Remote Jobs

Binance logo

Operations Associate (Bahrain)

Binance

Location
Bahrain
Posted

Operations Associate at Binance: Business Process Management & Project Management

Anaplan logo

Principal Customer Success Business Partner

Anaplan

Location
Sweden
Posted

Anaplan CSBP drives customer success, expansion & optimisation for Nordic customers, leveraging expertise in business processes, planning & forecasting.

Binance logo

Customer Service Representative - P2P (EU)

Binance

Location
Bulgaria
Posted

Customer Service Representative - P2P (EU) | Join Binance's Customer Service team and provide top-quality assistance to users via ticketing systems and live chat.

Binance logo

Customer Service Representative - P2P (EU)

Binance

Location
Bulgaria
Posted

Customer Service Representative - P2P (EU) at Binance: Provide top-quality assistance with fast response times and accurate information.

Workiva logo

Customer Success Specialist

Workiva

Location
United States of America
Posted

Customer Success Specialist role with flexible remote work options, comprehensive benefits package, and competitive salary range ($45k-$73k/year).

Qualio logo

Customer Success Specialist

Qualio

Location
Australia
Posted

Support Qualio's APAC customers by managing accounts and providing technical support. Collaborate with product, marketing, and sales teams to enhance customer success and satisfaction.

TeamSnap logo

Customer Success Specialist

TeamSnap

Location
United States of America
Posted
Salary Range
60k - 60k USD

Customer Success Specialist at TeamSnap: Deliver WOW experiences, manage multiple projects, and drive customer success with a positive attitude and excellent communication skills.

Quantum Metric logo

Customer Success Engineer

Quantum Metric

Location
Spain
Posted

Support clients' success by managing their implementation and growth using Quantum Metric's platform. Utilize web technologies and analytics to create innovative solutions for client challenges.

Quantum Metric logo

Customer Success Engineer

Quantum Metric

Location
United Kingdom
Posted

Support client success with Quantum Metric's platform by managing implementations, onboarding, and providing technical guidance. Utilize JavaScript and web technologies to ensure clients achieve their objectives.

Hightouch logo

Customer Success Engineer

Hightouch

Location
British Virgin Islands
Posted

Customer Success Engineering role at Hightouch, empowering users to take action on their data without coding, with a focus on impact and potential for growth.

Hightouch logo

Customer Success Engineer

Hightouch

Location
Croatia
Posted
Salary Range
85k - 120k USD

Provide technical support to customers using the Hightouch platform, collaborate with cross-functional teams, and ensure customer success through effective communication and problem-solving.

Vercel logo

Customer Success Engineer

Vercel

Location
United States of America
Posted
Salary Range
100k - 140k USD

Resolve customer issues, improve internal tools, and provide engineering solutions to enhance the customer experience at Vercel. Work remotely with a global team using your expertise in frontend development and cloud technologies.

Twilio logo

Customer Success Engineer

Twilio

Posted

Provide technical support to Segment customers, help them utilize the API across web, mobile, and server platforms, improve documentation, and work with product teams to enhance customer satisfaction.

Gitlab logo

Customer Success Architect

Gitlab

Location
Germany
Posted
Salary Range
100k - 150k USD

As a Customer Success Architect at GitLab, you will drive customer success by aligning the platform with business objectives, providing technical guidance, and fostering strong relationships to ensure customer satisfaction and growth.

Automattic logo

Brand Design Lead - Woo

Automattic

Location
Brazil
Posted

Creative leader with art direction background to join Woo's design team, combining strategy and management, with flexible remote work options and equity in a fast-growing company.

Coefficient logo

Community Lead + Video Creator

Coefficient

Location
British Virgin Islands
Posted

Join Coefficient as Community Lead + Video Creator & create engaging content for their modern spreadsheet platform

Vercel logo

Director - Customer Success

Vercel

Location
United States of America
Posted
Salary Range
220k - 330k USD

Lead the Customer Success team at Vercel to ensure enterprise customers achieve success with our platform. Manage CSMs, set metrics, drive efficiency, collaborate cross-functionally, and mentor your team while enjoying a comprehensive benefits package including stock options and flexible work arrangements.

Binance logo

Operations Associate (Bahrain)

Binance

Job Location

Job Summary

Job Title: Operations Associate (Bahrain) at Binance. The role involves Business Process Management and Project Management responsibilities. The ideal candidate should have 1-3 years of experience in operational or Business Process Management, preferably in a financial services organization. They should possess strong coordination skills, strategic mindset, and ability to identify and solve complex problems. Collaborative work environment with opportunities for career growth and continuous learning is offered by Binance. Competitive salary and company benefits are also provided.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

    • Business Process Management: Work with process owners to develop Standard Operating Procedures (SOP), adhering to the standard/framework agreed within the Operating Office and Operational Risk team
    • Evaluate existing business processes and outline business process improvement/optimisation opportunities
    • Monitor and perform ongoing analysis on business processes related to productivity, quality and costs
    • Present process performance tracking reports and integrate feedback 
    • Project Management: Identify delivery gaps, recommend process opportunities and drive internal projects to optimise delivery outcomes 
    • Coordinate business process improvement strategies with internal stakeholders
    • Oversee all aspects related to the implementation stages of business process improvement initiatives
    • Collaborate both internal and external teams to achieve operation scaling up

Requirements

    • 1-3 years and above experience with a Bachelor's degree in a business-oriented field, or equivalent practical experience
    • Preferable with internal or external consulting background
    • Hands-on experience of operational or Business Process Management work experience, preferably in a financial services organisation
    • Strong coordination skills and strategic mindset for internal cross team collaboration
    • Proven experience in stakeholder management
    • Ability to identify and solve complex problems
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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