Security Risk and Compliance Management Specialist III
Rackspace
- Location
- Mexico
- Posted
Lead security policy management and awareness training for large enterprises using Archer GRC Tool, with a strong understanding of cybersecurity best practices.
Remote Jobs
Delivery Training Specialist
Testlio
- Location
- Cameroon
- Posted
Delivery Training Specialist at Testlio: Design & deliver impactful training programs for Client Services, Delivery, and Quality Engineering processes.
Customer Support Specialist
Roadie
- Location
- United States of America
- Posted
Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.
Customer Support Specialist
TeamSnap
- Location
- United States of America
- Posted
Customer Experience Agent at TeamSnap delivering high-quality support through email & chat, solving customer issues & providing feedback to improve products.
Customer Support Specialist
Bitfinex
- Location
- Spain
- Posted
Customer Support Specialist for global cryptocurrency exchange
Customer Support Specialist
WP Engine
- Location
- Bulgaria
- Posted
Customer Support Specialist for NitroPack, a WP Engine Company
Customer Support Specialist
Mercury
- Posted
- Salary Range
- 65k - 91k USD
Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.
Customer Support Specialist
Mercury
- Location
- Canada
- Posted
- Salary Range
- 54k - 82k USD
Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.
Demand Generation Specialist
BPM LLP
- Location
- United States of America
- Posted
Assurance Manager at BPM: Develop client relationships, build strategies, and achieve goals in a supportive environment with flexible work options and competitive compensation.
Customer Onboarding Specialist
brightwheel
- Location
- United States of America
- Posted
Customer Success Professional for Brightwheel
Enterprise Support Specialist
SoundStack
- Location
- United States of America
- Posted
Enterprise Support Specialist for VIP customers, providing top-tier technical support and ensuring customer satisfaction.
Support Specialist EMEA
Remofirst
- Location
- Egypt
- Posted
Support Specialist at RemoFirst: Handle global inquiries, resolve complex queries, and collaborate with internal teams to deliver exceptional client experiences.
Data Operations Specialist
Uberall
- Location
- Philippines
- Posted
Data Operations Specialist at Uberall: Provide expert support to clients on location data, perform data manipulation tasks, and deliver audits to maintain accuracy and quality standards.
Data Operations Specialist
Uberall
- Location
- Philippines
- Posted
Data Operations Specialist at Uberall: Join our team and provide expert location data support to clients, with opportunities for growth and development in a mission-driven culture.
Technical Support Engineer (APAC Video Specialist)
Vonage
- Location
- India
- Posted
Technical Support Engineer (APAC Video Specialist) role at Vonage, providing first-class support for API and SDK implementations.
Paid Media Specialist
Welocalize
- Location
- Romania
- Posted
Paid Media Specialist at Adapt: drive growth for local & global brands through performance & strategic implementation of digital channels.
Growth Marketing Specialist
Lodgify
- Location
- Spain
- Posted
Drive user acquisition and retention at Lodgify by managing affiliate programs, optimizing conversions, and collaborating with cross-functional teams. Enjoy flexible remote work, health benefits, meal allowances, and more.
Card Operations Specialist
Binance
- Location
- Brunei Darussalam
- Posted
Card Operations Specialist at Binance: Manage fiat operations, collaborate with payment service providers, monitor transaction data, develop strategies to enhance user experience.
Data Integration Specialist
Finalsite
- Location
- United States of America
- Posted
Data Integration Specialist for Finalsite, utilizing scripting and web development skills to integrate data from various sources, collaborating with K-12 clients and cross-functional teams.
Offboarding Specialist (EMEA)
Horizons
- Location
- Cameroon
- Posted
Offboarding Specialist (EMEA) at Horizons: Manage end-to-end offboarding process, ensure compliance with employment laws, and provide exceptional client service.
Security Risk and Compliance Management Specialist III
Rackspace
Job Location
Job Summary
The Security Risk and Compliance Management Specialist II will lead the security policy management function within GRC end-to-end. Responsibilities include running policy workshops, troubleshooting ownership issues, facilitating annual policy attestation cycles, supporting all policy-related issues, and setting long-term goals for policy management. The role also involves leading the Security Awareness Training (SAT) function, creating security onboarding content, hosting phishing programs, and analyzing data after campaigns. Strong understanding of Archer GRC Tool and communication skills are required. Minimum 5-8 years of practical information security experience is preferred. This permanent remote job can be based in Mexico at one of the specified locations.
Leads the security policy management function within GRC end-to-end.
-Responsible for running policy workshops to triage policy intake request for the modification and/or creation of new policies, control standards, and procedures. This may also include troubleshooting ownership issues, or anything related to policies such as correlation to compliance frameworks, risks or general cybersecurity events and evolution.
-Responsible for facilitating the annual policy attestation cycle where owners must leverage the GRC tool, Archer to sign off or modify their control statements. This includes working together with partners across the organization who need support navigating the intricacies of policy management.
-Supporting all issues related to policy management.
-POC for everything Policy Mgmt. within GRC and for partnering areas.
-Setting long term goals and strategies to evolve policy mgmt.
Leads the Security Awareness Training (SAT) function within GRC end-to-end.
-Responsible for security onboarding for all new recruits as well as annual security refresher training. This includes maintaining current content, creation of new content, leveraging our tools for content changes and working with learning center management peers.
-Lead for National Cyber Security Awareness Month. This includes creation of the schedule of events, and executing the plan – workshops, webinars, training, games, prize, tech talks etc.
-Lead for hosting phishing program and campaigns to increase employee vigilance. This includes creating the plans, testing, prepping with technical areas to ensure conflicts don’t arise, analyzing the data during and after the phishing campaigns. This also includes fixing any and all issues that may arise regarding tool conflicts, false positives etc.
-Familiarity with common SAT platforms such as ProofPoint, KnowBe4, OneTrust, Archer etc.
-Lead for ad-hoc training and role-based training per utilized SAT platforms. Expand upon SAT program to host periodic training by function, group etc.
-Support other areas who rely on security training or awareness needs.
Required Skills
- Strong understanding of Archer GRC Tool. Development is not a must but navigation is.
- Strong communication skills, ability to navigate across departments and network with various employees across the department to solve issues, host trainings, run meetings and workshops etc.
- Supports the maturity of Governance function.
- Develops documentation related to GRC Platform.
Required Experience
- Minimum of 5-8 years of practical information security experience in developing and maintaining secure architectures for large enterprises is preferred.
- Discover your inner Racker: Racker Life
- Fluent, Bi-lingual (Spanish and English): interviews will be held in English.
- Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.
- This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.
- #LI-JR1
- #LI-Remote
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
