Remote Jobs

Binance logo

Operations Associate (Bahrain)

Binance

Location
Bahrain
Posted

Operations Associate at Binance: Business Process Management & Project Management

Retraced logo

Customer Service Specialist - EU

Retraced

Location
Denmark
Posted

Customer Service Specialist at Retraced: Empower fashion & textile businesses with sustainable supply chain solutions

Deel logo

Customer Onboarding Manager

Deel

Location
Brunei Darussalam
Posted

Join Deel as a Client Onboarding Specialist and work on impactful projects, collaborate with talented colleagues, and contribute to groundbreaking solutions that make the world programmable.

Deel logo

Customer Onboarding Manager

Deel

Location
Brunei Darussalam
Posted

Join Deel's global team and help build a platform that connects companies with top talent worldwide. Enjoy flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.

Postscript logo

Customer Onboarding Manager

Postscript

Location
British Virgin Islands
Posted
Salary Range
87k - 99k USD

Customer Onboarding Manager at Postscript: guide customers through SMS setup, communicate best practices, and troubleshoot issues in a high-growth startup with flexible remote work options.

AffiniPay logo

Customer Onboarding Manager - CASEpeer

AffiniPay

Location
United States of America
Posted
Salary Range
50k - 60k USD

Lead customer onboarding for AffiniPay's CASEpeer software, ensuring successful transitions and long-term success through exceptional service and collaboration with internal teams.

Binance logo

Customer Service Representative (English)

Binance

Location
Croatia
Posted

Customer Support Representative (English) at Binance - Handle live chat & phone calls, provide accurate info & manage complaints.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Support Representative (English) at Binance, handling live chat & phone calls, providing accurate info & managing complaints.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Service Representative at Binance: handle live chats, provide accurate info, manage complaints, and collaborate on unique projects in a results-driven environment.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Support Representative (English) at Binance - Handle live chat & phone calls, provide accurate info, manage complaints & advocate for customers.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Support Representative (English) at Binance - Handle live chats, manage complaints, and engage with customers in a user-centric global organization.

Binance logo

Customer Service Representative (English)

Binance

Location
Colombia
Posted

Customer Support Representative (English) at Binance - Handle live chat & phone calls, provide accurate info, manage complaints & follow up.

Kueski logo

Product Analytics Lead

Kueski

Location
Mexico
Posted

Lead product analytics at Kueski, driving data-driven decisions for our BNPL platform in Mexico. Collaborate with teams to enhance products using tools like Amplitude and Tableau. Enjoy competitive benefits including medical insurance and stock options.

Taskrabbit logo

Customer Support Advocate - Portuguese Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, recognize unique needs, and deliver exceptional service in Portuguese speaking role.

InDebted logo

Customer Experience Specialist - Voice

InDebted

Location
Philippines
Posted

Manage collections, provide exceptional customer service, and support team growth as a Customer Experience Agent at InDebted. Utilize your skills in accounts receivable management and customer service to drive positive outcomes for customers and the business.

Consensys logo

Senior Product Manager - MetaMask (Bitcoin)

Consensys

Location
Cameroon
Posted
Salary Range
134k - 186k USD

MetaMask seeks product manager to lead Bitcoin experience, defining vision & strategy, designing products, researching user problems, driving adoption & shaping standards.

Binance logo

Customer Service Representative (German)

Binance

Location
Croatia
Posted

Customer Support Representative needed for Binance's global blockchain ecosystem, handling live chat & phone calls, managing complaints & providing accurate info.

Binance logo

Operations Associate (Bahrain)

Binance

Job Location

Job Summary

Job Title: Operations Associate (Bahrain) at Binance. The role involves Business Process Management and Project Management responsibilities. The ideal candidate should have 1-3 years of experience in operational or Business Process Management, preferably in a financial services organization. They should possess strong coordination skills, strategic mindset, and ability to identify and solve complex problems. Collaborative work environment with opportunities for career growth and continuous learning is offered by Binance. Competitive salary and company benefits are also provided.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

    • Business Process Management: Work with process owners to develop Standard Operating Procedures (SOP), adhering to the standard/framework agreed within the Operating Office and Operational Risk team
    • Evaluate existing business processes and outline business process improvement/optimisation opportunities
    • Monitor and perform ongoing analysis on business processes related to productivity, quality and costs
    • Present process performance tracking reports and integrate feedback 
    • Project Management: Identify delivery gaps, recommend process opportunities and drive internal projects to optimise delivery outcomes 
    • Coordinate business process improvement strategies with internal stakeholders
    • Oversee all aspects related to the implementation stages of business process improvement initiatives
    • Collaborate both internal and external teams to achieve operation scaling up

Requirements

    • 1-3 years and above experience with a Bachelor's degree in a business-oriented field, or equivalent practical experience
    • Preferable with internal or external consulting background
    • Hands-on experience of operational or Business Process Management work experience, preferably in a financial services organisation
    • Strong coordination skills and strategic mindset for internal cross team collaboration
    • Proven experience in stakeholder management
    • Ability to identify and solve complex problems
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.