Remote Jobs

Binance logo

Operations Associate (Bahrain)

Binance

Location
Bahrain
Posted

Operations Associate at Binance: Business Process Management & Project Management

Binance logo

Customer Service Representative (German)

Binance

Location
Croatia
Posted

Customer Support Representative needed for Binance's global blockchain ecosystem, handling live chat & phone calls, managing complaints & providing accurate info.

Optimism Foundation logo

Brand Design Lead

Optimism Foundation

Location
Anywhere in the world
Posted

Join Optimism as Senior Visual Designer to create impactful designs for brand storytelling, marketing campaigns, and landing pages while collaborating with product marketing leads and maintaining brand consistency across various touchpoints.

Buynomics logo

Senior Customer Value Manager (m/f/d)

Buynomics

Location
Croatia
Posted

Senior Customer Value Manager at Buynomics: lead partnerships, champion product adoption, and drive data-driven decision-making through Virtual Customer technology.

Binance logo

Customer Service Representative (Ukrainian & English)

Binance

Location
Estonia
Posted

Customer Support Representative (Ukrainian & English) at Binance: Provide top-quality assistance via live chat and ticketing systems in a fast-paced environment with autonomy.

Demiurge Studios logo

Lead Producer

Demiurge Studios

Location
United States of America
Posted

Lead production on Demiurge's newest project by collaborating with the Executive Producer, managing risks, and leading a team to deliver high-quality games in a collaborative and creative studio environment.

Weights & Biases logo

AI Customer Support Engineer - Tier I

Weights & Biases

Location
United Kingdom
Posted

Support AI developers by resolving technical issues and providing excellent customer service at Weights & Biases. Collaborate with teams to improve product features and documentation while maintaining fast response times for users.

Weights & Biases logo

AI Customer Support Engineer - Tier I

Weights & Biases

Location
India
Posted

Support AI developers by providing technical assistance and troubleshooting issues related to Weights & Biases' products. Collaborate with cross-functional teams to improve user experience.

Modern Health logo

Principal Health Economics and Outcomes Researcher

Modern Health

Location
United States of America
Posted
Salary Range
141k - 207k USD

Conduct impactful economic and outcomes analyses to support Modern Health's mission of providing exceptional care. Collaborate with teams to develop analytic models and deliver insights to stakeholders. Utilize tools like R and SQL in a dynamic environment focused on innovation in mental health care.

Emburse logo

Senior Customer Marketing Manager

Emburse

Location
United States of America
Posted
Salary Range
100k - 110k USD

Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.

Integration App logo

Content Marketing Lead

Integration App

Location
Anywhere in the world
Posted

Lead content marketing efforts, craft engaging stories, collaborate with teams, manage content calendars, and oversee visual content to enhance brand presence.

Contentsquare logo

Senior Customer Experience Marketing Manager

Contentsquare

Location
France
Posted

Senior Customer Experience Marketing Manager at Contentsquare: drive customer engagement, advocacy, and loyalty through tailored events and campaigns.

Automattic logo

Playground DevRel Lead

Automattic

Location
United States of America
Posted
Salary Range
70k - 170k USD

Senior WordPress developer for Playground, shaping the future of WordPress through community building, collaboration, and advocacy.

Nextech logo

Chief of Staff - Customer Experience

Nextech

Location
United States of America
Posted

Lead Nextech's Customer Experience strategy by collaborating with senior leadership, managing cross-functional projects, and driving operational excellence. Oversee strategic planning and stakeholder alignment to deliver maximum value to customers while enjoying competitive pay, comprehensive benefits, and a supportive work environment.

Binance logo

Senior Product Manager, Customer Service

Binance

Location
Brunei Darussalam
Posted

Senior Product Manager for Customer Service at Binance, leading product roadmap and large-scale projects, leveraging technical expertise and data-driven decision-making.

Apollo.io logo

Product Advocate

Apollo.io

Location
Mexico
Posted

Provide world-class customer support for Apollo.io, assist users with product questions, and contribute to improving the product and user experience.

Binance logo

Operations Associate (Bahrain)

Binance

Job Location

Job Summary

Job Title: Operations Associate (Bahrain) at Binance. The role involves Business Process Management and Project Management responsibilities. The ideal candidate should have 1-3 years of experience in operational or Business Process Management, preferably in a financial services organization. They should possess strong coordination skills, strategic mindset, and ability to identify and solve complex problems. Collaborative work environment with opportunities for career growth and continuous learning is offered by Binance. Competitive salary and company benefits are also provided.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

    • Business Process Management: Work with process owners to develop Standard Operating Procedures (SOP), adhering to the standard/framework agreed within the Operating Office and Operational Risk team
    • Evaluate existing business processes and outline business process improvement/optimisation opportunities
    • Monitor and perform ongoing analysis on business processes related to productivity, quality and costs
    • Present process performance tracking reports and integrate feedback 
    • Project Management: Identify delivery gaps, recommend process opportunities and drive internal projects to optimise delivery outcomes 
    • Coordinate business process improvement strategies with internal stakeholders
    • Oversee all aspects related to the implementation stages of business process improvement initiatives
    • Collaborate both internal and external teams to achieve operation scaling up

Requirements

    • 1-3 years and above experience with a Bachelor's degree in a business-oriented field, or equivalent practical experience
    • Preferable with internal or external consulting background
    • Hands-on experience of operational or Business Process Management work experience, preferably in a financial services organisation
    • Strong coordination skills and strategic mindset for internal cross team collaboration
    • Proven experience in stakeholder management
    • Ability to identify and solve complex problems
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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