Post Listing Research and Account Manager
Binance
- Location
- Brunei Darussalam
- Posted
Post Listing Research and Account Manager: Analyze risks, optimize processes, and evaluate project requests for Binance.
Remote Jobs
Enterprise Account Executive [DACH]
Creatio
- Location
- Germany
- Posted
Enterprise Account Executive for DACH region with low-code composable architecture expertise
Customer Success Manager
Creatio
- Location
- Poland
- Posted
Join us as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on implementation projects while enjoying a remote-first hybrid work model and comprehensive benefits.
Customer Success Manager
Creatio
- Location
- Ukraine
- Posted
Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.
Customer Success Manager
UpGuard
- Location
- Australia
- Posted
Customer Success Manager at UpGuard: drive customer success, onboard & enable customers, and foster long-lasting relationships.
Customer Success Manager
Dropbox
- Location
- Canada
- Posted
- Salary Range
- 182k - 246k C$
Drive customer success at Dropbox by managing post-sale deployment, adoption, and product education. Build relationships, optimize workflows, and collaborate internally to ensure customer satisfaction and growth.
Customer Success Manager
Immersive Labs
- Location
- United States of America
- Posted
Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.
Customer Success Manager
Recharge
- Location
- Canada
- Posted
Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance
Customer Success Manager
Olo
- Location
- United States of America
- Posted
- Salary Range
- 55k - 74k USD
Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.
Customer Success Manager
Dropbox
- Location
- United States of America
- Posted
- Salary Range
- 157k - 239k USD
Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.
Customer Success Manager
Cendyn
- Location
- Singapore
- Posted
Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.
Customer Success Manager
Blinkist
- Location
- Germany
- Posted
Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success
Customer Success Manager
Amplemarket
- Location
- Cameroon
- Posted
Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.
Customer Success Manager
Creatio
- Location
- Poland
- Posted
Customer Success Manager for SMB & Corp segment market, implementing corporate software solutions, driving retention and renewals, with remote-first hybrid model and award-winning product.
Customer Success Manager
Creatio
- Location
- Portugal
- Posted
Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.
Customer Success Manager
Upwork
- Location
- United States of America
- Posted
- Salary Range
- 80k - 125k USD
Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.
Account Executive | Senior Living
Ottimate
- Location
- United States of America
- Posted
Account Executive at Ottimate (formerly Plate IQ) - drive business growth through sales and customer success
Finance Manager
Zepz
- Location
- Belgium
- Posted
Lead the Financial Control Team, ensuring accurate financial reporting and compliance with accounting standards. Manage equity compensation, audit processes, and implement new tools for improved accounting practices.
Finance Manager
DevRev
- Location
- India
- Posted
Join DevRev as a Finance & Accounting Specialist and help build customer-centric companies through design, data engineering, and machine intelligence.
Finance Manager
DevRev
- Location
- India
- Posted
Join DevRev as a Finance & Accounting Specialist and help build customer-centric companies through design, data engineering, and machine intelligence.
Post Listing Research and Account Manager
Binance
Job Location
Brunei DarussalamCambodiaGeorgiaJapanArmeniaAzerbaijanBahrainBangladeshBhutanCyprusJordanKorea (South)KuwaitMalaysiaMaldivesNepalPakistanTaiwan, Republic of ChinaTajikistanLao PDRLebanonPhilippinesQatarSri LankaThailandTimor-LesteOmanMongoliaSyrian Arab Republic (Syria)TurkeyUnited Arab EmiratesViet NamAfghanistanChinaKyrgyzstanMyanmarSingaporeTurkmenistanYemenKazakhstanPalestinian TerritoryRussian FederationUzbekistanSaudi ArabiaIndiaIndonesiaIran, Islamic Republic ofIraqIsrael
Job Summary
Job Description: Post Listing Research and Account Manager. Responsibilities include incident handling, research and risk management, and evaluating requests from listed projects. The ideal candidate has 5-9 years of experience in research or consulting, with strong analytical and interpersonal skills. They must be able to identify root causes, assess impact, and implement measures to minimize risks. The role involves working with internal teams and external projects, as well as optimizing processes and SOPs. Flexible remote work options are available.
Responsibilities
- Incident Handling
- Support projects during major incidents (e.g. hacking/security incidents, collapse of CEX, etc)
- Identify root cause and assess impact of incident on Binance and Projects
- Work with internal BUs and external project to minimize impact
- Research and Risk Management
- Conduct review on performance of listed tokens
- Understand quantitative and qualitative metrics use in reviewing tokens – e.g. product adoption metrics, on-chain metrics, project development, community sentiments, etc
- Identify risks associated with tokens
- Recommend and implement measures on based on risks associated with token
- Evaluate requests from listed projects (rebrand, mainnet integration, swap, etc)
- Write concise reports on risks identified, requests and incidents
- Drive initiatives to improve risk detection and risk mitigation
- Operations
- Onboard new listings (e.g. gather key info, prepare for trading)
- Liaise with all parties to facilitate operational requests by listed tokens (e.g. airdrop, cross chain swap, old to new swap, etc)
- Optimize process/SOP
Requirements
- 5-9 years of proven success (research or consulting experience is relevant)
- Critical thinker and able to grasp key principles & identify root causes
- Analytical and structured
- Strong interpersonal skills, including negotiation
- Good crypto knowledge
- Driven, self-starter and able to evaluate risks and rewards of different decisions
