Remote Jobs

Lodgify logo

Onboarding Specialist w/ German

Lodgify

Location
Brazil
Posted

Join Lodgify as an Onboarding Specialist with German and work with our international team to deliver exceptional customer experiences.

Welocalize logo

Remote Data Annotator - German (Philippines)

Welocalize

Location
Philippines
Posted

Freelance Data Annotator - German (Philippines) - Conduct research on e-commerce data, rate products, and work remotely with flexible hours.

Deel logo

Customer Onboarding Manager | Japan/South Korea

Deel

Location
Brunei Darussalam
Posted

Join Deel as a Project Manager and contribute to launching Global Employee Management Platforms for clients. Develop product expertise, communicate effectively, and provide global payroll expertise.

Deel logo

Customer Onboarding Manager | Japan/South Korea

Deel

Location
Brunei Darussalam
Posted

Join Deel as a Project Manager and help launch the Global Employee Management Platform for clients, working with a talented team and driving continuous improvement.

Binance logo

VIP & Institutional Onboarding Team leader

Binance

Location
Brunei Darussalam
Posted

Lead onboarding for high-value clients, improve compliance processes, and drive growth at Binance, a leading blockchain ecosystem.

Gusto, Inc. logo

Staff Product Designer - Growth Onboarding & Activation

Gusto, Inc.

Location
Canada
Posted
Salary Range
147k - 221k USD

Design personalized onboarding experiences for Gusto's diverse customer base, collaborating with cross-functional teams to create cohesive and delightful user journeys. Develop NUX patterns and optimize strategies using research and analytics.

Binance logo

Customer Service Representative (German)

Binance

Location
Croatia
Posted

Customer Support Representative needed for Binance's global blockchain ecosystem, handling live chat & phone calls, managing complaints & providing accurate info.

Welocalize logo

Ads Quality Rater - German (Poland)

Welocalize

Location
Poland
Posted

Freelance Ads Quality Rater for German (Poland) location, reviewing ads and grading internet advertisements with flexible schedule and remote work options.

Taskrabbit logo

Customer Support Advocate - German Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, solve complex issues, and drive positive customer experiences in a remote-first company with flexible work options.

Welocalize logo

Ads Quality Rater - German (Brazil)

Welocalize

Location
Brazil
Posted

Join Welo Data as an Ads Quality Rater and review internet ads in German for a flexible remote work opportunity.

Finom logo

Sales Executive (Inbound) with German

Finom

Location
Cyprus
Posted

Join Finom as Sales Executive (Inbound) and drive sales growth with our all-in-one financial B2B solution. Collaborate with cross-functional teams and enjoy flexible remote work options.

Lodgify logo

Onboarding Specialist w/ German

Lodgify

Job Location

BrazilChileColombiaCosta RicaCubaEcuadorEl SalvadorFrench GuianaGuadeloupeBelizeArgentinaPanamaParaguayPeruNicaraguaPuerto RicoSaint-BarthélemySurinameVenezuela (Bolivarian Republic)Dominican RepublicBoliviaGuatemalaMartiniqueMexicoUruguaySaint-Martin (French part)GuyanaHaitiHonduras

Job Summary

Lodgify is a fast-growing company leading the vacation rental industry with innovative software. We're seeking an Onboarding Specialist with German to join our team, responsible for guiding customers through account setup and connections, as well as providing consultative support to ensure proper utilization of our suite of products. As part of our international team, you'll have opportunities for growth and development, flexible remote work options, and a competitive salary in EUR/USD. With a focus on customer satisfaction and continuous improvement, we celebrate diversity and create a workplace where everyone feels heard and valued. Our benefits package includes expense coverage for computers and gadgets, travel to yearly team-building events, and a referral program that offers paid compensation. If you're looking for a career adventure with endless opportunities, apply now!

⭐ Who we are
Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that!

Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of sunny Barcelona. 

⭐ About the role
To continue our growth, we are looking for an Onboarding Specialist with German, to join our team!
As an Onboarding Specialist, you will take ownership of the customer upon subscription, guiding the customer in the account and connections set-up. Post-set-up, you will have ownership of the customer and follow-up on a regular basis to upsell product features and plan.

⭐ What you'll be doing:

    • Onboard new customers by assisting them in setting up their Lodgify account, connections and training on the system via phone calls and screen-sharing calls
    • Understand customer objectives and potential to correctly set up their account and assist them during the customer journey
    • Provide a consultative approach to customers to ensure a proper utilisation of Lodgify
    • Analyse the customer base and work proactively with your pipeline of customers to improve the adoption of Lodgify’s suite of products and drive upgrades or upsells
    • Gather customer feedback regarding possible bugs, improvements, and new functionalities, passing it along to the Product team
    • Work together with the other departments (Sales, Support, Product, etc.) to maximise value for customers.

⭐ You'll be successful if you have

    • 1+ year of experience as an account manager or onboarding specialist in a high-growth SaaS environment or a recent graduate with a relevant degree
    • Tech savvy with an ability to fully understand our software
    • You have a native or near-native level of German and English
    • Experience negotiating and handling commercial conversations with customers in a consultative manner
    • Ability to manage multiple accounts at the same time
    • Excellent verbal and written communication skills with demonstrated ability to explain complex concepts in a concrete and understandable way
    • Excellent organisation skills and detail-oriented
    • Fast learner and capable of keeping up with a fast-growing environment
    • Experience in the vacation rental software industry is preferred
Why you’ll love us:
You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.

What's in it for you?

🌎 The freedom to work from home.
💰Salary in EUR/USD!
🖥️ We understand the importance of having the right tools for the job, especially in a remote setting: Expense Coverage for Computers & Gadgets.
💟 Great culture & working environment with an international team of over 60 different nationalities.
🎉 Travel to our yearly team-building events at company's expense.
🤑 Boost your earning potential with our referral program that offers paid compensation.
📈 Dive into a career adventure with endless opportunities for growth and development.
💥 Spice up your remote work routine with a dash of fun! Join us for virtual team activities.

So, what are you waiting for? Apply now!
All applications and CVs must be submitted in English 😉