • Manage multiple projects or accounts with strong organizational and proactive skills.

  • Empower clients to become self-sufficient during onboarding and beyond.

  • Deliver exceptional communication with empathy and a customer-focused approach.

  • Bring over 1 year of hospitality experience in roles like Front Desk or Revenue Manager.

  • Have at least 2 years of relevant industry experience in customer-facing roles.

Bonus Skills to Stand Out (Optional):

  • English, Portuguese, Spanish, Thai or Tagalog 

  • Project Management certification